credit for having all four tools and for making them easy to find, which not everywhere manages. no credit at all for what happens once you set one. my monthly deposit cap disappeared twice this year... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Finally, a casino with genuinely fair bonus terms, no hidden catches.
Autoplay settings reset every time I left Live Blackjack. I turned it off, switched tabs, returned, and the old setting was gone again. The status gave no indication of what was supposed to happen nex... See more
The 24/7 live chat support is truly responsive, always there when needed.
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Not What I Expected
Honestly expected smoother experience, everything felt clunky and slow.
Pending Forever
Payout pending four days already, starting to regret joining.
not impressed
not impressed: the operator info was hidden under a footer link that did not open properly on mobile. Maybe it exists somewhere, but burying basic details makes the whole site feel evasive.
My withdrawal changed from pending to…
My withdrawal changed from pending to review without any message
the deposit history page shows the last…
the deposit history page shows the last 3 months and nothing before that, so when i wanted to work out what id put in since january i had to ask support, and they said they cannot provide statements.
It should have been simple
It should have been simple: the agent ended chat while I was still typing. No warning, no transcript button, no ticket number. I sat there staring at the little closed-chat message like a fool.
credit for having all four tools and…
credit for having all four tools and for making them easy to find, which not everywhere manages. no credit at all for what happens once you set one. my monthly deposit cap disappeared twice this year without an email either time. the session reminder has vanished after three separate app releases. and a break request confirmed as immediate did not begin for three days. so they exist and they do not hold, and only the second half of that matters
My bingo tablet lost sound halfway…
My bingo tablet lost sound halfway through the session. The screen still worked, but the staff said spare headphones were locked in the office until the manager came back.
the tax section gets its own dedicated…
the tax section gets its own dedicated page. which payout amounts trigger a W-2G, what gets withheld, when the form shows up in your account. i had one hit in February and the form was sitting there in March, correct figure, nothing to follow up on.
i tried the site late on Sunday
i tried the site late on Sunday, and login kept looping back to the same page. the problem made a simple session feel needlessly frustrating
Big Bass Bonanza kept freezing on an…
Big Bass Bonanza kept freezing on an old Huawei whenever the feature triggered
Age of the Gods froze twice.
I know it was the weekend
I know it was the weekend, but the status did not move for five days. The only reply I received was “please wait”
Signed up in April thinking it would be…
Signed up in April thinking it would be simple. It is not. Bonus terms across four pages, a payout that needed documents nobody mentioned, and a support chat that answers a different question to the one you asked. Still playing, less of it though
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
