Ysense Reviews 3,118

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 364 reviews, reviewers had a great experience with this company. Many customers find the platform enjoyable and easy to use, appreciating the clear explanations and diverse options for earning rewards through surveys, videos, and tasks. They highlight the flexibility and convenience of using their spare time productively, with some noting quick cash-out transactions and timely payments. The overall service is often described as positive, with many considering it an excellent site for earning extra income. However, some people were dissatisfied with the response time from support, receiving only automated replies or no response at all, especially when issues arose with tracking completed tasks or payments. A few other people also felt that the number of available surveys was insufficient or that they were frequently disqualified after spending considerable time on them, leading to frustration and wasted effort. Additionally, some users in specific regions reported issues with withdrawal options and currency changes, impacting their ability to access earnings.

What people talk about most

Payment

Customers consistently note ambiguous experiences with payment, with some reviewers reporting fast and... See more

Website

Users describe ambiguous interactions with the website, with some reviewers praising it as an excellent... See more

User experience

Clients share ambiguous opinions on user experience, with many reviewers expressing frustration over surveys... See more

Service

Consumers find service to be ambiguous, with many reviewers expressing satisfaction and reporting excellent... See more

Response time

People report negative experiences with response time, particularly regarding customer support. Many... See more

Reviews shaping this summary

Rated 4 out of 5 stars

To be honest, I was pretty good and I didn´t have to wait too much for the money to be on my account. The only thing I didn´t like, was the fact that this platform charge me a little fee for withdrawi... See more

Rated 4 out of 5 stars

I really enjoy participating in the surveys! 😊 They are quite engaging and fun. However, I would love to see more surveys with higher rewards rather than just a few cents. 💰 That's why I’m giving a... See more

Company replied

Rated 4 out of 5 stars

Just to earn money by survey, my first experience. I tried many and many surveys was exhausting and exciting at same time. At last, there are surveys closed before i did complete them, why?

Company replied

Rated 4 out of 5 stars

or years, I was a loyal and satisfied user of ySense. I had given them a 5-star review and completed hundreds of offers and surveys. But lately, things have gone downhill drastically – especiall... See more

Company replied


Company details


Contact info

4.0

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 85% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Good earning app for time passing

Good earning app, by means of survey and games but very slow earning, it has to complete 40 levels of a game, which is the difficult task to earn.

18 December 2024
Unprompted review
Ysense logo

Reply from Ysense

Thank you for your feedback — we completely understand how frustrating it can be to spend time answering questions only to find out you're not eligible, especially after sharing personal information. While eligibility is determined by the survey providers, we agree that your time is valuable. We’re always working with our partners to improve the experience and appreciate you sharing your concerns. If you ever have questions or run into specific issues, our support team is here to help!

Rated 4 out of 5 stars

Just to earn money by survey

Just to earn money by survey, my first experience. I tried many and many surveys was exhausting and exciting at same time. At last, there are surveys closed before i did complete them, why?

18 December 2025
Unprompted review
Ysense logo

Reply from Ysense

Thank you for your feedback — we completely understand how frustrating it can be to spend time answering questions only to find out you're not eligible, especially after sharing personal information. While eligibility is determined by the survey providers, we agree that your time is valuable. We’re always working with our partners to improve the experience and appreciate you sharing your concerns. If you ever have questions or run into specific issues, our support team is here to help!

Rated 5 out of 5 stars

Such a great feature and good comfort…

Such a great feature and good comfort to use and easier to access

18 December 2025
Unprompted review
Ysense logo

Reply from Ysense

Thank you for your feedback — we completely understand how frustrating it can be to spend time answering questions only to find out you're not eligible, especially after sharing personal information. While eligibility is determined by the survey providers, we agree that your time is valuable. We’re always working with our partners to improve the experience and appreciate you sharing your concerns. If you ever have questions or run into specific issues, our support team is here to help!

Rated 5 out of 5 stars

So far ysense has been the best survey…

So far ysense has been the best survey to me.

13 December 2025
Unprompted review
Ysense logo

Reply from Ysense

Thanks so much for the awesome review! We’re really happy to hear you had a great experience. It means a lot that you took the time to share your feedback. If you ever need anything or have any questions, just give us a shout. We’re always here to help!

Rated 5 out of 5 stars

good site

good company good pay outs. thank you.

10 December 2025
Unprompted review
Ysense logo

Reply from Ysense

Thanks so much for the awesome review! We’re really happy to hear you had a great experience. It means a lot that you took the time to share your feedback. If you ever need anything or have any questions, just give us a shout. We’re always here to help!

Rated 5 out of 5 stars

Ysense works well and payouts are being…

Ysense works well and payouts are being smooth. Happy with my experience so far.

10 December 2025
Unprompted review
Ysense logo

Reply from Ysense

Thanks so much for the awesome review! We’re really happy to hear you had a great experience. It means a lot that you took the time to share your feedback. If you ever need anything or have any questions, just give us a shout. We’re always here to help!

Rated 5 out of 5 stars

Reliable and easy-to-use platform

My experience with ySense has been positive. The platform is easy to use, reliable, and offers several opportunities to earn rewards. I like the transparency of the payments and the overall functionality. As an improvement, they could increase the number of surveys available in some countries and slightly improve the platform’s performance.

9 December 2025
Unprompted review
Ysense logo

Reply from Ysense

Thanks so much for the awesome review! We’re really happy to hear you had a great experience. It means a lot that you took the time to share your feedback. If you ever need anything or have any questions, just give us a shout. We’re always here to help!

Rated 5 out of 5 stars

Quick and reliable withdrawal with PayPal

29 November 2025
Unprompted review
Ysense logo

Reply from Ysense

Thanks so much for the awesome review! We’re really happy to hear you had a great experience. It means a lot that you took the time to share your feedback. If you ever need anything or have any questions, just give us a shout. We’re always here to help!

Rated 3 out of 5 stars

Takes a few days & it should be just a…

Takes a few days & it should be just a few hours if there's any waiting. $5 cash-out minimum too would be much better.

2 December 2025
Unprompted review
Ysense logo

Reply from Ysense

We’re truly sorry your experience didn’t go as expected — we know how frustrating that can be, and it’s never the experience we want anyone to have. Your feedback is important to us, and we’d really appreciate the chance to better understand what happened so we can help make it right. When you have a moment, please reach out to us through your activity ledger on the site — we’re here and ready to help.

Rated 4 out of 5 stars

Trusting ysense.

Trusting ysense.

4 December 2024
Unprompted review
Ysense logo

Reply from Ysense

Hi Roy,

Thanks for reaching out — we know how frustrating it can be to spend time on a survey and not see the credit appear right away. I’m here to walk you through how surveys work and how we can help if something seems off.

**Understanding How Surveys Work**
Not every survey will result in a successful completion. Survey providers often look for very specific groups — for example, someone in a certain age range or with recent travel history. If your answers don’t match their target audience, the survey may end early. This is called a disqualification, and in most cases, full credit isn’t awarded.

Some surveys are also set up with delayed crediting. If that’s the case, there’s typically a message at the start letting you know it can take up to 7 business days for the credit to appear.

If the survey was completed successfully, the final message on the screen should confirm that. If it confirmed disqualification or early exit, then unfortunately no credit would be applied for that attempt.

Let us know what you find after trying the steps above — we’re happy to help further if needed.

**Need Us to Take a Closer Look?**
If you believe credit is missing for a survey you fully completed, we’re happy to investigate! Please send us the following:


- The name of the survey (or description, if shown)
- The approximate date and time you took it
- A screenshot of the final completion/thank-you page, if available

The more details you provide, the faster we can work with the survey provider to review the attempt.

We know this process isn’t always perfect, but every attempt helps improve the system — and we truly appreciate your time and opinions. New survey opportunities are added regularly, so be sure to check your dashboard often!

Let us know if you’d like us to look into a specific survey — we’re happy to help.

Rated 1 out of 5 stars

Support team - unresponsive

The support team is incompetent and unresponsive (no reply for more than 7 days).

28 November 2025
Unprompted review
Ysense logo

Reply from Ysense

We’re really sorry to hear that your experience didn’t meet expectations. That’s never what we want for anyone. We truly value your feedback and would love the opportunity to learn more about what went wrong so we can make things right. Please go ahead and reach out through your activity ledger on our site.

Rated 5 out of 5 stars

I like it this gift

I like it this gift, its very easy for the change

2 December 2025
Unprompted review
Ysense logo

Reply from Ysense

Thank you so much for the review! We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!

Rated 5 out of 5 stars

Ysense is a very unique site where one…

Ysense is a very unique site where one can earn legitimately through surveys to support one's family. I recommend Ysense.

2 December 2025
Unprompted review
Ysense logo

Reply from Ysense

We’re really sorry to hear that your experience didn’t meet expectations. That’s never what we want for anyone. We truly value your feedback and would love the opportunity to learn more about what went wrong so we can make things right. Please go ahead and reach out through your activity ledger on our site.

Rated 5 out of 5 stars

Ysense.com--A wonderflul paying site.

Ysense is a wonderful paying site. Plenty of ways to earn. Payout us a breeze with payouts arriving within a few days. I highly recommend this site. I have already made over $669.

1 December 2025
Unprompted review
Ysense logo

Reply from Ysense

Thank you for your feedback. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!

Rated 5 out of 5 stars

GOOD SURVEYS WITH LOTS TO WIN!

30 November 2025
Unprompted review
Ysense logo

Reply from Ysense

Thank you for your feedback. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!

Rated 5 out of 5 stars

I love this app

I love this app

30 November 2025
Unprompted review
Ysense logo

Reply from Ysense

Thank you for your feedback. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!

Rated 5 out of 5 stars

Ysense is a reliable company

Ysense is a reliable company; it's almost a part-time job, they always pay me and value my answers.

29 November 2025
Unprompted review
Ysense logo

Reply from Ysense

Thank you for your feedback. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!

Rated 5 out of 5 stars

Reliable paying sites

Reliable paying sites

29 November 2025
Unprompted review
Ysense logo

Reply from Ysense

Thank you for your feedback. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!

Rated 5 out of 5 stars

Everything works fine.

29 November 2025
Unprompted review
Ysense logo

Reply from Ysense

Thank you for your feedback. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!

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