Zenfit Reviews 9

One of the worst apps I've ever used. These people know nothing about software development. Infuriating to use in almost every interaction.

Non-existent customer service. 4 weeks to answer, and didn´t even ask me a question

1099,- for monthly subscription for non-existent help

charge me for BOTH plattform - but can not even respond the customer

I recently engaged with a Zenfit coach (Coached by Laura from Belgium) for a three-month meal plan, hoping for personalized guidance and support. However, my experience fell far short of expectations.

Despite assurances of tailored meal plans, the received plan was generic and lacked the promised customization. Many of the recipes were directly copied from the internet, with little effort to personalize them to my needs.

When I expressed my dissatisfaction and requested a 200€ refund, the coach refused, citing a supposed fee for the creation of the plan and the initial consultation. What's more concerning is the lack of transparency regarding this fee, as no invoice or receipt was provided.

Overall, I am deeply disappointed with the level of service provided by this Zenfit coach. Not only did they fail to deliver on their promises, but they also demonstrated a lack of integrity in handling customer concerns. I urge others to exercise caution when considering engaging with this coach through Zenfit.

"I would like to review Zenfit on Trustpilot regarding their so-called personal trainer, who has engaged in fraudulent activities with my debit card after I terminated our association. He continues to subscribe using my debit card. I have written an email to Zenfit, but I received a response from their support team stating that they cannot do anything about it. I find it peculiar that they are unable to manage or control the situation.""Be cautious of Zenfit or something similar; you cannot cancel your bank card or get assistance."