Heard about ZeroWater via Square Mile Coffee Roasters, unfortunately they can’t stock ZeroWater products any more and so. I had to use their EU website instead. However zerwater were very efficient... See more
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The product itself is fine. The delivery however isn’t. There was a slight delay, which is ok. However, after that the delivery company sent email notifications twice saying the recipient wasn’t home... See more
I had an issue with an older ZeroWater pitcher, and although it took some back and forth, the support team went beyond what they were obliged to do and resolved the problem very generously. I really a... See more
As a whole experience, it was good. But while ordering, it wasnt smooth. I have to go through some errors. Hopefully you will rectify this moving forward. The filters and the discount option is very g... See more
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I am enjoying the size of my dispenser…
I am enjoying the size of my dispenser and the comprehensive leaflet provided. Replacement filters were easy and promptly acquired...
Water tastes great !
Unfortunately the TDS Meter doesn't really work, would be good to know when to change filters and to see purity of water
May use AI-assist with repliesRead more
Disappointing, after being a customer for years
Delivery was delayed by nearly 2 weeks. No goodwill offered, even after I pointed out there should be. I have been a customer for a few years now. Disappointing.

Reply from Zerowaterfilter
Very good water and easy to use
Fast postage, good product
Very fast postage. Packed evonomically, arrived fast and not damaged. The filters do their job better then Ivwould ever expect.
The water filters very fast
The water filters very fast, I wonder if it is doing its thing properly. The TDS tester does not fit well in the cavity above the tap... water taste is good but time will tell how good the system is.
The filtration system works great
The filtration system works great. At least according to the prepackaged meter. The filtered water does taste really bland though. But otherwise great product, we will see how long the filter lasts.
Really cleans the water and is useful
Really cleans the water and is useful. Water texture is great.
Was delivered when it was said it would…
Was delivered when it was said it would be delivered.
Thank you ZeroWater,
I found this company when watching a YouTube cannel (Project Farm). He was testing various water filtering systems. ZeroWater really impressed me with their results.So, I looked up a UK website, checked out the various options and placed an order. I am delighted to say they lived up to my expectations in every way. My water now has Zero TDS (total dissolved solids) and tastes beautiful. I can't believe how poorly my usual water filter performed performed. Thank you ZeroWater,
The replacement stainless steel tap for…
The replacement stainless steel tap for the glass filter is superb but why not fit it in the first place.
The plastic one is not very good.
Great water filter.
I’ve been using the water filters for a few years. Great jug for traveling with.
I haven’t used current batch but have…
I haven’t used current batch but have been using your product for over two years bought locally so it’s great I can order direct as I can’t always drive 🙋♀️
Excellent user experience
The order process was simple and the delivery was fast. I'm very satisfied, good job.
I am using Zero water filters for few…
I am using Zero water filters for few years now and find them great. Water tastes really nice and that’s my biggest thing I like about them, no chemical aftertaste just pure and yum.
Perfect,..........
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