Zenith motor company Reviews 

115
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 41 reviews, reviewers had a great experience with this company. Customers frequently mention that the knowledgeable staff are exceptionally helpful, friendly, and truly dedicated to making the entire car-buying journey completely smooth and stress-free. Buyers often point out that team members respond quickly to inquiries and ensure that vehicles arrive in fantastic and pristine condition. However, some reviewers were not happy with the noticeable drop in communication and the disappointing support provided after the sale was completed. A few people also experienced frustrating delivery delays, alongside missing paperwork like logbooks and vehicle tax details that proved extremely difficult to sort out.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their helpful, patient, and professional approach... See more

Service

People report positive experiences with service, praising the professional approach and quick responses... See more

Customer service

Reviewers highlight positive aspects of customer_service, noting that representatives are approachable,... See more

Product

Customers had positive experiences with product, expressing great satisfaction with their new vehicles... See more

Delivery service

Clients share ambiguous opinions on delivery_service. While some reviewers reported quick processes, timely... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Zavia at Zenith was very easy to work with and handle my business very well and mannered. Had to be patience but was happy I was as the end product was worth the wait

Rated 5 out of 5 stars

Recently used this company to get a Mercedes CLA from start to finish they showed great customer service also went above and beyond to help me find a car. I would definitely use them again

Rated 5 out of 5 stars

Ultra quick response, found me a car within a week (had 3 options) that fitted my budget & requirements . Highly recommend Rheon who was outstanding throughout the easy process . Very happy with... See more

Rated 5 out of 5 stars

As a returning customer, I can not fault the service I’ve received. The communication has been excellent throughout, with regular updates and quick responses to any questions. The end result exceeded... See more


Company details

  1. Car Dealer

Information provided by various external sources

At Zenith Motor Company we are proud to boast of our growing reputation for supplying quality new and used cars and excellent customer service. Our ultimate goal is to provide you with an outstanding personalised service, which will enable you to purchase vehicles not just for you but the entire family. Our aim is that you as our valued clients help our business to grow and in turn we offer you a product that is exceptional quality and competitively priced.


Contact info

4.2

Great

TrustScore 4 out of 5

115 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.2

All reviews

(115)

40 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent sourcing and customer service with Kunle

I am very happy with the customer service I received my car was soured within a week and all the checks were done and was then delivered the next week, Kunle kept me up to date with the progress and everything on my car and I couldn’t recommend a more reliable company and I’m happy with my car and will deffo be using them again in the future

23 August 2021
Unprompted review
Rated 5 out of 5 stars

Great professionalism from Raheem.

Excellent service throughout the process being very polite and supported. Raheem explained everything in an easy to understand manner for an overall great finance deal on my Audi.
Would highly recommend this car company to anyone looking to finance a modern car for low prices.

12 August 2021
Unprompted review
Rated 5 out of 5 stars

5* for Raheem

At the beginning my experience with Zenith motor started off pretty frustrating due to miscommunication. However once I was introduced to Raheem, he was very pleasant and helpful and made the experience a lot more enjoyable and stress-free. Raheem definitely done his best to help me. Thank you!

11 August 2021
Unprompted review
Rated 5 out of 5 stars

Good service

Quick responses, delivered the car next day. Friendly staff and helpful to find the best deal that suited me. Very happy with my car and with the service 🤩

1 July 2021
Unprompted review
Rated 5 out of 5 stars

240i purchase

From the onset, i felt like i could trust Zenith motor company when i arrived, unlike some other dealerships that I previously visited.

The staff was very helpful and answered every question i had without hesistation.

Was able to take the car away the same day without hassle. A member of staff even stayed 1 hour passed business hours to allow me to collect the car, which shows a fantastic attitude.

The optional extended warranty gives peace of mind.

Really enjoying the car, it has been really well looked after.

5 stars!!

17 May 2021
Unprompted review
Rated 5 out of 5 stars

Helpful and professional

I’ve just got my second car with Zenith and I can’t recommend them enough- everything was speedy and a smooth process. Thanks Zavia!

13 May 2021
Unprompted review
Rated 5 out of 5 stars

10/10 recommended

Amazing experience I had defiantly would recommend

Such great help from Zavia Peart

10/10 customer service

Recommend defiantly going here to purchase a new car!

27 March 2021
Unprompted review
Rated 5 out of 5 stars

Purchasing new finance car

Recently part exchanged my old car, for a new finance car and the process was so quick and efficient. Zavia, the car dealer made the whole process so smooth and easy and couldn’t recommend them enough! Thank you again for my lovely new car!!!

27 March 2021
Unprompted review
Rated 5 out of 5 stars

I bought my GLA last week

I received my GLA last week. The salesman tried to get me the best offer possible and was patient trying to find a deal that works for me. I was never pushed into a car! I received my car and have since had all my questions and requests dealt with quickly and politely. As someone who used to work in the motor trade, I chose a smaller garage because main household names are not as reliable as you think and the deals are not as good. Considering this was done totally remotely, and there is limited contact, overall I am impressed with the politeness of their staff and their desire to please the customer even if it puts them under pressure. In the motor trade there will always be small hiccups but these guys, unlike large garages, will go out of their way to rectify it.

29 January 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Would 100% recommend 👍🏻 Saw a Mercedes A class listed on Wale’s Instagram page which I was really interested in. Wale gave me a call the same day to discuss the further details and we then arranged a suitable date for me to come and view the car. He had everything ready and waiting for me on the day with the car and it was in in immaculate condition. Can’t thank Wale enough for his help and patience! Top guy.

21 December 2020
Unprompted review
Rated 5 out of 5 stars

I found Zenith to be a great outfit

I found Zenith to be a great outfit. They are really professional and took the extra time to understand my needs properly.

Raheem gave us great service throughout the process and was a pleasure to deal with.

I would highly recommend this company from my experience.

Campbell

16 July 2020
Unprompted review

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