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Zeelool Reviews 33,972

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TrustScore 4.5 out of 5

4.3

Glasses Store
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Review summary

Created with AI, based on recent reviews

Considering 5,900 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, highlighting the excellent craftsmanship of the glasses and the accuracy of their prescriptions. Many people found the ordering process to be easy and appreciated the wide selection of styles available. The delivery service was frequently noted as fast, with many receiving their orders sooner than expected, and the affordability of the products was a significant positive for consumers. However, some customers also noted issues with their orders. A few people received glasses that did not match the online description or had incorrect lens features, such as sunglasses that were not dark enough or driving lenses without glare reduction. There were also isolated instances of delivery problems, including packages being sent to the wrong address or significant delays in receiving orders.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers expressed satisfaction with the quality and... See more

Quality

Customers consistently note positive experiences with quality, praising the excellent craftsmanship and... See more

Order

People report positive experiences with order. Customers found the ordering process very comfortable, easy,... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Many customers praise the fast and efficient... See more

Price

Reviewers mention positive feedback about price, consistently highlighting the affordability of products.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I just received my latest order from Zeelool and, as always, I’m extremely satisfied. This time I bought both prescription glasses and prescription sunglasses, and the quality is excellent. The s... See more

Rated 5 out of 5 stars

I was waiting until I got my first pair before I ordered again. The order came several days earlier than the anticipated delivery date. Ordering process was easy. There are several frames I like that... See more

Rated 5 out of 5 stars

Zeelool made my new eyeglass purchase easy. The price was right. The prescription was perfect. The time from selection/ purchase to delivery was great. I have made multiple purchases and never disapp... See more

Rated 5 out of 5 stars

Zeelool has a good selection of glasses, the process is easy to add your prescription and the glasses are affordable. Usually delivered in about 10 days and the glasses are good quality products. Ju... See more

Company details

  1. Glasses Store
  2. Sunglasses Store

Written by the company

ZEELOOL-Your global everyday optical stylist for affordable, on-trend prescription eyewear. Built around Frame Your Vibe, our core belief is style leads function for all daily moments. We deliver diverse frame designs, reliable prescription lenses, seamless online shopping, flexible returns and 365-day product warranty, with warm, approachable customer support for everyday style lovers worldwide.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

34K reviews

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Rated 5 out of 5 stars

I love getting glasses from Zeelool

I love getting glasses from Zeelool! They have so many pairs to choose from, and the price is really good! Their customer service is so helpful as well, and they communicate every step of the way. I've been getting glasses from them for several years. Thank you Zeelool!

4 May 2026
Unprompted review
Rated 5 out of 5 stars

I LOVE MY GLASSES

I LOVE MY GLASSES, however I was disappointed that they do not have the bifocals. Did I forget to submit another form?!

1 May 2026
Unprompted review
Zeelool logo

Reply from Zeelool

I'm so sorry to tell you that we do not offer bifocal glasses. You accidentally ordered single-vision glasses. We have sent you an email with some solutions; you can check your inbox or spam folder.

Rated 5 out of 5 stars

Beautiful

Beautiful, quality glasses at very affordable prices. Script is always right on. Shipping is fast. Very pleased with all the glasses I’ve ordered.

2 May 2026
Unprompted review
Rated 1 out of 5 stars

Cheated out of prescription three pair of glasses

I ordered three pair of glasses. Zilu did not put a prescription in any of the glasses. They are clear and it’s just like I’m not seeing anything out of them. I am so disappointed.

2 May 2026
Unprompted review
Zeelool logo

Reply from Zeelool

I’m so terribly sorry for this serious mistake—we can imagine how disappointed and frustrated you must be to receive three pairs of glasses with no prescription lenses at all. This is absolutely not the experience we want you to have.

We’ve already sent you an email regarding this issue. Could you please check your inbox and reply to us at your earliest convenience? We will sort this out for you as quickly as possible once we hear back from you.

Rated 5 out of 5 stars

Great quality

How easy it was to find frames to fit my face as well as the ordering process! They fit perfectly and the lens are perfect.

2 May 2026
Unprompted review
Rated 1 out of 5 stars

Middle of the glasses are very flimsy…

Middle of the glasses are very flimsy feel like there going to brake

1 May 2026
Unprompted review
Zeelool logo

Reply from Zeelool

I’m really sorry to hear the middle part of your glasses feels flimsy and that you’re worried it might break. That must be really disappointing, and we completely understand your concern.

We have already sent you an email regarding this issue. Could you please take a moment to check your inbox and reply to our email? We will assist you and sort this out for you as quickly as possible once we hear back from you.

Rated 5 out of 5 stars

Well worth the price

Packaging was secure, and the glasses frame is beautiful. My prescription is correct. They're a little tight on my face so I'll be taking them to be shaped better to my head. Great price too! Well worth the purchase.

2 May 2026
Unprompted review
Rated 5 out of 5 stars

Quick Service

I received my eyeglasses quicker then I expected. Thanks for being so fast. And the quality of my glasses is much better then I expected. I will be using Zeelool for all my eyeglasses in the future.

1 May 2026
Unprompted review

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