Vtuner Reviews 17

They are scammers and don't reply to e-mail.
Don't pay the 6 dollar fee... its a waste of money!

Vtuner is dead.

Vtuner is virtually a scam now given that you have to pay to get internet radio access and they do not answer requests for assistance. My Denon unit now defaults to a Spanish language station regardless of what I search for - I cannot access any BBC stations. Appalling that reputable equipment manufacturers have allowed access to be reliant on vtuner.

I paid €6 for the yearly subscription and got nothing for it, not even a reply to my multiple emails to their customer support. Total shambles!

You have to pay to even be able to use a basi function of your radio. Internet radio now costs 6$ per year through Vtuner. Shame on them!

Low fee for a year,been using it for 6 years free at least,good variety

The first thing the company could do is to answer emails or answer the telephone. I have a Pioneer VSX-823 that I use primarily to stream radio. I started losing stations but my e-mails and telephone calls went unanswered. Pioneer weren't any help because they don't use Vtuner on their home theatres any more. I was put through factory resets, etc. and was finally told to get lost or buy a new unit. Their website still lists Pioneer and other manufacturers who have discontinued Vtuner. Dead companies like Vtuner shouldn't advertise as if they are alive.

Find out today that i had to pay for vtuner on the denon avrx2200.
Rediculous.

It's complete rubbish..... You can't even sign up to use it...
Page asks for your MAC address..... You enter it... Hit CONFIRM......And it goes back to the previous page....
Tried again today and it put me on another page that said..... You need to allow cookies on your device (Laptop) ...... Checked settings.... Was already set as....All cookies allowed..... So that did'nt solve it anyway..... E-mailed Vtuner......NO REPLY.....
Vtuner need to make it much easier..... So people can sign up and pay the £5..... Because after 2 days of trying everything..... I've given up !

Sent 5 emails over a 6 week period to add a new unit to my paid subscription with no response or action taken. I even sent an email to their marketing unit in the US. No response. Do not subscribe or pay for this service going forward. It looks like they went out of business.

I paid 5 dollar for fee as a ''contribution'', nothing happen , i couldnt create account , no one response my email and i know 5 dollar is not a big amount but why?

vTuner does not respond to emails.
My Yamaha internet receiver stopped working in November. I paid the $ 4 for an additional year. No problem in itself but the service still does not work.
They took the money of cause. Since then I tried to contact but no response.

Sent several emails, never got a reply. does not work on my denon receiver. DON'T PAY BECAUSE YOU LOST YOUR MONEY

I just re/set up my hole rig after 1.5 years of not using it due to moving country and building new house blah blah ..NOW BEING HELD AS GUN POINT...for the VTUNER fee....Been buying Denon product since I was young spent £1000s....itl all go back in the box now ..gonna RASBERRY PIE 4 media stream and use a USB DAC...see John Dark..Dark Audio on YouTube for all the info FANTASTIC AND CHEAP

I bought an expensive new Marantz audio receiver and lost its internet radio feature less than a year after purchase because vTuner removed the Marantz feature and put it behind a PayWall. I am now being forced to pay a yearly subscription or to loose the feature, rendering part of my Marantz device useless. This is against UK consumer laws which state I should be able to enjoy my device and its features for 6 years after purchase. I have contacted the retailer and asked for a full refund and for the device to be sent back to Marantz.

RINK !!!
Login and password are removed to require you to reapply.
This is one of the reasons that Yahama no longer works with them.
The MAC number of your device is requested and after no reply from vTuner. RANK !!!!!!

Yamaha now wants to charge to use internet radio streaming on very expensive Surround sound devices. This is the incentive to replace all my Yamaha with another brand. Not that the Yamaha service has a poor reputation as well