Zacoi Reviews 27

Do not buy! Items are cheaply made. One item came with such cheap overall buckles that they broke immediately. The other jumper I purchased was so ridiculous because the crotch was down to my knees. When I tried to do a return, I got the same story as everyone else. You have to pay for shipping and they are going to inspect the things. I’m going to send back. Likely lost money on this one.

SCAM. FALSE ADVERTISEMENT. PRODUCT NOTHING NOTHING NOTHING LIKE PICTURES SHOWN. NO CUSTOMER SERVICE, NO REALISTIC RETURN POLICY. VERY UNHAPPY

The size chart isn’t accurate (I measured the clothing items). When I asked for a refund/return, they told me that I would have to pay for insured shipping. Then they would inspect my items before returning my money (not the cost of shipping though). Super rude and suspicious behavior. Waste of money. Another Chinese company that fails to deliver quality goods and service.

Lovely jumpsuits. Good customer service. Nice prints. Arrived fast. Looked really nice on. Very pleased. :)

Abseloutely horrible experience. The items arrived late and when they then arrived, the quality was NOTHING like the pictures... the pictures showed canvas material, what showed up was like a swim suit? It was seethrough also... i asked for a refund and they refused to... 400DKK down the drain right there... I hope they never sell another item again

Utter garbage quality and misleading product pages. Several items arrived stinking of cigarette smoke. They were not forthcoming regarding a return

More importantly, I believe they are responsible for a recent fraud against the debit card I used to pay, given that they have been the only unusual transaction I've made in the last few months and I only really use my card in a couple of pretty trustworthy locations

Looks nothing like in the pictures, the fabric is cheap as, badly swen, awful product at premium pricing

This material is no better than a cheap Halloween costume. It's 70% polester when it's branded at a cotton blend. When asked for a refund like their website promised money back guarantee. They said they would not refund until I send back they but I'd have to pay insurance and i woulnt get a refund if they didnt receive the product not damaged even if it was the post office fault

Scam. Took my money, no confirmation email for product or reply from contact.

Awful experience. The jumpsuit looks NOTHING like the picture (wrong colors and material) and when you try to return it they say that they don’t pay for shipping. There’s not even a process to return it, you send an email, they take 2 weeks to answer with broken English saying that the colors are different because of lighting and there’s nothing they can do about it. How about takig better pictures? It looks absolutely horrendous in person, don’t waste your money.

I ordered one of the jumpsuit they have and it came totally different than expected. I sent an email to the company straight away and they said: “we confirm that the product you received is correct”, but it’s completely different than the picture on their website.

The quality of the jumpsuit is very good, the picture is clear, the material is very soft, I like it very much

I never got my clothes. They Said I had written wrong adress so They sent it to another country. They wanted me to pay an extra fee and order the clothes one more time. Will never order from them again. I lost all the money.

Not at all or anywhere near described do not spend your money! Wrong material wrong shape horrible sizing
Bad bad bad worst experience ever and if you want to return you pay and then hope to get a refund which is not given based of other customers reviews so they get your hard earned dollars. It's time to stop these cheats with no respect!

I was excited when I found this site. Facebook comments were positive and they had so many lovely jumpsuit patterns that I was evening willing to pay a little more for them because of how well made they looked.

Well, might have well have gotten them off Wish.Com... stretchy, shiny, lycra-like fabric, the same thing all cheap online clothing seems to be made from these days. Colours were completely off and the pattern horribly blocky. One was ok, but lost about £40 on two others.

Ultimately, customer service and return process is a farce, would cost something like £70 to return the two items. No mention of a partial refund.

I ordered a medium and I'm 5'2 it was to short as well as awful 😖 quality. It didn't look like the pictures and felt like plastic bags. When I tried to return it because the items weren't even finished. I was told to send it to China at my cost of 30$ that's BS. DON'T BUY FROM THEM!!!!

Fake website- never got the order but says delivered. Do not buy!! Asked for refund and they did not refund. Waste of money and time.

Ordered a jumpsuit from their Intsagram advert and what they sent was terrible! Shiny polyester clownsuit instead of the cotton item shown on website. When attempting to return, they required it to be sent to China, not their CA distribution center, at a cost of over $50 - more than the item. They admitted that their website did not 'update' with their new product - but wouldn't refund. DO NOT BUY FROM THEM!!!!

Very expensive but quality of product was a joke! Awful quality and synthetic rubbish with very bad print on the fabric which was even pixelated! Customer service to return was a joke

Absolutely awful. Ordered some overalls and the quality was just horrendous! It felt like it was made out of plastic! To be able to return the item you need ti get in touch with “customer support” who then give you the address who to send it to. The conditions are: the item must be in top condition and its original packaging (as if I’d ever wear that monstrosity). But, oh, you also need to pay for shipping it to China AND get an insurance on your package as if it arrives damaged during shipping they won’t refund you. So £10 shipping there £10 shipping back + insurance and that’s if they refund me. I’m sure you can think of a better way of spending almost £70.