ZAP-Hosting Reviews 

19,570
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 385 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the pricing is extremely fair and affordable, while the server setup process is quick, straightforward, and very easy to manage even for beginners. Many people also note that the support team responds quickly and provides genuinely helpful assistance whenever technical questions or issues arise. Some reviewers were not happy with delayed server activation times, describing prolonged wait times without receiving proper updates from support. Others additionally pointed out instances of unstable server performance, unexpected downtime, and expressed a lack of willingness to help resolve technical problems.

What people talk about most

Service

Reviewers highlight ambiguous aspects of service, as many customers report finding the game servers reliable,... See more

Customer service

Reviewers share mixed feedback about customer service, with many customers praising the team for fast... See more

User experience

Customers had positive experiences with user experience, highlighting the dashboard as user-friendly,... See more

Price

Customers consistently note positive experiences with price, highlighting that the costs are fair, cheap, and... See more

Website

Users describe ambiguous interactions with website, while many reviewers highlight an easy-to-use interface,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I would give these guys 4 stars because I ordered a lifetime vps and there were problems with the internet, language and also missing disk space on the vps. I reinstalled the vps and that fixed those... See more

Company replied

Rated 4 out of 5 stars

Prize are very pleasing , the service itself sometimes doesnt work but i upgraded my VPS and since then its works fine

Company replied

Rated 5 out of 5 stars

I have used ZAP Hosting to host the FiveM server and I am happy with the experience. The server is stable, the performance is good, and the panel is easy to use. Support responds quickly and helps wit... See more

Company replied

Rated 5 out of 5 stars

I've rented an ArmA 3 server thru them before, I had no issues with it. I never got my server populated so ended up cancelling my server. Customer service is awesome and very helpful! Prices are good... See more

Company replied


Company details

  1. Gaming service Provider
  2. Cloud Computing Service
  3. Cloud Storage Service
  4. DNS Provider
  5. Internet Service Provider
  6. Web Hosting Company

About ZAP-Hosting

Written by the company

Powering Your Gaming Experience Since 2010
ZAP-Hosting is one of the world’s fastest-growing platforms for game and virtual servers — trusted by players worldwide to create unforgettable gaming moments. Since 2010, we’ve combined cutting-edge performance with 10+ years of speed, reliability, and relentless innovation.

Launching a modded server? Building a community? Hosting your dream project? Whatever you’re planning — we make it fast, flexible, and fun.

Need help?
Our expert support team is just a click away — fast, friendly, and ready to assist 💚

Try it yourself.
Online in seconds. Full control. Total power.
If you want more POWER! ⚡🚀

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

20K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(19,570)

547 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

very very nice

15 May 2026
Unprompted review
ZAP-Hosting logo

Reply from ZAP-Hosting

Thank you for the great words, we'll keep working hard to keep it that way for you! 💚

Rated 5 out of 5 stars

Nothing to complain about

They sell very good Quality Minecraft servers and have a good Support, me and my friends have only good experiences.

8 May 2026
ZAP-Hosting logo

Reply from ZAP-Hosting

Thank you for the great words, we'll keep working hard to keep it that way for you! It's great to know our team has been there when you needed them.

Rated 5 out of 5 stars

Awesome hosting service

Awesome hosting service. 100/100. The speed from you purchasing and getting your server is nearly instant, unlike other services that take hours.

6 May 2026
Unprompted review
ZAP-Hosting logo

Reply from ZAP-Hosting

Thank you for the great words, we'll keep working hard to keep it that way for you!

Rated 5 out of 5 stars

they are good

I used ZAP-hosting since like a year and it has been pretty good experience so far

used their webspace hosting and vps hosting and both of them were on point

recommended
*also honorable mention to Daniel for his work

1 May 2026
Unprompted review
ZAP-Hosting logo

Reply from ZAP-Hosting

Thank you for the great words, we'll keep working hard to keep it that way for you! Enjoy your VPS! 😎

Rated 5 out of 5 stars

its good

its good, I am pleased with their services

30 April 2026
Unprompted review
ZAP-Hosting logo

Reply from ZAP-Hosting

We're really glad to hear this, thanks a lot for the review! 💚

Rated 4 out of 5 stars

Its good but sometimes they have…

Its good but sometimes they have problems with the hosting, sometimes you are unable to do anything with your server, cant upload, cant start, cant restart, but those are some downtime problems.

30 April 2026
Unprompted review
ZAP-Hosting logo

Reply from ZAP-Hosting

Cheers for the great review, thank you! We're happy you're with ZAP. We'll keep working to make your experience even better!

Rated 5 out of 5 stars

Reliable

Reliable, fast and cheap

26 April 2026
Unprompted review
ZAP-Hosting logo

Reply from ZAP-Hosting

Thanks for the awesome feedback, we love seeing customers having a great time! And we're glad you're getting great value too.

Rated 1 out of 5 stars

Scam

Scam! spent a whole day on support to get them to fix the server I bought two days ago and finally when I asked for a refund they stopped responding to me.

22 April 2026
Unprompted review
ZAP-Hosting logo

Reply from ZAP-Hosting

Hello Sebastian,

We're really sorry that getting your server working did not go the way it should have.

That is not the experience we want for anyone, and if your messages to support went unanswered, that is genuinely not how we operate. We would like to look into what happened and make it right.

Please reach out to us with your customer number and the related ticket ID at feedback@zap-hosting.com so we can investigate.

Best regards,
Rugilė

Rated 5 out of 5 stars

All fine

All fine, no problems

19 April 2026
Unprompted review
ZAP-Hosting logo

Reply from ZAP-Hosting

Thank you for the wonderful review, we're really glad you're satisfied!

Rated 1 out of 5 stars

such a bad experience with zap hosting

such a bad experience with zap hosting. specially in dedicated server its waste of money. poor internet speed and poor after sale services and in peak hours internet speed are in kb.

14 February 2026
Unprompted review
ZAP-Hosting logo

Reply from ZAP-Hosting

Hello,

We're sorry that your experience with your dedicated server, especially the network speed during peak hours, has been this disappointing.

Speeds dropping that low are not what you should be getting, and that is something we can investigate on the network side. We would like to take a closer look for you.

Please send us your customer number and the related ticket ID to feedback@zap-hosting.com.

Best regards,
Rugilė

Rated 4 out of 5 stars

Easy to use Vps

Easy to use Vps. Decent performance. i use often

1 April 2026
Unprompted review
ZAP-Hosting logo

Reply from ZAP-Hosting

Thanks so much for sharing this, it's great to know you're happy with us. We love that getting started was quick and easy for you. We'll keep working to make your experience even better!

Rated 5 out of 5 stars

Great service

Great service

18 April 2026
Unprompted review
ZAP-Hosting logo

Reply from ZAP-Hosting

Thank you for the great review, we're glad we could deliver for you!

Rated 5 out of 5 stars

I like this

I like this, bought this just to host my stuff

16 April 2026
Unprompted review
ZAP-Hosting logo

Reply from ZAP-Hosting

Thanks so much, it's great to have you as part of the ZAP community!

Rated 5 out of 5 stars

good service

14 April 2026
Unprompted review
ZAP-Hosting logo

Reply from ZAP-Hosting

Really appreciate you taking the time to leave this, thank you so much!

Rated 5 out of 5 stars

Zap hosting is awesome

Zap hosting is awesome , they has best of services, and support is nice.

15 April 2026
Unprompted review
ZAP-Hosting logo

Reply from ZAP-Hosting

Thank you for the great words, we'll keep working hard to keep it that way for you! It's great to know our team has been there when you needed them.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look