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Review summary

Created with AI, based on recent reviews

Evaluating 174 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service, highlighting the exceptional quality of their products and the efficiency of their response times. Many people appreciate the outstanding customer service, noting the helpfulness and professionalism of the team. The company's ability to deliver high-quality digitized files quickly and accurately is a recurring theme among satisfied users. However, some customers were dissatisfied with the quality of the files provided, specifically mentioning issues with an American flag design where the embroidery was not as expected, even after multiple revisions.

What people talk about most

Service

Clients share positive opinions on service, consistently highlighting excellent customer service, quick... See more

Response time

Consumers consistently report positive experiences with response times. Many reviewers highlight the... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the flawless embroidery files,... See more

Customer service

Users describe positive interactions with customer service, consistently highlighting their helpfulness,... See more

Product

Reviewers mention positive feedback about product. Customers consistently praise the high quality of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I never leave reviews (literally ever) but after using Zdigitizing for 8-10 different designs, they've always come through with exactly what I asked for, and they're turn around is exceptionally fast.... See more

Rated 5 out of 5 stars

I have been ordering from zdigitizing for 2 years now and am pleased with every design. The turn around time is unmatched and the quality is top tier. I opted into the membership program which suites... See more

Rated 5 out of 5 stars

Ive been using Zdigitizing for some time now and every requested embroidery service for digitizing has been top notch! Quick and fast turnaround is my reason for being a returning customer. The custom... See more

Rated 5 out of 5 stars

Fast as hell - got me my order in less than a few hours, and I was embroidering same day They were also able to fix a mistake caused by my lack of information during my request, and modified the fi... See more


Company details

  1. Fashion Accessories Store
  2. Clothing Store

Information provided by various external sources

Zdigitizing is providing custom machine embroidery digitizing & vector services with premium quality since 1998. you just need to send us your logo in image format and we will deliver your logo after digitization in the required machine file format. such as dst, pes or any other file format.


Contact info

5.0

Excellent

TrustScore 5 out of 5

939 reviews

5-star
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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I loved this company

I loved this company. They always gives excellent quality customer services. They have several times went to the extra miles for my satisfaction. I have recommended several customers to them…They are the best!

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Zdidgitizing is my go to!

Zdidgitizing has been great to work with and a great asset to my small business. Always insuring that final stitch out exceeds expectations. When I’ve been under the gun and need quick turnaround they are there for me. Z has helped in design efforts that make my little home business shine in the eyes of my customers. Bundle packages makes my life so much simpler when it’s time to order.
Thank you Z.

29 January 2026
Unprompted review
Rated 5 out of 5 stars

ZDigitizing delivered exactly what I…

ZDigitizing delivered exactly what I needed, and they did it fast.
The stitch file came back clean, accurate, and ready to run with no adjustments on my end. Communication was straightforward, the pricing was fair, and the turnaround time was quicker than expected. As someone who works with embroidery regularly, I appreciate when a digitizer gets the details right the first time, and they did. I’ll be using them again for future projects.

29 January 2026
Unprompted review
Rated 5 out of 5 stars

What do you need stitched

What do you need stitched? The Team at Zdigitizing will work with you till it is better than perfect. Honest billing, excellent turnaround time and very patient with “we the tech challenged”. I don’t know what they know but I love they are professionals that do. Trust them. You will not be disappointed. Ever!!

27 January 2026
Unprompted review
Rated 5 out of 5 stars

AMAZING LOVE THEM

omg they were SO fast and SO nice!! Im new to embroidery and digitizing and they not only were super fast and simple, but they ALSO helped me split up the design for my machine! They were so helpful and kind and will 100% recommend this to anyone who is just starting out

25 January 2026
Unprompted review
Rated 5 out of 5 stars

Amazing…

It took simply hours from the time I sent the picture until I received the design. The staff is friendly, professional and knowledgeable

21 January 2026
Unprompted review
Rated 5 out of 5 stars

I have been ordering from zdigitizing…

I have been ordering from zdigitizing for 2 years now and am pleased with every design. The turn around time is unmatched and the quality is top tier. I opted into the membership program which suites my small business. I print the images with a direct to film printer which requires a high resolution. Z digitizing always provides crisp clean image quality and they are wonderful at recreating complex files.

20 January 2026
Unprompted review
Rated 5 out of 5 stars

Fast

Fastest response time I’ve ever received from ANY company for the designs sent in thus far! Worked with me on the designs and all final products came out looking great.

14 January 2026
Unprompted review
Rated 5 out of 5 stars

Customer Service That Sealed the Deal

Working with ZDigitizing today was an outstanding experience—hands down the best customer service I’ve seen in a long time. Hazel from the sales team was incredibly helpful and took the time to answer all of my questions thoroughly. We went back and forth multiple times making changes to my artwork, and she never once ran out of patience.

The level of service was so refreshing that I’m confident moving forward and signing up for their monthly membership. Being able to collaborate with a real person in the middle of the night who is responsive, respectful, and genuinely kind is a true deal-closer. I highly recommend ZDigitizing.

9 January 2026
Unprompted review

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