While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Easy booking online. Cruise was as advertised- well catered, small group size and nice relaxing day out. Unfortunately the first booked date was cancelled due to bad weather. We were informed and re... See more

Company replied

Rated 5 out of 5 stars

A wonderfully knowledgeable & humorous guide, (Nicklas)?, took a bus load of us on the Highlights of Naxos tour. We did indeed see all the listed highlights, he was the best of them. A native of one o... See more

Company replied

Rated 5 out of 5 stars

Transfer was on time and drive was safe and comfortable with new Mercedes both ways. Our guide, Stefanos, is friendly and accommodating. He provided relevant historical facts and got us up and down th... See more

Company replied

Rated 3 out of 5 stars

The times given for the boat transfer were incorrect both ways. Luckily we got to the port early and were told about the return journey time once on board, but annoyingly it meant we had to leave an h... See more

Company replied

Company details

  1. Travel Agency

Written by the company

Make the most of your holiday in the Cyclades with Zas Tours from Zas Travel. Book activities, excursions to nearby islands and much more simply and easily. With 40 years experience and two offices on the island of Naxos we have a reputation for great service.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

202 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good experience

I booked my tour on a Zastours agency and I was nicely welcome. All required information was given during the process. However, the first lady welcoming me was not able to understand english on an easy way.

18 July 2022
Zastours logo

Reply from Zastours

Thank you very much for your booking and for taking the time to write this kind and informative review!

Rated 4 out of 5 stars

Overall, great

The experience itself was amazing, but arrival time was late with a busy signal for customer service

16 July 2022
Zastours logo

Reply from Zastours

Thank you very much for your booking and for taking the time to write this kind and informative review. If you would like to review your experience you can do so here: https://zastours.com/tour/naxos-farm-experience-learn-about-the-rural-life-in-naxos-and-take-a-cooking-course-in-a-village-farm/660740

Rated 5 out of 5 stars

Fabulous cooking class!

We had a fabulous time in our cooking class learning about Greek recipes and making the dishes with the guidance of our wonderful instructor. We loved the whole experience and enjoyed the delicious meal we prepared together. This class was a highlight of our trip to Naxos! Would highly recommend!

11 July 2022
Zastours logo

Reply from Zastours

Thank you very much for this review and your booking. As your review is about your experience I have copied to the relevant page: https://zastours.com/tour/naxos-organic-cooking-lesson-in-kaloxylos-village/396551. We would kindly ask you to consider editing your review so it is about Zas Tours rather than your experience.

Rated 5 out of 5 stars

Go karting

Our experience with Zastours was a success. The activity was great; the pick up and drop off service were an added bonus.

YC

10 July 2022
Zastours logo

Reply from Zastours

Thank you very much for this great review. We're very glad you enjoy the Go Karting experience. If you would like to write a review, you can also do that here: https://zastours.com/tour/naxos-go-karting-with-free-pick-up-drop-off/650673

Rated 5 out of 5 stars

I am the retreat leader that George…

I am the retreat leader that George (Zas Tours) helped organize activities and transportation for, a 20pax group trip, and I am so happy with the services. He helped us with the Jason Cruises tour of Rina caves, ferry to Delos/Mykonos, hiking to Mt Zeus, and all the necessary transportation in-between. I would recommend George and Zás Tours.

10 July 2022
Unprompted review
Zastours logo

Reply from Zastours

Thank you very much for taking the time to write this great review. We really appreciate it. It would be our pleasure to serve you again in the future and of course, we will ask George to personally take care of you.

Rated 1 out of 5 stars

0/10- do not use zaztours

Came in with my boyfriend to book a romantic boattrip, the woman showed us pictures and booked us what we thougt to be a cute boat.
The day of the trip we arrive and see a big boat filled with about 90 people, some who didin’t even have seats and had to sit on the floor of the boat. We called the booking agency and they said to come to them to get a refund or another less crowded tour but when we got there they were refused to give us a refund or another tour since they had shown us pictures (mind you the picture they showed us had maybe 10-15 people on the boat not 90!!). So we were not able to get a refund even tough we were mislead about the tour. The lady was super rude and told us it was our fault to have expectations, when i asked why she didin’t tell us it was a 90 person tour when we had told her we wanted something small, she said “you didin’t ask how many we could book on the tour”.
0/10 would not recomend this agency.

10 July 2022
Zastours logo

Reply from Zastours

Hi,

Thank you for booking with Zas Tours, as a new and small Greek online agency we really appreciate your custom. And thank you for taking the time to write this review so we can improve our services.

We would like to express our sincere and genuine apologies about the apparent mix up in communications. The boat tour you booked (Jason) is one of most popular tours and regularly receives rave reviews - but indeed it is for up to 96 people. It is not private or what is sometimes called 'semi-private'. We try to make this clear on the website (we clearly say up to 96 people), but we appreciate that sometimes photos can be misleading.

We also fully appreciate that this time we may not have understood your requirements for a small romantic cruise in our office. We should have been more clear about the number of people on the boat. We're truly very sorry about that. It's our job to understand our customers wishes and we failed to meet your expectations this time.

However, we don't feel we were dishonest with you or tried to trick you in any way. That would never be our intention. Having been on the island of Naxos for 40 years we have a good reputation to maintain. This boat tour is one of our most popular tours because it offers great value for money and all the reports regarding the destinations, food and customer service are always top notch. So we are also very saddened that you didn't have a good time because you felt it was too crowded. We genuinely tried to provide an experience that would enjoy but we didn't succeed in doing that.

Once again, we would like to say sorry and that we will learn from this experience.

We truly hope that the rest of your vacation went well and according to your wishes and that you might still consider booking with Zas Tours in the future.

Best wishes,

The Zas Tours team

Rated 5 out of 5 stars

Great day off

The trip consisted in the transportation to Delos, than a transfer to Mikonos and then back to Naxos. Departures were always on time, navigation smooth, friendly staff, price well worth!

10 July 2022
Zastours logo

Reply from Zastours

Thank you very much for writing this review. We really appreciate it. As your review is largely about the experience, please feel free to also write a review here: https://zastours.com/tour/full-day-trip-from-naxos-to-delos-mykonos-boat-transfer-with-kerras-cruises/444777

Thank you very much once again.

Rated 5 out of 5 stars

Easy and safe booking process

Easy and safe booking process. Everything was great

9 July 2022
Zastours logo

Reply from Zastours

Thank you very much for taking the time to write this kind review. We truly appreciate it very much.

Rated 5 out of 5 stars

Great

Great! So much fun!

9 July 2022
Zastours logo

Reply from Zastours

Thank you very much for taking the time to write this review. You might also consider reviewing your experience with Jason cruises here: https://zastours.com/tour/day-trip-from-naxos-to-ano-and-kato-koufonissia-full-day-boat-excursion-and-bbq-with-jason-cruises/440446

Rated 5 out of 5 stars

Day trip to Koufonisia with BBQ lunch

Our day trip with Iason tours to Koufonisia was amazing. Everyone working the boat was so kind and fun and kept us informed about weather and waves. It's the Greek islands so it can get windy and so the boat will rock but if you take some Dramamine you'll be fine! The bbq lunch was great! We met people on the journey and our small dog was allowed on the boat which was a major plus for us! We got to see some beautiful spots. Jumped off the boat and swam the waters of Kato Koufonisi which is uninhabited and has the most incredible waters then went to Ano Koufonisi and walked the beautiful town with it's beautiful graphic streets and classic white buildings with all shades of blue shutters and doors. It was the highlight of our vacation going on this tour. Would definitely recommend it!!

6 July 2022
Zastours logo

Reply from Zastours

Thank you very much for taking the time to write this great review, we really appreciate it. We're very glad you had a great experience with Jason cruises. If you would like to write a review of your experience, you can also do so here: https://zastours.com/tour/day-trip-from-naxos-to-ano-and-kato-koufonissia-full-day-boat-excursion-and-bbq-with-jason-cruises/440446

Rated 5 out of 5 stars

Very knowledgeable tour guide

Very knowledgeable tour guide, excellent tour and Mike the driver did exceptionally well.
Would recommend this tour.

5 July 2022
Zastours logo

Reply from Zastours

Thank you very much for taking the time to write this great review. We really appreciate it. :)

Rated 5 out of 5 stars

Excellent Catamaran Daytrip

My family and I booked a full day private catamaran tour with Zas and it was one of the highlights of our trip. The day was fairly windy and the waves were high but the captain made sure we barely felt the rough sea and allowed us plenty of time to relax at the multiple stops. We got to swim in private coves and sunbathing. The food they served was absolutely incredibly delicious. Fresh greek salad, seafood stew served over rice, and tapas. I would highly recommend Zas tours.

5 July 2022
Zastours logo

Reply from Zastours

Thank you very much for taking the time to write this review. We really appreciate the very kind comments.

Rated 5 out of 5 stars

A fantastic and very authentic tour in…

A fantastic and very authentic tour in a naxian farm of 5 generations.

2- hour tour around the farm by Mr Ioannis and his wife Anna. We were shown all the different varieties of trees, the animals they look after and the process of making cheese the traditional way.

In the end we sat outside in the dining table and had snacks - the two cheeses they produce mizithra and arseniko accompanied by breadsticks tomatoes olives spanakopita tzatziki and wine.

We enjoyed the whole tour so much from start to finish and would recommended it to anyone visiting the island!

Thank you so much! Chris and Olga

3 July 2022
Zastours logo

Reply from Zastours

Thank you very much for taking the time to write this review. We really appreciate the very kind comments.

Rated 5 out of 5 stars

Our journey is gorgeous!!!

Our journey is gorgeous!!!!
Thank you

2 July 2022
Zastours logo

Reply from Zastours

Thank you very much for taking the time to write this review. We really appreciate the very kind comments.

Rated 5 out of 5 stars

Lovely tour to Paros

Everything was as promised, convenient and on time.

2 July 2022
Zastours logo

Reply from Zastours

Thank you very much for taking the time to write this review. We really appreciate the very kind comments.

Rated 5 out of 5 stars

Good services and nice people.

We booked 2 tours from Naxos to Koufunissi and from Naxos to Rina Caves (from Panermos). We also ask to print some boats tickets for our next stop. The staff was really kind, we asked also suggestion for nice tavernas on Naxos and they did great.
Thanks a lot for your services and help!

1 July 2022
Zastours logo

Reply from Zastours

Thank you very much for taking the time to write this review. We really appreciate the very kind comments.

Rated 5 out of 5 stars

Nice trip

Nice trip, very recommend!

1 July 2022
Zastours logo

Reply from Zastours

Thank you very much for taking the time to write this review. We really appreciate the very kind comments.

Rated 5 out of 5 stars

Service from Zas was exceptional with…

Service from Zas was exceptional with no issues. Not having much time on Naxos to co- ordinate a day tour to Santorini for the ladies in our group I arranged this day trip in advance via email. Queries were answered promptly and concisely without difficulty.I wouldn't hesitate to use their services in the future if ever there was a need.

21 June 2022
Zastours logo

Reply from Zastours

Thank you very much for taking the time to write this review. We really appreciate the very kind comments.

Rated 5 out of 5 stars

Scuba diving rocks!

Our scuba diving lessons were well organized, and the instructors were very attentive and helpfull. My kids absolutely loved this, and were like little fish once they received their training.

20 June 2022
Zastours logo

Reply from Zastours

Thank you very much for taking the time to write this review. We really appreciate the very kind words.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look