I really like this, it is relatively user friendly for a newbie like myself. Great to remove things & to upload your clothing onto models. The only drawback that I find is the credits are too little &... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Welcome to Zawa (formerly X-Design)! ✨ We are thrilled to announce that X-Design has officially evolved into Zawa. While our name and look have changed, the powerful AI tools you trust and all your existing projects remain 100% safe. We are making a leap from simply democratizing design to systematizing your commercial growth. What is Zawa? Zawa is your dedicated Creative AI Agent for Branding. Built specifically for small businesses, local offline merchants, and creators, we help you build a professional brand identity from scratch and generate high-conversion marketing materials without complicated tools. We operate on a simple philosophy: From Zero to Wow. Zero: Zero barrier to entry. Start building your brand assets without massive costs or design experience. Wow: Deliver scroll-stopping visual assets that capture attention and drive actual sales. What You Can Create in Seconds: - Brand Identity: Generate logos, color palettes, and full brand kits instantly. - Social Media: Create a full month of on-brand, high-engagement posts and carousels. - Product & Food Photography: Transform basic shots into mouth-watering, platform-ready product photos. - Marketing Materials: Design high-impact posters, menus, and promotions with perfectly aligned brand guidelines. Why Your Feedback Matters A beautiful picture is never your final destination—real growth is. Your success stories and feedback fuel our continuous evolution. Whether Zawa helped you launch a new coffee shop or scale your e-commerce sales, we’d love to hear your story! Try Zawa today at zawa.ai and leave us a review below to let us know how we're doing!
Australia
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 88% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This app initially seemed like the best alternative on the market – relatively affordable AI model generation, one generation per credit, and you’d get 4 images generated. Of course, it wasn’t perfect and the photos didn’t always look super realistic, but for an online store where you need to upload large quantities of clothing images, it was good enough.
Anyway, I reached out to them with a bunch of feedback about annoying bugs that really needed fixing. I actually got a very friendly reply – they offered to set up a video meeting to talk things through and even said they’d reward me with credits for helping out.
Unfortunately, the management of this company is a disaster. No one ever joined the meeting, and no one responded to my emails anymore – it’s been nearly a month with zero follow-up. Meanwhile, they raised prices in a completely unreasonable way. Before, 1 credit got you 4 images per product. Now, it costs 4 credits for just 2 images per product – which is totally unacceptable considering the current state of the product. The image generation often had flaws even with 4 images, let alone 2. And now they want us to pay even more for worse results?
The only place I eventually got a reply was on their website – and that too took 4 days. It’s obvious the company is cutting costs everywhere. Now you're only getting replies from an AI bot, which can’t help with issues like this. Anyway, the response I got was:
“As AI features become more powerful, some tools may now require more credits per use.
In particular, AI Model Generator and AI Background Generator have updated credit rules to reflect their upgraded capabilities:
AI Flatlay, AI Mannequin, and AI Shoe
Now consume 4 credits per use, generating 2 high-quality images per run.
We’ve made these changes to ensure credit usage remains fair and aligned with the complexity and quality improvements of each feature.
You can always check the latest credit usage on each feature page.
🔗 Check full credit usage breakdown: "link"”
This response was laughable – just a sad attempt to cover up the fact that the company has become greedy and is trying to squeeze every penny out of its customers. They talk about how complex and powerful the generation is now, but I highly doubt a single image costs them more than $0.003 to generate.
As for the supposed "upgrades" to the product – not true at all. When I first started using it, the product was actually in better shape. At least the interface wasn’t so buggy back then. The bottom line is that this company has become completely greedy and only cares about maximizing profits. The fact that it’s actually a Chinese company hiding behind an American brand makes complete sense now. It’s also a sub-brand of vmake.ai, which has terrible reviews too.
In conclusion: it used to be usable, but now it’s overpriced and nowhere near as functional. Absolutely not recommended.

Reply from Zawa
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.