ZAVA (France) Reviews 8,515

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency and speed, often highlighting the quick response times from the staff. Many appreciate the ease of obtaining prescriptions, sometimes even on weekends or within hours. The user experience is frequently described as simple and straightforward, with an easy-to-use website and clear questionnaires. People also commend the helpfulness and professionalism of the staff, noting their thoroughness in answering questions and providing detailed information. The follow-up after appointments and the support for various needs, such as weight management, are also highly valued by consumers.

What people talk about most

Service

Consumers find the service to be positive, highlighting its speed, efficiency, and professionalism. Many... See more

Response time

People report positive experiences with response times. Customers consistently praise the quick responses... See more

Staff

Customers consistently note positive experiences with staff. Reviewers praise the team's professionalism,... See more

User experience

Customers report positive experiences with the user experience. Many found the process easy, simple, and... See more

Website

Users describe positive interactions with the website. Customers found the website easy to use, indicating a... See more

Based on these reviews

Rated 5 out of 5 stars

Quick and easy to use (in France). Got approved prescription as well as follow up guidance and help on how to adjust whilst using the medication. I found 2 Pharmacy's in Paris and Versailles who wou... See more

Rated 5 out of 5 stars

It’s been very easy to make timely appointments. The follow up after appointments was something I wasn’t expecting and has been great. The amount of information and guidance shared is above.

Rated 5 out of 5 stars

Just a fantastic service. Messages answered in just minutes, easy payment option with PayPal. Really human responses - not bots - at the other end. I’m totally satisfied with Zava - and it has made ac... See more

Rated 5 out of 5 stars

Super service. 1st time used - really easy. Very efficient. No problem at pharmacy in France, prescription in French and didn't have to pay for medication. Covered by standard healthcare here. THA... See more

Company replied

Rated 4 out of 5 stars

Thanks for checking up on my progress, thanks for your tips and speedy sending of prescriptions. David

Rated 4 out of 5 stars

Reponse rapide Prescription obtenue même le week-end.

Company replied

Rated 5 out of 5 stars

Is being a good experience. The team of doctors are very reactive and I like that they gave me good information that I can read at my own pace, they follow up very well.

Rated 5 out of 5 stars

I contacted Zava as I have just moved to France and could not register with a doctor. I needed a repeat prescription which Zava could do within 24 hours. They also wanted me to take a blood test which... See more

Company replied

Rated 5 out of 5 stars

ZAVA offers a quick, affordable, and secure service. A proper medical basis was required before my prescription was approved, which I found very reassuring. I received access to my medication within... See more

Rated 5 out of 5 stars

From my initial enquiry to receiving ongoing monitoring and treatment, ZAVA has supported and guided me all the way. A very quick response and access to prescriptions the same day.

Company replied

Rated 5 out of 5 stars

I contacted ZAVA because I had a few questions about using their services, as I’m not fluent in French and wanted to be sure I understood everything clearly. My call was answered by Flavien, who is bi... See more

Company replied

Rated 5 out of 5 stars

Easy to fill in the questionnaire. Quick delivery of the prescription. Very satisfied. Thanks!

Rated 5 out of 5 stars

My experience with ZAVA has been very positive, easy to understand questions, easy to fill in the questionnaire & a very quick response

Company replied

Rated 5 out of 5 stars

The response is fast and the follow up by the doctor is appreciated

Rated 5 out of 5 stars

Very prompt and professional, inexpensive and the extra support is there if needed.

Company replied

Rated 5 out of 5 stars

The speed of response to questions asked and provision of prescription is excellent

Company replied

Rated 5 out of 5 stars

I’ve been on weight management medicine and I always have my prescription within an hour or two excellent

Company replied

Rated 5 out of 5 stars

Quick response from the doctors Reminders to aquire medication Full medication information and guidance

Company replied

Rated 5 out of 5 stars

The online questionnaire was very thorough and took into account individual circumstances and requirements.


Company details

  1. #3 of 8 best companies in Doctor

About ZAVA (France)

Written by the company

Consultations médicales en ligne avec délivrance d'ordonnance si nécessaire, par nos médecins habilités.

Téléconsultations sans face-à face, sans rendez-vous, sur la base d'un questionnaire de santé et d'échanges écrits avec nos médecins. Retour du médecin en moins de 3h ouvrées si nécessaire.

Sujets de santé pour lesquels il est possible d'accéder à une téléconsultation sur ZAVA : Dysfonction érectile, Contraception, Cystite, Obésité, Dépistage et traitement ISTs, Problèmes de peau, Hirsutisme, Perte de cheveux, diagnostic sur photo etc.

ZAVA est un service d'Health Bridge Medical Ltd, société enregistrée en Irlande sous le N°648769.


Contact info

4.8

Excellent

TrustScore 5 out of 5

9K reviews

5-star
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Rated 5 out of 5 stars

Receives quick attention

Receives quick attention. I have rosacea acne on my face. So, regarding the prescription, I am still on process of using the application and not much visible changes but I am patiently waiting till I finish the application tube.

2 April 2023
ZAVA (France) logo

Reply from ZAVA (France)

Hi,
Thank you for your comment,
We're pleased to hear you had a positive experience with our service,
Kind regards,
Amélie

Rated 1 out of 5 stars

This company is a scam!

This company is a scam!! They taking money for a prescription,not sending it to you! When I asked about my money refunded they ignored me.I had to go to the bank to report that scam and my bank refund me money,said to keep away from them!!!

17 April 2023
Unprompted review
ZAVA (France) logo

Reply from ZAVA (France)

Hi Jolanta,
Thank you for your comment,
Unfortunately you have written your review on our ZAVA FRANCE page. Your order seems to be related to our Irish service.
Your order was cancelled by our doctor due to medical reasons. We have not received any funds for this order. If any money has been taken out of your account this means that your bank has pre-authorised a payment for this item and are currently holding this. The funds are usually released back into your bank account within 4 working days. We do recommend to contact your bank ,
Kind regards,
Amélie
ZAVA TEAM

Rated 5 out of 5 stars

Super efficace super rapide Merci à…

Super efficace super rapide Merci à vous !

21 March 2023
ZAVA (France) logo

Reply from ZAVA (France)

Bonjour,
Merci pour votre commentaire,
Je suis très heureuse d'apprendre que nos services vous sont utiles.
Nous vous remercions de votre confiance,
Belle journée,
Bien Cordialement,
Amélie
Equipe ZAVA

Rated 5 out of 5 stars

Simple et efficace

3 March 2023
ZAVA (France) logo

Reply from ZAVA (France)

Bonjour Fred,
Merci pour votre commentaire,
Je suis très heureuse d'apprendre que nos services vous sont utiles.
Nous vous remercions de votre confiance,
Belle journée,
Bien Cordialement,
Amélie
Equipe ZAVA

Rated 5 out of 5 stars

This service is great

What can I say about this doctor service. From Emma (Dr. Albe-ly and Roche) to all the doctors, everyone is very professional, and very responsive to all of my concerns. I would not hesitate in recommending this service and I thank them for all of they time and hards work.

David B

5 March 2023
Unprompted review
ZAVA (France) logo

Reply from ZAVA (France)

Hello David,
Thank you for taking the time to write such a positive review.
I am very pleased to hear about your experience.
Have a great day,
Amélie
ZAVA

Rated 5 out of 5 stars

Service au top .

Service au top .. merci encore

19 January 2023
ZAVA (France) logo

Reply from ZAVA (France)

Bonjour Cyril,
Merci pour votre commentaire,
Je suis très heureuse d'apprendre que nos services vous sont utiles.
Nous vous remercions de votre confiance,
Belle journée,
Bien Cordialement,
Amélie
Equipe ZAVA

Rated 5 out of 5 stars

Simple et rapide

18 December 2022
ZAVA (France) logo

Reply from ZAVA (France)

Merci pour votre commentaire Sophie,
Nous vous souhaitons une excellente journée,
Bien Cordialement,
Amélie
Equipe ZAVA

Rated 5 out of 5 stars

Ok bon service

30 November 2022
ZAVA (France) logo

Reply from ZAVA (France)

Merci pour votre message,
Je suis très heureuse d'apprendre que nos services vous sont utiles.
Nous vous remercions de votre confiance,
Belle journée,
Bien Cordialement,
Amélie
Equipe ZAVA

Rated 5 out of 5 stars

Ergonomie du site simple et facile…

Ergonomie du site simple et facile d’utilisation
Diagnostic accompagné
Rapidité d’obtention ordonnance
Ordonnance internationale, achat en France de la prescription sans soucis

5 December 2022
ZAVA (France) logo

Reply from ZAVA (France)

Bonjour Sylvain,
Merci d'avoir pris le temps de nous écrire ce commentaire Trustpilot,
Je suis très heureuse d'apprendre que nos services vous sont utiles.
Nous vous remercions de votre confiance,
Belle journée,
Bien Cordialement,
Amélie
Equipe ZAVA

Rated 4 out of 5 stars

Simple et rapide

4 November 2022
ZAVA (France) logo

Reply from ZAVA (France)

Bonjour Philippe,
Merci pour votre message,
Nous sommes ravis d'apprendre que vous ayez eu une bonne expérience avec notre service,
Si nous pouvons vous assister et obtenir 5 étoiles lors de votre prochaine demande n'hésitez pas à nous contacter via votre espace personnel, nous vous assisteront avec plaisir.
Belle journée,
Amélie
Equipe ZAVA

Rated 5 out of 5 stars

Simple

Simple, rapide et efficace !

9 September 2022
ZAVA (France) logo

Reply from ZAVA (France)

Bonjour Aurélie,
Merci pour votre message,
Je suis très heureuse d'apprendre que nos services vous sont utiles.
Nous vous remercions de votre confiance,
Belle journée,
Bien Cordialement,
Amélie
Equipe ZAVA

Rated 5 out of 5 stars

The service was fast and reliable

The service was fast and reliable . I strongly recommend.

22 October 2022
ZAVA (France) logo

Reply from ZAVA (France)

Bonjour Maroua,
Merci pour votre commentaire,
Je suis très heureuse d'apprendre que nos services vous sont utiles.
Nous vous remercions de votre confiance,
Belle journée,
Bien Cordialement,
Amélie
Equipe ZAVA

Rated 5 out of 5 stars

Simple et rapide

Simple et efficace je recommande cette application

4 September 2022
ZAVA (France) logo

Reply from ZAVA (France)

Bonjour Luciano,
Merci pour votre message,
Je suis très heureuse d'apprendre que nos services vous sont utiles.
Nous vous remercions de votre confiance,
Belle journée,
Bien Cordialement,
Amélie
Equipe ZAVA

Rated 5 out of 5 stars

Simple et efficace

Simple, efficace, solution mobile de consultation

1 October 2022
ZAVA (France) logo

Reply from ZAVA (France)

Bonjour Aurélie,
Merci pour votre message,
Je suis très heureuse d'apprendre que nos services vous sont utiles.
Nous vous remercions de votre confiance,
Belle journée,
Bien Cordialement,
Amélie
Equipe ZAVA

Rated 5 out of 5 stars

Très bon service

22 September 2022
ZAVA (France) logo

Reply from ZAVA (France)

Merci Xavier,
Nous sommes ravis d'avoir pu vous assister,
Bonne journée,
Amélie
Equipe ZAVA

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