Great customer service when I have phoned to speak to someone. I found trying to get some support with a repeat order whilst abroad on holiday with timing a delivery was a bit tricky online but Zava h... See more
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Review summary
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I think just knowing I was going to get help with my over eating has helped. But it definitely slows down your intake of food and cravings I'm excited of my weight loss journey I'm also walking 3miles... See more
Company replied
Easy to reorder treatment after upto date checks,always answer messages quickly and any concerns.next day delivery is really good as you can plan your day and delivery info /tracking really good.100%... See more
Company replied
Great fast service . A little bit more expensive but service from start has been excellent. I live in a cornish village where post goes astray, which it has done with other companies I first went wit... See more
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Company details
About ZAVA UK
Written by the company
Healthcare that fits into your life with ZAVA
ZAVA is a trusted online doctor service offering safe, discreet and convenient access to treatment for over 60 common conditions. Since 2011, we’ve supported more than 12 million people across Europe with expert medical care, without the need for in-person appointments or waiting rooms.
Whether you’re looking for help with weight loss, sexual health, skin concerns, hair loss or something else, your request will always be reviewed by one of our UK-registered doctors. They follow clear medical guidelines to make sure your treatment is safe, suitable and tailored to your needs.
How it worksTo get started, fill in a short online questionnaire about your health. One of our doctors will review your answers to make sure the treatment is safe and right for you.
They look carefully at your health history, symptoms and any risks before making a decision. If the treatment you’ve asked for isn’t suitable, they’ll suggest a safer option or explain what to do next.
Most reviews are completed within 72 hours. For some treatments, like weight loss, it can take a little longer if more checks are needed. If your treatment is approved, it will be sent to you from our in-house pharmacy within 1-2 days. Next day delivery is available for many treatments at an extra cost.
Care that continues beyond deliveryWe make it easy to manage your treatment over time. You can request repeat prescriptions in just a few clicks, and our expert medical content helps you stay informed, confident and in control of your health.
ZAVA gives you expert-led care, flexible access and ongoing support – whenever and wherever you need it.
Discreet Packaging
Written by the company
- We send all treatments in plain, unmarked packaging
Fast and Free Shipping!
Free deliveries in 2-3 working days
All items are dispatched on the day of the order if ordered before 4pm or next working day if after, except at weekends where the order will be shipped on the following Monday.
With free standard delivery we aim to deliver your package within two to three working days.
With next day delivery (extra fee as indicated on the delivery page), you can receive your package before 1pm the next working day.
Contact info
Old Sorting House, 46 Essex Road, N1 8LN, London, United Kingdom
- 020 3588 0292
- hello@zavamed.com
- zavamed.com/uk
4.5
Excellent
12K reviews
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Reply from ZAVA UK
Dear Patient,
Thank you for your positive review.
It's great to hear that you were satisfied with the swift and professional service provided. We truly appreciate your kind words and your trust in us.
Let us know if you ever need any further assistance. You can contact us directly in your account on our website.
Kind regards,
Hannah
Patient Care Advisor
Excellent service and competitive…
Excellent service and competitive pricing. Been using Zava for my weighloss journey and they have always delivered on time. Lost 60kg and counting.
7 May 2026
Reply from ZAVA UK
Dear Patient,
Thank you for your feedback.
We’re so happy to hear about the progress on your weight loss journey. We’re here to support you along the way so do not hesitate to reach out if you ever have any questions.
All the best!
Let us know if you ever need any further assistance. You can contact us directly in your account on our website.
Kind regards,
Hannah
Patient Care Advisor
Reply from ZAVA UK
Dear Patient,
Thank you for your review.
We are delighted to hear your positive feedback and that you were satisfied with the prompt delivery.
Let us know if you ever need any further assistance. You can contact us directly in your account on our website.
Kind regards,
Hannah
Patient Care Advisor
Excellent service
7 May 2026
Reply from ZAVA UK
Dear Patient,
Thank you for taking the time to leave feedback.
It's great to hear that the service has been excellent. We truly appreciate your kind words and your trust in us.
Let us know if you ever need any further assistance. You can contact us directly in your account on our website.
Kind regards,
Hannah
Patient Care Advisor
Fast delivery service
7 May 2026
Reply from ZAVA UK
Dear Patient,
Thank you for taking the time to leave a review.
We are so pleased to hear that you were satisfied with the fast delivery service. This is exactly the level of service we try to achieve.
Let us know if you ever need any further assistance. You can contact us directly in your account on our website.
Kind regards,
Hannah
Patient Care Advisor
Reply from ZAVA UK
Dear Patient,
Thank you for your positive feedback.
We are delighted that you are satisfied with the service. We look forward to supporting you in future and appreciate your kind words.
Let us know if you ever need any further assistance. You can contact us directly in your account on our website.
Kind regards,
Hannah
Patient Care Advisor
Reply from ZAVA UK
Dear Patient,
Thank you for your positive review.
It's great to hear that you were happy with the quick, efficient service provided. This is exactly the level of service we strive to provide.
Let us know if you ever need any further assistance. You can contact us directly in your account on our website.
Kind regards,
Hannah
Patient Care Advisor
Reply from ZAVA UK
Dear Patient,
Thank you for your feedback.
We are really pleased to learn that you were satisfied with the speedy delivery and support from the team. We appreciate you taking the time to leave your review.
Let us know if you ever need any further assistance. You can contact us directly in your account on our website.
Kind regards,
Hannah
Patient Care Advisor
Fast efficient & always delivers o time
5 May 2026
Reply from ZAVA UK
Dear Patient,
Thank you for your review.
We’re delighted to hear that you were satisfied with the fast and efficient service and delivery. We truly appreciate your kind words and your trust in us.
Let us know if you ever need any further assistance. You can contact us directly in your account on our website.
Kind regards,
Hannah
Patient Care Advisor
Very easy and rapid service
Very easy and rapid service. Always someone available to talk to if I have any questions. I would recommend to anyone.
6 May 2026
Reply from ZAVA UK
Dear Patient,
Thank you for your review.
It's fantastic to hear that you were satisfied with the easy and rapid service. We’re here to support you along the way so do not hesitate to reach out if you ever have any questions.
Let us know if you ever need any further assistance. You can contact us directly in your account on our website.
Kind regards,
Hannah
Patient Care Advisor
Am very pleased the company very…
Am very pleased the company very thorough with all questions asked and how quickly I received my prescription thankyou
6 May 2026
Reply from ZAVA UK
Dear Patient,
Thank you for taking the time to leave your feedback.
We are really pleased to hear that you were happy with the thorough and quick service provided. We appreciate your kind words and trust in us.
Let us know if you ever need any further assistance. You can contact us directly in your account on our website.
Kind regards,
Hannah
Patient Care Advisor
I had a problem ordering and Maryan who…
I had a problem ordering and Maryan who I spoke to on the phone was so patient and helped me sort out the problem.
1 May 2026
Reply from ZAVA UK
Dear Patient,
Thank you for taking the time to leave your review.
We are delighted that you were satisfied with the support provided by the team. We have passed on your feedback to the relevant team member, which I'm sure will make their day.
Let us know if you ever need any further assistance. You can contact us directly in your account on our website.
Kind regards,
Hannah
Patient Care Advisor
Very quick response time
Very quick response time.
Much much better than one of your competitors!!
6 May 2026
Reply from ZAVA UK
Dear Patient,
Thank you for your positive feedback.
It's great to hear that you were satisfied with the quick response time and support from the team. We truly appreciate your kind words and your trust in us.
Let us know if you ever need any further assistance. You can contact us directly in your account on our website.
Kind regards,
Hannah
Patient Care Advisor
Excellent really informative helpful…
Excellent really informative helpful guide meal tracker exercise tracker quick service
6 May 2026
Reply from ZAVA UK
Dear Patient,
Thank you for your positive review.
We are really pleased that you feel well supported and informed. We are here to support you along the way so do not hesitate to reach out if you ever have any questions.
You can message us directly in your account on our website.
Kind regards,
Hannah
Patient Care Advisor
Reply from ZAVA UK
Dear Patient,
Thank you for your feedback.
We are really delighted that you were pleased with the service. This is exactly the level of service we try to achieve.
If you have any questions, please let us know. You can message us directly in your account on our website.
Kind regards,
Hannah
Patient Care Advisor
Reply from ZAVA UK
Dear Patient,
Thank you for your review.
It's great to hear that you were satisfied with the prompt and informative response from the doctor. I have passed on your feedback to the relevant team, which I'm sure will make their day.
If you have any questions, please let us know. You can message us directly in your account on our website.
Kind regards,
Hannah
Patient Care Advisor
Very quick service
From approval to delivery the service was very good and super quick delivery.
I would recommend this company.
Many thanks.
6 May 2026
Reply from ZAVA UK
Dear Patient,
Thank you for taking the time to leave feedback.
We are really pleased to learn of your positive experience with us. An efficient service is what we aim to provide.
If you have any questions, please let us know. You can message us directly in your account on our website.
Kind regards,
Hannah
Patient Care Advisor
Fantastic service so quick and package…
Fantastic service so quick and package arrived very quick no problems what so ever one Happy customer
6 May 2026
Reply from ZAVA UK
Dear Patient,
Thank you for taking the time to leave your review.
We are delighted to hear that you were happy with the fantastic service provided and the quick delivery.
If you have any questions, please let us know. You can message us directly in your account on our website.
Kind regards,
Hannah
Patient Care Advisor
Reply from ZAVA UK
Dear Patient,
Thank you for your positive feedback.
It's great to hear that you have found the service and support to be very helpful. We appreciate your kind words.
If you have any questions, please let us know. You can message us directly in your account on our website.
Kind regards,
Hannah
Patient Care Advisor
Brilliant service
Brilliant service. The whole experience has been easy and transparent front start to finish. I ordered online and my package was delivered the next day.
6 May 2026
Reply from ZAVA UK
Dear Patient,
Thank you for your positive review.
We are delighted to hear that you were happy with the whole experience and found the service easy to use. We appreciate your kind words.
If you have any questions, please let us know. You can message us directly in your account on our website.
Kind regards,
Hannah
Patient Care Advisor
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