yugo.com Reviews 32

I would urge people to think twice before considering this company.

I do not believe they care about student safety. My bike was one of the many stolen from one of their accommodations (The Courtrooms, Bristol). Even when they were notified of these incidents they failed to notify other students of this safety issue.

I won a voucher with this company but it's been 4 months and they still haven't gotten it to me. Even if they've changed their name from 'The Student Housing Company' (look up their reviews for a laugh), they're still the same company who are happy to take your money and do nothing else

I stayed at Alvarium Yugo, Frankfurt, Germany till September 26. It is almost 3 months and they haven't given my deposit amounting to 2194 Euros back.

-Anubandha Anand
Apt 327, Alvarium Frankfurt

I was a long-term tenant at YUGO in Hamburg, Germany. Generally, my experience was good. After living there for 2 years, I did the check-out inspection of the apartment. The team complimented me for how clean the apartment was. There were some small stains on the walls and they asked me to pay 40€ to fix them. We agreed and we signed a contract stating 40€.

I left the apartment on the 23/09. Now, on the 26/10, more than a month later, they are notifying me that they will take 250€ INSTEAD of 40€ because as they report in their message:

"Due to the current difficult economic situation [...]costs for external service providers have increased significantly [...]We regret this very much, but we have to pass on additional costs to you"

This is absurd, a cost increase from 40€ to 250€ is unbelievable.

Also, one month after I left THEY STILL HAVE MY FULL DEPOSIT. Even though they have my deposit, they withdrew 40€ from my bank account, and they scheduled a debit of 210€ WITHOUT MY CONSENT.

I wouldn’t try booking any apartment inspections at this place. They send you confirmation emails that provide no address to attend, only a name of the place. No names or direct contact of the individual leading the inspection is available either. The ambiguity is horrible.

Upon arrival, nobody is at the receptionist desk despite it being 10AM. No one is answering the calls either. A flimsy sign on the side of the front desk that kindly redirects us to the location opposite Berkeley if unattended. Funnily enough, you can only access this building with a code or card. Pretty redundant.

Waste of time. Book inspections somewhere else.

I’ve been here since September and there are only two positives about living in this nightmare. Rooms are comfortable and spacious, nicely decorated and furnished but if you want to leave in a back brace bring your own mattress. A mattress topper doesn’t fix a thing. Another positive is the location as it’s central and near LJMU university buildings - along with a little Tesco. But other than that it’s dog s***.

Some staff are made up of student residents which means people are treated differently to others which obviously isn’t professional. They enter the flats unannounced, but not for necessary reasoning. and I have been told that other rooms have been entered when the tenant isn’t present without permission, to retrieve items for flatmates within the same flat. People pay for safety and privacy and this formed clique apparently means the rules are voided.

My degree requires placements and this means working 14 hour shifts +2 hours travel time, night shifts and shorts. Our breaks also don’t fit the same timetable as the majority of degrees do and work placements through summer. One thing I didn’t f****** expect is to be woken up at 7:30 every morning by scaffolders every day from the back end of March till present of me writing this review which is the day posted. Currently waiting to be woken up in the morning by s***** music on s**** JBL, my bed vibrating to the drills in the wall and hollering middle aged men. I genuinely haven’t opened my curtains since March as the builders will peer in and try talk to you, think I might start growing fangs.
I get maintenance needs to be done but this takes the mick. I chose private in hope that sleep would be easier to get instead of uni halls. We weren’t notified which with every single window of this building made of windows needing redone in a 5 month + job, I doubt was only decided this September. We’ve complained about a broken panel that has been banging since December and has only had 2 screws knocked into it by these builders and left in a worse condition than it started.

Don’t bother complaining as when I had people banging on my wall and music playing 7pm-7am Sunday-Monday, I was genuinely told to call the police by reception. Thanks darling.

Reviews are fake as everyone is bribed in Facebook messenger groups and emails to give good reviews to be rewarded with Easter eggs and money (which every skint student is going to take advantage of).
They are greedy b******* but every other company takes advantage of students so I guess they don’t want to feel left out x you’ll get a couple surprise payments after you book for things which is still unclear to me by the way x

For first year students circuit laundry is a SCAM. For a building this size there are 6 washing machines and 6 dryers. Non of which actually clean or dry. I’ve had stained sheets since September. You also have to take out a mortgage to afford the prices.

Bins are overran with rats but pets aren’t allowed on premises? But staff can bring their dogs to work, but I can’t keep a goldfish?

Flatmates had vodka stolen from the cleaners and when reported nothing was done.

Drugs are also sold on premises

Hope you aren’t claustrophobic either as your caravan sized shower will clog every 6 to 8 weeks, so make sure to bring drain unblocker x

Hope this helps.

We were so happy we helped choose this accommodation in Lincoln for our daughter.
The manager and her staff members could not have been any more helpful.
It's just like a home from home and my wife and I would not hesitate in recommending Yugo.
Thank you to you all 😁

Yugo Globeworks is a lovely place to stay. It has all the facilities a student wants, including a gym, cinema room, games room and a communal lounge to relax.

The rooms are a decent size but depends on the type of room. I stay in a studio room so it has a bathroom, desk, double bed, and a kitchen/dining area. The rent is at a reasonable price too.

The staff are very friendly, caring, and are all willing to help with any problems or queries you may have. James is the manager here. He is kind, caring, and puts alot of effort into helping all the students with the best of his ability.
Nikki and Debs are soo friendly, and kind hearted. They are always helping everyone out and are easily approachable.
They are so hardworking, caring, and very friendly. They are very supportive and always cheer me up.
Mani is the handy man here at Yugo Globeworks. He is very helpful and is a hardworker. He is always helping students with any maintenance problems that may occur in your rooms. He is very funny and always makes my day.
Gary and Martin are the night staff here. They are so supportive, caring, kind, and are always at hand all night. I always feel safe as there is always staff 24 hours a day.

Overall, I would recommend Yugo to all students that come here and study. It is the best place to stay and I cannot fault the accommodation.

The staff at the front desk are so polite and helpful. Couldn’t ask for better service. The manager is so sweet and always willing to help and have a laugh. The maintenance man is extremely skilled and quick when doing things that need to be done. The amazing service I have been given has persuaded me to book again next year. The staff create a very welcoming atmosphere and provide the beat service that I have experienced in the past 2 years by far.