Z4Keys Reviews 576

TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Considering 252 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the quick and efficient service, with some noting that their accounts were updated rapidly after purchase. People often find the products to be reliable and working as expected, leading to intentions of renewing subscriptions and making future purchases. Reviewers also highlight the helpfulness and responsiveness of customer support, with some describing it as excellent and transparent. However, some customers also noted significant dissatisfaction with the service and product longevity, with subscriptions often stopping prematurely. Many people experienced a lack of response from customer service, particularly when issues arose, leading to frustration and a feeling of being ignored. There are also concerns about the company continuing to advertise products that appear to be non-functional for some users.

What people talk about most

Service

Users describe ambiguous interactions with service, with many reporting significant issues such as paid... See more

Subscription

Clients share ambiguous opinions on subscription services, with many experiencing issues where their premium... See more

Response time

Customers consistently note ambiguous experiences with response times, with many reporting no response to... See more

Customer service

Customers had ambiguous experiences with customer service, with many expressing significant dissatisfaction.... See more

Product

Consumers find product experiences to be ambiguous, with many reporting positive outcomes, such as products... See more

Reviews shaping this summary

Rated 3 out of 5 stars

This used to be a great site, but no longer sadly. I purchased 3 months of express VPN on 02/04, it stopped working on 14/04. Emailed on Tuesday 14/04 and got a response but it still did... See more

Company replied

Rated 4 out of 5 stars

Well i tried but unfortunately i did not read properly. I got yt but unfortunately i could not get my own yt account. So please read properly. But in full respect i did get a full refund instantly.... See more

Rated 4 out of 5 stars

I would have given 5 * but had to wait a long time for the account to be upgraded. I hope the service remains intact for the duration and if so wouldn't hesitate to renew

Rated 4 out of 5 stars

Had a few problems getting started up but with some help and assistance got my subscription up and going. Absolutely amazing, simply get in touch with the company and get support when required. I will... See more


Company details

  1. Computer Software Store
  2. e-Commerce Service
  3. Security Service

Written by the company

Every feedback we receive here is a step towards our commitment to continuous improvement. We celebrate the positive and learn from the constructive. Your voice aids potential customers in making informed decisions and helps us tailor our offerings to better suit your needs.


Contact info

3.4

Average

TrustScore 3.5 out of 5

576 reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 45% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service, I have several products from this company with zero problems. Highly recommend and good value for money. Many products to choose from all at a bargain price. Well done to all at Z4Keys.

2 October 2025
Rated 5 out of 5 stars

The best

This us an honest no scams company. I've had many dealings with them and each one was 5 star. They are very reasonably priced and reliable. I will continue to use them in the future.

1 September 2025
Rated 1 out of 5 stars

No support or contact, avoid

My Spotify and YouTube accounts have been closed, had no correspondence from Z4KEYS.

04/04/2026 - Now have Spotify back, but not the plan I purchased, but at least it's here. It took quite a long time to get this resolved however. I appreciate it had an impact on hundreds of accounts.

07/04 Still without YouTube, been over a week now. Every time I get in touch they say they are working on it. It shouldn't take this long.

12/04 - YouTube went off on 27 March, still waiting for it either to be reinstated or my money back. YouTube refund them the money on 27 March too. The way things have been id rather just have my money back. Going to give it two more days and then approach my credit card company.

17/04 Still no reply or contact from Z4KEYS. Safe to say I will never use them again. I have now deleted the original review.

29 August 2025
Unprompted review
Rated 3 out of 5 stars

Service has been hit and miss

Service has been hit and miss. Had to swap profiles due to errors. Messaged them over a week ago as nothing was working. Still nothing working. Asked for a partial refund.

19 August 2025
Unprompted review
Z4Keys logo

Reply from Z4Keys

Please contact us via WhatsApp So We Can Help You and figure the problem, attach your email so we can check it
We always respond in less than 24 hours, It can't happen we ignore someone or not responding in a week
https://wa.me/z4keys

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