Zawa Reviews 

65
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 56 reviews, reviewers had a great experience with this company. Customers frequently mention that the platform is exceptionally intuitive, very user-friendly, and extremely helpful for processing images and removing backgrounds quickly. People also deeply appreciate the outstanding quality of the generated visuals, finding these creative tools immensely valuable and fun for all their daily design projects. Some reviewers were not happy with occasional technical glitches, noting that specific background features can sometimes fail, lack precision, or deduct points unexpectedly without previews. Consumers also mentioned that certain edited areas might appear a bit muddy, and that the software can occasionally lag or lack stability during heavier tasks.

What people talk about most

User experience

Customers had positive experiences with user experience, finding the platform intuitive, very easy to use,... See more

Product

Clients share positive opinions on product, highlighting that the tool delivers outstanding quality and... See more

Quality

Consumers find quality to be exceptional, expressing deep appreciation for the outstanding, sharp, and... See more

Website

Customers consistently note ambiguous experiences with website features, with many reviewers praising the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I really like this, it is relatively user friendly for a newbie like myself. Great to remove things & to upload your clothing onto models. The only drawback that I find is the credits are too little &... See more

Company replied

Rated 4 out of 5 stars

This is one of the best applications I’ve used for image enhancement. If you have a powerful PC and need to optimize a large number of images for e-commerce, I definitely recommend it. It saves a hu... See more

Company replied

Rated 4 out of 5 stars

I have been using X design for last 5-6 months & I am a satisfied user. I have extensively used X- design for video enhancements of music videos of my favourite songs since 1960's -1970's & have built... See more

Company replied


Company details

Written by the company

Welcome to Zawa (formerly X-Design)! ✨ We are thrilled to announce that X-Design has officially evolved into Zawa. While our name and look have changed, the powerful AI tools you trust and all your existing projects remain 100% safe. We are making a leap from simply democratizing design to systematizing your commercial growth. What is Zawa? Zawa is your dedicated Creative AI Agent for Branding. Built specifically for small businesses, local offline merchants, and creators, we help you build a professional brand identity from scratch and generate high-conversion marketing materials without complicated tools. We operate on a simple philosophy: From Zero to Wow. Zero: Zero barrier to entry. Start building your brand assets without massive costs or design experience. Wow: Deliver scroll-stopping visual assets that capture attention and drive actual sales. What You Can Create in Seconds: - Brand Identity: Generate logos, color palettes, and full brand kits instantly. - Social Media: Create a full month of on-brand, high-engagement posts and carousels. - Product & Food Photography: Transform basic shots into mouth-watering, platform-ready product photos. - Marketing Materials: Design high-impact posters, menus, and promotions with perfectly aligned brand guidelines. Why Your Feedback Matters A beautiful picture is never your final destination—real growth is. Your success stories and feedback fuel our continuous evolution. Whether Zawa helped you launch a new coffee shop or scale your e-commerce sales, we’d love to hear your story! Try Zawa today at zawa.ai and leave us a review below to let us know how we're doing!


Contact info

3.9

Great

TrustScore 4 out of 5

65 reviews

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No recent history of asking for reviews

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Replied to 88% of negative reviews

Typically replies within 48 hours

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3.9

All reviews

(65)

45 reviews in the last 12 months

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Rated 1 out of 5 stars

From a Promising Tool to a Greedy Product: My Experience with the AI Generator

This app initially seemed like the best alternative on the market – relatively affordable AI model generation, one generation per credit, and you’d get 4 images generated. Of course, it wasn’t perfect and the photos didn’t always look super realistic, but for an online store where you need to upload large quantities of clothing images, it was good enough.

Anyway, I reached out to them with a bunch of feedback about annoying bugs that really needed fixing. I actually got a very friendly reply – they offered to set up a video meeting to talk things through and even said they’d reward me with credits for helping out.

Unfortunately, the management of this company is a disaster. No one ever joined the meeting, and no one responded to my emails anymore – it’s been nearly a month with zero follow-up. Meanwhile, they raised prices in a completely unreasonable way. Before, 1 credit got you 4 images per product. Now, it costs 4 credits for just 2 images per product – which is totally unacceptable considering the current state of the product. The image generation often had flaws even with 4 images, let alone 2. And now they want us to pay even more for worse results?

The only place I eventually got a reply was on their website – and that too took 4 days. It’s obvious the company is cutting costs everywhere. Now you're only getting replies from an AI bot, which can’t help with issues like this. Anyway, the response I got was:

“As AI features become more powerful, some tools may now require more credits per use.
In particular, AI Model Generator and AI Background Generator have updated credit rules to reflect their upgraded capabilities:
AI Flatlay, AI Mannequin, and AI Shoe
Now consume 4 credits per use, generating 2 high-quality images per run.
We’ve made these changes to ensure credit usage remains fair and aligned with the complexity and quality improvements of each feature.
You can always check the latest credit usage on each feature page.
🔗 Check full credit usage breakdown: "link"”

This response was laughable – just a sad attempt to cover up the fact that the company has become greedy and is trying to squeeze every penny out of its customers. They talk about how complex and powerful the generation is now, but I highly doubt a single image costs them more than $0.003 to generate.

As for the supposed "upgrades" to the product – not true at all. When I first started using it, the product was actually in better shape. At least the interface wasn’t so buggy back then. The bottom line is that this company has become completely greedy and only cares about maximizing profits. The fact that it’s actually a Chinese company hiding behind an American brand makes complete sense now. It’s also a sub-brand of vmake.ai, which has terrible reviews too.

In conclusion: it used to be usable, but now it’s overpriced and nowhere near as functional. Absolutely not recommended.

3 June 2025
Unprompted review
Zawa logo

Reply from Zawa

Hi Tobiáš,

Thanks for taking the time to share your experience.

We’re sorry to hear that the communication didn’t meet your expectations — especially after you took the initiative to share helpful feedback. We’ll review what went wrong on our side to avoid similar situations in the future.

As for the recent credit and pricing changes: these were made to reflect upgrades in generation quality and model complexity. That said, we understand that value perception varies, and your concerns are valid.

Your input was — and still is — incredibly valuable. If you're open to reconnecting, we’d love to make things right. Please feel free to reach out directly via support@x-design.com.

— The X-Design Team

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