So far so good, purchased an Honkai impact 3rd account with Asuka NA for pretty cheap 40$. A great price considering the age and rarity. Have had the account for 2 weeks will update review. It’s also... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My honest review, the seller are indeed a human but they like the king and as a customer i'm the want who need the money. the slow respond despite their description said they are fast, or have open ti... See more
Company replied
Yes the website can look VERY weird at first but as long as you buy stuff from trusted buyers you will 99% get what you paid for. And if your planing on spending 10$+ if I was you I’d buy the cheapest... See more
Company replied
I've already bought two accounts from ZeusX. The first one was cheap because I just wanted to try the website and see if the sellers were legit. The first seller was good — he gave me complete a... See more
Company replied
Company details
Written by the company
Zeus eXchange (ZeusX) is a digital marketplace for gamers all over the world by buying and selling virtual and physical gaming products - accounts, in- game items/skins/currencies, professional services and collectibles. We specialize in Mobile Gaming and Esports.
Contact info
Singapore
- support@zeusx.com
- zeusx.com
3.8
Great
2K reviews
Replied to 99% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from ZeusX | Global Marketplace for Gamers
We sincerely apologize for the delayed service and the negative experience. Our sellers are located across different time zones worldwide, which can sometimes impact response times. Your feedback helps us improve, and we appreciate you taking the time to share it.
Reply from ZeusX | Global Marketplace for Gamers
Thank you so much! We’re happy to hear you had a good experience and look forward to see you again soon.
Reply from ZeusX | Global Marketplace for Gamers
Thank you so much! We’re happy to hear you had a great experience with our marketplace. Hope to see you again soon!
Skeptical at first but its real
31 January 2026
Reply from ZeusX | Global Marketplace for Gamers
Thank you for your trust! We’re glad we could meet your expectations and hope to serve you again soon.
Delayed payout and unhelpful support
The payout process took much longer than stated, with no clear explanation for the delay. I contacted customer support multiple times but only received generic replies that did not address the actual issue. There was no specific timeline or concrete solution provided, which made the whole experience stressful and unreliable. A marketplace handling payments should offer clearer communication and real support, not copy-paste responses
29 January 2026
Unprompted review
Reply from ZeusX | Global Marketplace for Gamers
Thank you for your review. We’d like to clarify a few factual points for anyone reading.
Our payout schedule is fixed and publicly stated in both the Withdrawal Request section and our Help Center: withdrawals are processed every Monday and Thursday. In the event of major holidays that may affect business operations or international/cross-border payments, prior notice is always provided.
If a payout is delayed due to compliance checks or issues with the receiving account, the affected user is notified directly by email once we receive confirmation from our payout partners.
All customer support inquiries are handled by our internal team. We do not use AI agents or automated copy-paste responses. Each reply is written manually after reviewing the specific account and transaction details.
At this time, we are unable to locate any support case or payout request that matches the experience described. We therefore invite the reviewer to provide the requested information via Trustpilot or contact us directly at support@zeusx.com
with their account details so we can verify and assist.
We are always committed to resolving genuine issues transparently and promptly.
The payout process took much longer…
The payout process took much longer than stated, with no clear explanation for the delay. I contacted customer support multiple times but only received generic replies that did not address the actual issue. There was no specific timeline or concrete solution provided, which made the whole experience stressful and unreliable. A marketplace handling payments should offer clearer communication and real support, not copy-paste responses
28 January 2026
Unprompted review
Reply from ZeusX | Global Marketplace for Gamers
Thank you for your review. We’d like to clarify a few factual points for anyone reading.
Our payout schedule is fixed and publicly stated in both the Withdrawal Request section and our Help Center: withdrawals are processed every Monday and Thursday. In the event of major holidays that may affect business operations or international/cross-border payments, prior notice is always provided.
If a payout is delayed due to compliance checks or issues with the receiving account, the affected user is notified directly by email once we receive confirmation from our payout partners.
All customer support inquiries are handled by our internal team. We do not use AI agents or automated copy-paste responses. Each reply is written manually after reviewing the specific account and transaction details.
At this time, we are unable to locate any support case or payout request that matches the experience described. We therefore invite the reviewer to provide the requested information via Trustpilot or contact us directly at support@zeusx.com
with their account details so we can verify and assist.
We are always committed to resolving genuine issues transparently and promptly.
Lack of transparency
My experience with this platform was frustrating. The process is not clear and important information is missing or hard to understand. When a problem happened, I did not receive proper guidance or a fair solution. Overall, this service feels unreliable and not trustworthy for buyers
29 January 2026
Unprompted review
Reply from ZeusX | Global Marketplace for Gamers
Thank you for taking the time to leave a review. We’re truly sorry to hear that your experience did not meet expectations.
At the moment, we’re unable to locate your order as no purchase details were included in the review. To help us investigate and assist you properly, could you please share your Order ID or ZeusX username?
Kindly reach out to us at support@zeusx.com and include:
Your Order ID or username
A screenshot of this Trustpilot review
This will allow our support team to verify your purchase and provide the appropriate assistance as quickly as possible.
We’re committed to resolving issues fairly and improving our service, and we appreciate your cooperation.
Best regards,
ZeusX Support Team
There must be a way to prove that the…
There must be a way to prove that the account i bought is not working cuz i just got scammed by 1.7k reviews seller and i didn't get a refund or another account for exchange for the un working account i hope u add a way for this
27 January 2026
Reply from ZeusX | Global Marketplace for Gamers
Sorry to hear about your experience. We understand how frustrating this must be. Please contact us at support@zeusx.com
and provide all relevant details, including screenshots or screen recordings of the account issue. Our support team will review your case and assist you as best as possible.
Scummy company with many fraudulent listing
I purchased 10,000 followers from this website. Within a few days, almost all of them disappeared. My account is now sitting at 3.1K followers, which is publicly verifiable by visiting my Roblox profile.
I contacted support and provided clear proof, including the visible follower count, but they refused to refund me. They kept asking for unreasonable proof (such as recording videos with timestamps) instead of acknowledging the obvious issue the service did not last and was not delivered as advertised (which once again is publicly verifiable by going to my Roblox account S0NiCEE [I encourage you to go see for yourself]).
Because they refused to resolve the situation, I had no choice but to file a chargeback with my bank to recover my money.
Based on my experience, the followers appear to be temporary or artificially inflated, and the support team is not helpful when problems arise. I would strongly recommend being cautious before purchasing from this site.
They said my evidence wasn't enough (which once again is false since my claims are publicly verifiable). They will say "he refuses to talk to the seller" for assistance. The only assistance the seller is able to provide me is a full refund. I'm not interested in being offered another shitty product. This is the equivalent of you telling me "go ask the seller for another round of shitty product", which I'm not interested in. I want a full refund, which you are refusing to give me. I'm sure the bank chargeback will be a LOT more helpful than the staff team.
20 January 2026
Unprompted review
Reply from ZeusX | Global Marketplace for Gamers
Hello,
We’re sorry to hear about your experience. The order has already been refunded, and the amount should appear in your statement shortly, depending on your bank’s processing time. Please do not hesitate to contact us at support@zeusx.com if you need any further assistance.
The service is fast and the sellers are…
The service is fast and the sellers are great!
25 January 2026
Reply from ZeusX | Global Marketplace for Gamers
Hello,
Thank you so much for trusting us! We’re thrilled to hear that you like our platform, and we truly appreciate your kind review. It means a lot to us to know that our efforts are making a positive impact.
Rest assured, we’re always working to improve and enhance our platform while ensuring our community remains safe. Your feedback motivates us to keep striving for even better, and we’re committed to making your future experiences even more enjoyable!
Thanks again for your trust and support. We look forward to seeing you again soon!
Best regards,
ZeusX Support
Got scammed outright
Got scammed outright. Bought 2 Fisch elder mossripper sets and both purchases got rejected with no refund
23 January 2026
Reply from ZeusX | Global Marketplace for Gamers
Hello
We would like to inform you that the transaction was cancelled because additional KYC (Know Your Customer) verification was required. As a result, the system automatically initiated a refund for the order.
Please be assured that the refunded amount will be returned to your original payment method within 7–14 business days, depending on your bank or payment provider’s processing time. No further action is required from your side at this moment.
If you have any questions regarding the KYC process or if the refund does not reflect after the stated timeframe, please feel free to reach out to us with your order ID.
Thank you for your understanding and patience.
Best regards,
ZeusX Support
cool
overall i reccommend this site i bought 3 times succesfully i ran into a problem 1 time in my order but i wrote an email to the support and they helped me oout pretty quickly :)
24 January 2026
Unprompted review
Reply from ZeusX | Global Marketplace for Gamers
Hello,
Thank you so much for trusting us! We’re thrilled to hear that you like our platform, and we truly appreciate your kind review. It means a lot to us to know that our efforts are making a positive impact.
Rest assured, we’re always working to improve and enhance our platform while ensuring our community remains safe. Your feedback motivates us to keep striving for even better, and we’re committed to making your future experiences even more enjoyable!
Thanks again for your trust and support. We look forward to seeing you again soon!
Best regards,
ZeusX Support
An uncompetitive and restrictive market place
As a long-term buyer and seller on this platform, I’ve bought and sold roughly $1,000 worth of items with a flawless track record. Recently, the decision to impose a maximum item value limit on sellers has made it no longer worthwhile to sell here.
This change actively removes market competition and disproportionately punishes private, reliable sellers in favor of large, high-volume businesses. Buyers now pay a premium while independent sellers are pushed out unless they “level up,” regardless of performance history.
I contacted ZeusX support and was told, essentially, that there are no exceptions: level up or don’t sell. That response ignores seller trust, history, and basic market logic. In the process, the platform loses hundreds of dollars in commission from proven sellers like myself.
What was once one of the best account-selling marketplaces has become one of the worst by discouraging competition and prioritizing rigid metrics over seller reliability. Fortunately, there are alternative platforms that actually value and support their sellers.
19 January 2026
Unprompted review
Reply from ZeusX | Global Marketplace for Gamers
Hello
Thank you for taking the time to share your feedback with us. We appreciate your long-term participation on the platform as both a buyer and a seller, as well as the transaction history you have built with us.
We understand your concerns regarding the maximum item value limit currently applied to your seller account. Please allow us to clarify that this restriction is part of our tiered seller ranking system. To unlock higher item value limits, sellers are required to progress through the ranking levels by maintaining consistent performance, successful transactions, and compliance with platform policies.
This structure is implemented to ensure the overall safety and security of the marketplace. Higher-value listings inherently carry greater risk, and the ranking system allows us to mitigate potential fraud, protect buyers, and maintain trust across the platform. These requirements are applied uniformly to all sellers to ensure fairness and marketplace stability.
We acknowledge your feedback regarding seller experience and market competition, and we appreciate you taking the time to voice your perspective. Your comments have been noted and will be shared with the relevant team for further review.
If you would like guidance on the criteria required to advance your seller ranking or have specific questions regarding your account status, please feel free to contact us. We are happy to assist.
Thank you for your understanding and continued engagement with ZeusX.
Best regards,
ZeusX Support
Reply from ZeusX | Global Marketplace for Gamers
Hello,
Thank you so much for trusting ZeusX and leaving such a wonderful review! We’re thrilled to hear about your positive experience, and your feedback truly means a lot to us.
Rest assured, we are always working to improve and enhance our services, and your support encourages us to keep striving for better. We’re committed to making your future experiences even better!
Thanks again for your trust and kind review. We look forward to serving you again soon!
Best regards,
ZeusX Support
Purchase
I’ve bought from ZeusX for a few years and I’ve never had a bad experience/purchase. 10/10 would recommend.
12 January 2026
Reply from ZeusX | Global Marketplace for Gamers
We truly appreciate you being a long-time customer and are happy to hear that every purchase has met your expectations. Your recommendation means a lot to us, and we’ll keep working hard to provide a smooth and reliable experience. If you ever need assistance, our team is always here to help!
Horrible people
Horrible people, and they lie so badly. Stay away from this garbage
5 December 2025
Unprompted review
Reply from ZeusX | Global Marketplace for Gamers
We’re sorry to hear that you feel this way. We take all feedback seriously and aim to be transparent and fair in every case. If you experienced an issue, we encourage you to reach out to our support team at support@zeusx.com directly so we can review the situation and work toward a resolution. We’re always open to constructive communication and improving our service.
It was a fast delivery and overall…
It was a fast delivery and overall great experience!
9 January 2026
Reply from ZeusX | Global Marketplace for Gamers
Hello,
Thank you so much for trusting ZeusX and leaving such a wonderful review! We’re thrilled to hear about your positive experience, and your feedback truly means a lot to us.
Rest assured, we are always working to improve and enhance our services, and your support encourages us to keep striving for better. We’re committed to making your future experiences even better!
Thanks again for your trust and kind review. We look forward to serving you again soon!
Best regards,
ZeusX Support
I'm a zeusx seller
I'm a zeusx seller, as long as I like other platforms for sale but after I moved to zeusx, I stopped working on other sites honestly it's best for anyone with selling experience or who wants to buy my advice zeusx 🌹🌹🌹🌹🌹
4 January 2026
Unprompted review
Reply from ZeusX | Global Marketplace for Gamers
Hello,
Thank you so much for trusting ZeusX and leaving such a wonderful review! We’re thrilled to hear about your positive experience, and your feedback truly means a lot to us.
Rest assured, we are always working to improve and enhance our services, and your support encourages us to keep striving for better. We’re committed to making your future experiences even better!
Thanks again for your trust and kind review. We look forward to serving you again soon!
Best regards,
ZeusX Support
it depends what seller
Hello i purchased 2 fortnite accounts a few years ago and got sold hacked accoutns but later on bought another and it was safe and legit same witht eh gta modded acc i just bought so it depoedns what seller u get since they can bot reviews BE CAREFUL!!!!
6 January 2026
Unprompted review
Reply from ZeusX | Global Marketplace for Gamers
Thank you for sharing your experience. We’d like to clarify that all reviews on our platform are genuine, as buyers can only leave a review after completing a successful transaction with a seller.
We acknowledge that in the early days of our platform, there were challenges, but we’ve since made significant improvements to strengthen seller verification and prevent fraudulent activity within our community. We’re glad to hear that your recent purchases were safe and legitimate, and we appreciate you recognizing the progress we’ve made.
Great but risky
So far so good, purchased an Honkai impact 3rd account with Asuka NA for pretty cheap 40$. A great price considering the age and rarity. Have had the account for 2 weeks will update review. It’s also a plus that no ID verification was required like many other account websites.
6 January 2026
Unprompted review
Reply from ZeusX | Global Marketplace for Gamers
We’re glad to hear you had a positive experience and found a great deal on your purchase. Thank you for sharing your feedback with the community.
Please note that while some purchases may not require ID verification, certain transactions can still trigger KYC verification as part of our security process. Our platform uses advanced technology and AI-based systems to review transactions and help keep both buyers and sellers safe.
We appreciate your trust and hope you continue to have a great experience with us.
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