Yves Rocher UK Reviews 3

TrustScore 3.5 out of 5

3.6

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Company details

  1. Cosmetics Store
  2. Beauty Product Supplier
  3. Beauty Supply Store

Information provided by various external sources

Online store of beauty care for face, body, fragrance and make-up. Botanical Beauty care that is powerful and that draws on the life of plants to make you look and feel beautiful.


Contact info

3.6

Average

TrustScore 3.5 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Good cosmetics

Good cosmetics, new perfume collection has a very cool flavor.
I use their products on a regular basis, thank you

14 November 2019
Unprompted review
Rated 1 out of 5 stars

Disappointment from customer service!

Well, I have made an online purchase on 11 th of February. I have ordered 3 bath and shower gels, shower oil, and there was a promotion to buy 2 more shower gels and receive the same 2 products for free. So I bough 2 cotton flower and mimosa shower gels and had to receive 2 more of this gels. Instead of that I have received 4 magnolia shower gels! I found that mistake when I have received a despatch summary confirmation so the list of products were different from what I chose. It was 13 th of February when I got this letter. So called to customer service in order to solve this problem right away as I don’t have time to do this stuff with returning it. But they calmed me that it is not a problem and I need to call them and confirm a mistake when I receive the parcel. So yesterday 19 th of February I got my parcel and as I expected i received 4 magnolia shower gels... I called them and the guy who assisted told me that as soon as will send them back they will return my money back or send me replacement.... so be aware of their online website if you don’t want to receive an unwanted products...won’t purchase anything from them again

20 February 2019
Unprompted review
Rated 4 out of 5 stars

Good

Good, but last time they forgot to send me three samples..

8 February 2019
Unprompted review

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