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zakkajoy.com Reviews 

54
•
TrustScore 4.5 out of 5

4.6

Stationery Store
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Review summary

Created with AI, based on recent reviews

Looking at 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally speedy shipping services and the adorable, carefully wrapped packages that arrive adorned with delightful, personal stickers. Consumers also love the wonderful product selection, consistently noting that the items arrive safely, exactly as described, and completely match their expectations. Some reviewers were not happy with occasional issues, such as encountering missing pieces from orders, minor product defects upon opening, or design specifics that felt disappointing. Despite these few specific flaws mentioned by a handful of buyers, shoppers remain extremely eager to return for the charming inventory and friendly staff support.

What people talk about most

Product

Customers consistently note positive experiences with product, expressing deep satisfaction with the unique... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently expressing great satisfaction with the... See more

Order

People report positive experiences with order, frequently highlighting fast shipping times and secure,... See more

Quality

Reviewers mention positive feedback about quality, expressing great delight with products that match their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I truly appreciated the fast delivery of my package it arrived faster then was expected and was packed so nicely. My son's thought it was from one of our family because of the adorable stickers on th... See more

Rated 5 out of 5 stars

I'm so glad I kept scrolling and found this place. First and foremost the inventory is AMAZING. I'm devastated I don't live anywhere nearby, but i'm sure my wallet will be thrilled. The cards are funn... See more

Rated 5 out of 5 stars

A company that can give a little personal touch in the transaction goes a long way in my book. Spending a little or a lot of money and still get the feeling that the order looks important enough to b... See more

Rated 5 out of 5 stars

Was able to find an energel/ studio ghibli pen for My Neighbor Totoro! It arrived quicker than expected due to the weather we've been having. Plus, it wad packaged extremely well to protect the pen as... See more

Company details

  1. Stationery Store
  2. also in
  3. Toy Store

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

54 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(54)

54 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Five stars 🌟 FANTASTIC

Receiving and opening my sticker decorated secure packaging to my new adorably wrapped fountain pen was such a joy! I REALLY LOVE the pen too! I will definitely be a returning customer and highly recommend ZAKKA JOY!!! 🤩

2 April 2026
Rated 1 out of 5 stars

My order was missing 7 items and I…

My order was missing 7 items and I tried to contact your company with zero response

30 March 2026
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Reply from zakkajoy.com

So sorry to hear you were anything less than thrilled with your order. I understand that if you missed the product description and only saw the images that it could have been confusing. We are working to make that more clear in the product listing in case anyone else doesn't see the description. Also, we did send you a response via email before you left this review. Please check your spam folder just in case. Of course, we are happy to offer you a full refund if you'd like. Just let us know! Thank you :)

Rated 5 out of 5 stars

I made two orders

I made two orders and they still combined shipping!!!! Crediting the savings to my account.

No one does that.

They DO THAT!

BEST ALL TIME CUSTOMER SERVICE.

I have 500000 views of my google reviews
I have more than 20000 eBay buys
I have spent so much on Amazon I may be paying for the couple's cosmetic procedures...just me.

No one has been so accommodating in nearly two decades of Internet buying than this seller.

BUY FROM THEM. EVERYTHING THEY SELL.

25 February 2026
Rated 5 out of 5 stars

Interesting and quirky inventory

Interesting and quirky inventory. Clean shopping experience with shipping estimate clearly provided. Prompt shipping. Items were thoughtfully and carefully packaged. Love this store!

24 February 2026

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