YuMOVE Reviews 

85,559
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 12,542 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably effective joint care supplements and reliable subscription services that ensure timely monthly deliveries without hassle. Many devoted pet owners frequently note incredible improvements in their animals' daily mobility, energy levels, and overall quality of life after starting these treatments. Some reviewers were not happy with certain new product formulations, noting that alternative flavors or bites caused pets to refuse eating them entirely. Furthermore, a few consumers experienced occasional delivery delays, missing items, or temporary product stock shortages that temporarily interrupted their regular monthly subscription schedules.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting significant improvements in their pets'... See more

Delivery service

Consumers find the delivery service to be consistently prompt and reliable. Reviewers frequently highlight... See more

Service

Clients share positive opinions on service, highlighting efficient and reliable experiences across the board.... See more

Quality

Customers consistently note positive experiences with quality, highlighting how effectively the products... See more

Order

Customers report widespread satisfaction regarding the ease of placing an order and the prompt delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing knowledgeable caring people. Very quick to respond in a compassionate manner. Fabulous product Yu Move Plus which has been unbelievable for my 13 year old border collie named Spot. It has... See more

Rated 5 out of 5 stars

We were advised to give our dog joint supplements by the vet due to arthritis, she rarely has a weakness in her back legs now. She loves taking them too and thinks they are a treat. We have them on... See more

Rated 5 out of 5 stars

Great subscription prices, which can be paused and cancelled easily. Good range of products. A helpful questionnaire to figure out which Yumove product is useful. Deliveries are always on time, and y... See more

Rated 5 out of 5 stars

Hi You Move, Your service is great and I like the ability to make a regular order at a discount. However you have changed the ingredients of Senior dog multi Vitamins and our west highland terrier -... See more



Company details

  1. Pet Store
  2. Pet Supply Store
  3. Vitamin and Supplements Store

Written by the company

The UK's No1 Veterinary Joint Supplement Brand. On a mission to help all dogs, cats and horses live an active life, for life.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

86K reviews

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Asks customers to review

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4.7

All reviews

(85,559)

12,064 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant firm to deal with and the…

Brilliant firm to deal with and the advisors are second to none had to cancel for one month due to over ordering and it actually took them 2 mns its to early to say how it’s working with my dog bear yet but i was with them a couple years ago my dog nitro could hardly walk and I gave him these and they gave him new leash of life so don’t be afraid to try takes about 6wks I think to see a difference but when they say cancel at any time their the first ever firm that say that and actualy mean it I’m well chuft😊

11 August 2026
Unprompted review
Rated 5 out of 5 stars

My almost 12 year old cocker spaniel…

My almost 12 year old cocker spaniel was starting to slow down I thought possibly her jogging days with me was coming to an end 🥺 … but it’s like she has a new lease of life she’s springing up into the furniture and her coat feels so soft too !

11 August 2026
Unprompted review
Rated 5 out of 5 stars

Subscription delivery lost in post

Delivery lost in post - so emailed to say there was a problem. Almost instant reply and apology (royal mail’s fault not theirs) and without a quibble a replacement order was despatched. Absolutely faultless customer service.

27 July 2026
Rated 5 out of 5 stars

Our dogs have the Joint Support Daily…

Our dogs have the Joint Support Daily Bites for Senior Dogs and sure they help their joints. Also thanks to Duncan at Yumove for sorting out my mistake of duplicated subscription so quickly. Great service.

11 August 2026
Unprompted review
Rated 4 out of 5 stars

Yes very good service

Yes very good service, product is good for my dog, its always regular and arrives when its supposed to ...thanku .

27 July 2026
YuMOVE logo

Reply from YuMOVE

Hi Rosemary, 

Thank you so much for your review! We're delighted to hear you've received very good service, that you're happy with the product for your dog, and that your deliveries are arriving regularly and on time. 

We really appreciate your kind feedback and continued support of YuMOVE.

Kind Regards, 
Jess
YuMOVE Customer Care Team

Rated 5 out of 5 stars

Thank you

Easy purchasing, fast response and postage and really good communication after a slight mistake with their postage which was rectified quickly. I’ve also noticed an actual improvement in my dog which I can only put down to this product. Thank you.

27 July 2026
Rated 5 out of 5 stars

Highly recommend ….

Really good customer service and advice on the products. I had a small elderly dog with anxiety issues, which had a detrimental effect on his digestive system. My vet recommended Nutrabio and, combined with Nutracalm, his loose stools and night restlessness were vastly improved. I highly recommend these products. Fast delivery too, when I’d almost run out and panicked!

27 July 2026

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