When you put in a message to the support team, it may take a little bit for them to respond, but when they do, they are on your case pretty quick to find out exactly what’s going on. Jacob has been wo... See more
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Couldnt get into my account. tried to talk to support. They couldnt help, told me to delete account and consider it a loss and start a new account. Are you kidding me? So they keep all my crypto becau... See more
Company replied
This is my first attempt at using cryptocurrency and learning about block chains and different types of crypto. Zengo has made it so incredibly easy to not just use crypto but learn about it as well.... See more
Zengo has been 5star for years now - however as of this month Dec 2024 the UK government will not let UK residents buy bitcoin through Zengo or any of their affiliates (moonpay, Transak, etc). If you... See more
Company replied
Company details
About Zengo
Written by the company
Zengo is the most secure crypto wallet with no private key vulnerability with unparalleled simplicity.
Buy, trade, sell, earn and store Bitcoin, Ethereum, BNB, DOGE, and 380+ other crypto assets with unbelievable simplicity and bulletproof security.
Buy crypto securely though any of the following payment methods: PayPal, credit/debit card, bank account transfer, SEPA (in Europe), Apple Pay, Google Pay, Cash App.
Zengo’s 3-Factor secure authentication process ensures that 1) no one but you can access your crypto, and 2) your wallet is backed up, so you can recover your crypto through a secure verification process.
Desktop accessible - Securely manage and purchase assets from either your mobile device, or from the convenience of your desktop, both powered by Zengo's bulletproof security record.
Here's the best part: there's no password to remember - or forget. No private keys to store - or lose. Zengo eliminates the risks of accidental loss and malicious account theft.
Zengo Pro: While Zengo Essentials is the most secure crypto wallet to self-custody for free, upgrading to Zengo Pro unlocks a suite of premium industry-first security features.Create Multiple Wallets to enhance security, privacy, and organization by managing your high-value assets, minting wallets, and public-facing wallets separately.
Protect assets from unauthorized withdrawals with Theft Protection
A built-in Web3 Firewall
Ensure assets never get lost with Legacy Transfer, the industry’s first inheritance-style feature.
Priority live support
And a growing list of additional perks and benefits
Learn more about this industry-leading security standard here: https://zengo.com/pro
Book Online
Buy, trade, sell, earn and store Bitcoin, Ethereum, BNB, DOGE, and 380+ other crypto assets with unbelievable simplicity and bulletproof security.
Buy crypto securely though any of the following payment methods: PayPal, credit/debit card, bank account transfer, SEPA (in Europe), Apple Pay, Google Pay, Cash App.
Zengo’s 3-Factor secure authentication process ensures that 1) no one but you can access your crypto, and 2) your wallet is backed up, so you can recover your crypto through a secure verification process.
Desktop accessible - Securely manage and purchase assets from either your mobile device, or from the convenience of your desktop, both powered by Zengo's bulletproof security record.
Here's the best part: there's no password to remember - or forget. No private keys to store - or lose. Zengo eliminates the risks of accidental loss and malicious account theft.
Zengo Pro: While Zengo Essentials is the most secure crypto wallet to self-custody for free, upgrading to Zengo Pro unlocks a suite of premium industry-first security features.
Learn more about this industry-leading security standard here: https://zengo.com/pro
Book Online
Contact info
United States
- help@zengo.com
- zengo.com
You should know
4.3
Excellent
1K reviews
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Customer Care
Great Customer Care. They are very patient with noobies..
2 March 2025
Unprompted review
Great communication skill and solved…
Great communication skill and solved the problems
27 February 2025
Unprompted review
ZenGo Pro is the best Crypto Wallet by far
ZenGo Pro is the most simple Crypto Wallet that I have ever tried.
I love the concept and great security features which no one else can match.
It has never been hacked!
Also the customer support team is very friendly and helpful and knowledgeable. Whenever I am in doubt I contact them and they respond ever so quickly.
Is it worth spending money just for a Crypto Wallet like Zengo Pro? Absolutely!!!
Never trust your hard earned money with anyone else.
Only the best will do!
And the best is Zengo Pro!
If in doubt then just give it a go with a trial run… You won’t be disappointed!
26 February 2025
Unprompted review
Reply from Zengo
Wow, you made our day , thank you very much for the feedback
The best technical support i’ve…
The best technical support i’ve definitely seen super fast and super nice the only downgrade is that the minimum bitcoin to buy is 51$ Cad but otherwise i definitely recommend this
16 February 2025
Unprompted review
Reply from Zengo
Thank you very much for your feedback :))
excellent customer…
Noah provided excellent customer service and information!
9 February 2025
Unprompted review
Reply from Zengo
Thank you very much for sharing :)
Reply from Zengo
Thank you very much for taking the time to share this.
Great support Team at ZenGo!
Great support Team at ZenGo!! They have helped me avoid scams countless times!! True professionals!!
1 February 2025
Unprompted review
Reply from Zengo
Thank you very much for the feedback
Amazing
Amazing! Support!
This companh really cares!
Stuck with me the whole way.
Shout out to Felipe! Appreciate you bro!
31 January 2025
Unprompted review
Reply from Zengo
Thank you very much for taking the time to share this :)
Prompt response and guided me through…
Prompt response and guided me through the my issues of concern. Great service !
27 January 2025
Unprompted review
Reply from Zengo
Thank you very much for your feedback :)
Staff are very helpful
Staff are very helpful; quick to help.
Very happy with Zengo
24 January 2025
Unprompted review
Reply from Zengo
Thank you very much for taking the time :)
i have very good support from agent…
i have very good support from agent name FELIPE
23 January 2025
Unprompted review
Reply from Zengo
Thanks for taking the time and sharing this :)
Zengo
Very quick and efficient they deal with your requests very speedily
22 January 2025
Unprompted review
Reply from Zengo
Thanks for the feedback :)
Jacob is amazing
I cannot stress this enough if you want good support get zengo i just baught bitcoin for my first time and was worried for dcams and atuff like that but jacob was super helpful if the people at zengo see this give jacob a raise hes so helpful and eased my worries jacob is the best
20 January 2025
Unprompted review
Reply from Zengo
Thank you very much for sharing this.
Zengo Customer Service
An easy-to-use wallet, fast, efficient and friendly customer service that answers all our questions. a real plus in crypto. really very good.
19 January 2025
Unprompted review
Reply from Zengo
Wow, thank you very much for your review :)
Reply from Zengo
Thank you very much for your feedback :)
Good and trustworthy service. Thankful and satisfied customer. Highly recommend!
Great experience and very friendly and helpful customer service Much appreciate.
Thanks a lot
15 January 2025
Unprompted review
Reply from Zengo
Thank you very much for your feedback :)
Fast response for help request
Fast response for help request
Thanks
10 January 2025
Unprompted review
Reply from Zengo
Thank you :)
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