Unfortunately the engineer’s van had a breakdown and he arrived 2 hours late. However once he arrived he was very efficient. The one thing which was annoying is that no mention had been made that the... See more
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Review summary
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The salesperson was pretty clear on most points as far as I recall. Chris and his colleague worked well in difficult weather conditions and worked late in the dark to finish. One negative.The Salesper... See more
The representative who came first of all was pleasant and explained everything.The engineer who installed the battery worked extremely hard in atrocious weather and again was very pleasant. I do have... See more
from point of sale to install was perfect but! after reporting a faulty panel was told part was in but the lad that installed battery did not know so big breakdown in communications 02/06/2026
Company details
Written by the company
A Scottish based Solar PV installer with extensive experience in the industry offering you the latest in home efficiency devices and renewable technology. Our bespoke services allow us to design the perfect energy and heating solution for your home. The ZestEnergy team provide you with a tailored experience, depending on your needs, budget and ambition.
Contact info
23/2 Mitchell Street, EH6 7BD, Edinburgh, United Kingdom
- 01314673257
- info@zestenergy.net
- zestenergy.net
4.1
Great
284 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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The Men were quick to Install our Solar…
The Men were quick to Install our Solar Panels. Clean work and respectful.
Once we finalise, with the SEG papers etc. in order, it will enable us to give a five star rating.
Thank you,
M. Holbrook
9 July 2025
Not happy with your paper work. Please POST readable copy of your Job sheet to
Not happy with your paper work.
Please POST readable copy of job sheet.
Thanks
A.H. Cairns.
11 July 2025
I would recommend Zest Energy.
From start to finish everything went very smoothly: polite, knowledgeable representatives who were always patient, helpful and respectful of our property. We really know nothing about solar power, other than it should save us money, so everything from panels to paperwork was explained and simplified to help us understand. It’s early days but, so far everything seems to be working very well.
4 July 2025
Reply from Zest Energy Ltd
Dear Mr Dickson, our software indicated that we could fit 13 panels on your property. Unfortunately, our installer only managed to fit 12. There are a few reasons when this can happen; placement of joists etc. This was communicated to you and the order value was reduced to reflect this. We originally quoted you on the 14 February 2025 and you placed your order with us on 5 June.
The sales rep was great no pressure…
The sales rep was great no pressure selling
The fitting team were great really fast and good at there job explained everything clearly the only down side to this company is the lady in the office very abrupt and obnoxious if I was ever in need of contacting them again I would avoid going through the office if possible
5 June 2025
It's been a great straight forward…
It's been a great straight forward process.
Even after the install and receiving payment they still continue to give advice
9 June 2025
Really helpful with sorting out solar…
Really helpful with sorting out solar panels and made it really easy
8 May 2025
Unprompted review
Lads were brilliant,never stopped until…
Lads were brilliant,never stopped until the job was finished
The worst part for me was down loading all the certificates and information,but I am not computer savvy
Had to get someone to do it for me
21 April 2025
Improved solar system.
A great upgrade with the installation of the GivEnergy 13.5kWh batteries and controller.
23 April 2025
Don’t work for this company
I am leaving this review as I wish I had been given a heads up about working for zest. I had a short stint at Zest energy in December 2023. I started alongside a few others and we were asked on the first day (in a semi-joking way) to write a good review about the company to help improve Zests image. I left after being told I was going to be watched through my computer to make sure I was clicking onto calls fast enough.
I asked to be paid for the shifts I did and was told I wasn’t there (despite providing proof of being at the building during working hours through Google Maps timeline). I was then asked to send in my timesheet which I did and still wasn’t paid.
Don’t bother applying to them, very high staff turnover rate and it’s unsurprising.
EDIT: Zest flagged this comment as defamatory. Trust Pilot reviewed and decided it wasn’t.
6 December 2024
Unprompted review
Reply from Zest Energy Ltd
Dear Thomas,
Thank you for your comments. While we cannot discuss individual employment matters in detail on a public forum, we would like to clarify the following for transparency:
All staff are required to complete a weekly timesheet as part of our payroll process. Timesheets submitted late or without corresponding rota entries cannot be automatically processed.
In this case, no rota entry was recorded for the dates claimed, and the timesheet was only submitted several weeks later. This was why the hours were initially disputed.
Location data such as a phone’s GPS record is not sufficient evidence of working hours, as it does not confirm start/end times or whether an individual was on duty.
We follow the same process consistently for all employees, and all hours verified against rotas and timesheets are paid in full.
We regret that this has been presented publicly as a non-payment issue, as we take our obligations to staff seriously. We also wish to stress that Trustpilot is a platform for customer feedback — not employment tribunals — and this review does not reflect customer experience with Zest Energy Ltd.
Kind regards,
Zest Energy Ltd
Fast friendly and clean did the job and…
Fast friendly and clean did the job and now I can start saving money.
14 April 2025
Zest were excellent the guy who…
Zest were excellent the guy who installed the panels had problems with the tiles on the roof but overcame all the issues and did a grand job. Very happy with the end result
28 March 2025
Quick and reliable
Quick and reliable.
Meeting on the Monday, installed on the Wednesday. Even the hiccup we had with the order was sorted in double quick time.
Cameron and Mark nice fellas who know their stuff. Great follow up service too.
2 April 2025
Unprompted review
Satisfied customer
From sales to installation was nine days. Very professional workforce who erected the scaffolding the day before and removed it the day after.
The installation was completed in a day as the guys worked late to get the job finished. Office staff very helpful, now just waiting to get registered with the grid so my exported power can be paid quarterly. I have saved teens of 🌳 in a short time. Happy days. 😊
6 March 2025
Great installation team, great company.
I had been investigating the idea of a solar system for some time, but I didn't know who would install it. I then filled out one of these online forms and was contacted by Zest Energy. We agreed on a date and time for a meeting. A rep duly arrived, and we discussed the pros and cons of a solar system. The rep explained how the system would be set up in our house; it would only take one day. On the installation day the electrician and 2 roofers arrived and we agreed where everything would go. Our inverter would be fitted under the staircase. The electrician set to work as did the roofers and sure enough the system was up and running by 3 O'clock that day.what mess they made they tided up. We are very pleased with our system and it is generating some decent power.
24 February 2025
Excellent system, installed quickly without fuss
The salesman was rather over-zealous, but has no need to be. Our old solar panels were replaced and new ones added, together with batteries. The system is working perfectly, ideal as we have 2 hybrid cars that we charge almost daily. The company delivered exactly as promised and to schedule.
15 January 2025
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