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Zeely Reviews 

2,600
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 2,286 reviews, reviewers overwhelmingly had a great experience with this company. Customers find the platform to be a significant time-saver for marketing, praising its ease of use and the professional quality of the generated content. Many appreciate the AI tools for creating effective social media ads and videos that boost engagement and help promote products, even for those with no prior marketing knowledge. The ability to produce high-quality, eye-catching visuals and streamline marketing efforts is frequently highlighted as a major benefit. However, some customers also noted that the AI-powered videos with avatars can have hiccups, with the avatars not always appearing natural and sometimes looking too artificial. A few other people also felt that the user experience was not always user-friendly, requiring more effort than expected to navigate, and that the AI sometimes took creative liberties or produced generic creatives.

What people talk about most

User experience

Consumers find the user experience to be largely positive, praising its ease of use and speed for creating... See more

Marketing

Customers had positive experiences with marketing, finding it a game-changer for streamlining their efforts... See more

Product

Reviewers highlight positive aspects of the product, particularly its ability to create impressive and... See more

Artificial intelligence

Customers consistently note ambiguous experiences with artificial intelligence, with many praising its... See more

Quality

Users describe positive interactions with quality, with many reviewers impressed by the professional and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This app is great for quick content creation. It does have some hiccups in their AI powered videos used with avatars, but nothing that can't be corrected! For marketing, it's a HUGE time saver as a bu... See more

Company replied

Rated 4 out of 5 stars

While they provide many options, my limited use thus far demostrates the avatars used in video generation don't always have nautral human motion. It is very obvious they are avatars to anyone watchin... See more

Company replied

Rated 4 out of 5 stars

Zeely made creating ads ridiculously easy. The AI tools are fast, the templates look professional, and the results actually helped boost engagement. Great platform for small businesses that want quick... See more

Company replied

Rated 5 out of 5 stars

My experience was good, but I'm still waiting to get customers' attention. I understood from the Ad that Zeely would generate an impressive Ad which will draw paying customers to my product-my book. T... See more

Company replied


Company details

  1. Software Company

Written by the company

Zeely.ai is a powerful all-in-one AI-driven platform designed to help businesses boost their sales, attract more customers, and scale faster than ever before. In today’s fast-paced digital landscape, brands need more than just traditional marketing—they need innovative, data-backed solutions that deliver results quickly and efficiently. That’s exactly where Zeely.ai comes in. With Zeely.ai, you can harness the power of artificial intelligence to create engaging user-generated content (UGC) videos, eye-catching static ads, and high-converting campaigns that resonate with your target audience. Instead of spending countless hours brainstorming creative concepts or investing heavily in agencies, the platform provides ready-to-use, professional-quality marketing materials in just minutes. This allows business owners, marketers, and entrepreneurs to focus on what truly matters—growing their business and serving their customers. Beyond content creation, Zeely.ai leverages smart algorithms to optimize campaigns for maximum impact. Every ad is designed with conversion in mind, ensuring that your message not only reaches the right people but also inspires them to take action. Whether you’re a small startup or an established brand, the platform’s simplicity and efficiency make it accessible for everyone. By transforming complex marketing tasks into streamlined, automated processes, Zeely.ai empowers businesses to stay ahead of competitors and achieve measurable results with ease.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

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Asks customers to review

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Replied to 99% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(2,600)

2,333 reviews in the last 12 months

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Rated 1 out of 5 stars

I signed up fora free trial and they…

I signed up fora free trial and they billed me twice before I’d ever even tried the product. Will not ever be using them in the future.

3 July 2026
Unprompted review
Zeely logo

Reply from Zeely

Dear DeeDee Wade,

Thank you for bringing this to our attention, and we're very sorry to hear about your experience.

If you signed up for a free trial, you should not be charged before the trial terms are met. We'd really like to investigate what happened in your case.

Please contact us at trust@zeely.app with the email address associated with your account and a few details about the charges. We'll review everything carefully, verify what occurred, and work with you to find a fair resolution.

Warm regards,
Kate

Rated 1 out of 5 stars

It seems we have to pay no matter the…

It seems we have to pay no matter the quality..... If your side messes up too bad for us.. we still lose credits...no way to tell until its done.... its basically a scam since most are going to need to be redone...

1 July 2026
Zeely logo

Reply from Zeely

Dear MIke,

Thank you for your honest feedback. We are truly sorry that your experience left you feeling this way.

We never want anyone to feel cheated or treated unfairly. Credits are used for each AI generation, as each query consumes computing resources, regardless of the result. However, we also understand that AI is not perfect, and in some cases, generations may contain unexpected issues or visual hallucinations.

If this happens, please do not hesitate to contact our support team at trust@zeely.app. We will review the generation together, and if the results are clearly unusable due to AI errors, we will be happy to compensate for credits where appropriate.

Our goal is for every customer to receive content that they are genuinely happy with, and we are constantly improving the quality and reliability of our AI to reduce the number of such situations.

Best regards,
Kate

Rated 4 out of 5 stars

The video is nice but flow is not in flow

The video is nice, but the flow and timing of verbiage and model are slightly out of sequence,

3 July 2026
Zeely logo

Reply from Zeely

Dear R.E. Artis Artis,

Thank you for your thoughtful feedback!

We're glad you liked the overall quality of the video. If the timing between the narration and the avatar felt slightly out of sync, try adjusting your prompt by using shorter sentences or breaking longer ideas into smaller sections. This often helps create a smoother flow between the voiceover and the avatar's movements.

We're also continuously improving synchronization with every update.

Sincerely,
Kate

Rated 5 out of 5 stars

Easy

Easy, good guidance through the process, clear and short instructions. Concerning the video, a model with a kind and friendly smile and professional look.

3 July 2026
Rated 4 out of 5 stars

So far so good

So far so good. building ads for a campaign now is pretty simple. Looking forward to the results of the campaign

3 July 2026
Zeely logo

Reply from Zeely

Dear Kevin,

It's great to hear that building your campaign has been simple so far!

We hope your ads deliver excellent results. As your campaign runs, we recommend testing different creatives and monitoring their performance to see which ones resonate most with your audience. Small adjustments based on the results can make a big difference over time.

Sincerely,
Kate

Rated 1 out of 5 stars

NO MORE "Template Ad" Catagory

When I signed up they had a "Template Ad" catagory, you could use your own images and have Zeely place verbage / copy over the original images.
It was easy and simple, I love using alot of my images in my library, (alot of people do not like the feel of all AI generated images)
NO MORE, Template Ad Catagory
There is no way to replace an image when editing, you have to regenerate and hope it comes close, waste of time and credits!!
I will cancel subscription (they charge on a 3 month cycle)

2 July 2026
Unprompted review
Zeely logo

Reply from Zeely

Dear Christian Zenger,

Thank you for taking the time to share your feedback.

We're sorry to hear that the recent changes to the Template Ads workflow haven't met your expectations. We understand how valuable it is to use your own images and make quick edits without having to regenerate an entire creative. We also appreciate your concerns about spending additional credits when trying to achieve the result you want.

We'd really like to learn more about your experience and see how we can help. Please reach out to us at trust@zeely.app using the email associated with your Zeely account. Our team will review your feedback, discuss your concerns about the current editing workflow, and do our best to find a fair solution for your case.

Warm regards,
Kate

Rated 3 out of 5 stars

Everything looks good

Everything looks good. I just need to see how it performs.

3 July 2026
Zeely logo

Reply from Zeely

Dear William Burkhart,

Thank you for your feedback!

We're glad to hear that you're happy with what you've seen so far. We hope your campaigns deliver great results, and remember that testing different creatives and sharing them consistently across your social media channels can help you discover what resonates best with your audience.

We're excited to be part of your marketing journey, and if you ever need assistance, feel free to reach out to us at trust@zeely.app

With appreciation,
Kate

Rated 1 out of 5 stars

I signed up expecting a $19.95 two-week…

I signed up expecting a $19.95 two-week trial, but before the trial period even ended, my business account was charged multiple times: $29.69 and $59.46 on 21 June 2026, then $121.01 on 3 July 2026 — total $210.16 AUD.
This was completely unexpected and not what I understood I was agreeing to. Support offered only a partial refund, which I do not accept. I’ve requested cancellation and a full refund. Very disappointing experience.

3 July 2026
Unprompted review
Zeely logo

Reply from Zeely

Dear Michelle Anne Lisao,

Thank you for sharing your experience. We are truly sorry to hear about the frustration this situation has caused.

We understand how frustrating unexpected charges can be, and we would like to be able to carefully review your subscription history and billing schedule. Each case is unique, and we want to make sure that all details have been carefully reviewed.

Please contact us at trust@zeely.app. Our team will investigate your account, review the charge, and work with you to find a fair resolution.

Best regards,
Kate

Rated 4 out of 5 stars

im happy

great for advertising

3 July 2026
Zeely logo

Reply from Zeely

Dear Connie,

It's fantastic to hear that Zeely is helping with your advertising!

We're committed to making it easier for businesses to create professional, eye-catching marketing content in just a few steps. We hope your campaigns continue to bring great results, and we're excited to be part of your growth.

Warm regards,
Kate

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