YourNRG delivered my oil exactly on the day they said they would. The driver was friendly and happy to chat. The price was better than both Boiler Juice and Value Oils and unlike those 2 companies, Yo... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Needed some more central heating oil. Like always, I shop around for the best price. NRG offered a significantly better price than the competitors. Easy to order online with plenty of e-mails to keep... See more
Company replied
It was easy to order from NRG's website. I had been getting quotes for a while with the cost of heating oil having risen dramatically but then starting to fall back. They let me know when it was to be... See more
Company replied
Bought heating oil for the first time off NRG , it was best price I could find at the time, due to the climate at moment, was delivered sooner than expected & driver was very helpful & pleasant . It w... See more
Company replied
Company details
Written by the company
Your NRG provides top-quality heating oil and bulk fuels with an unbeatable service. Powering homes and businesses across 22 depots, we have a nationwide reach fuelled by local expertise.
Contact info
Baltic Street, TS25 1PW, Hartlepool, United Kingdom
- 01642 686000
- sales@yournrg.co.uk
- yournrg.co.uk
4.7
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 74% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to order
Easy to order, no issues with delivery despite our house being awkward to access and great follow up service.
16 July 2026
Reply from Your NRG
Hello, we are really pleased that you are happy with our service from start to finish. Thank you for leaving us a review.
I was at work but my wife delt with…
I was at work but my wife delt with the driver and we had 2 tanks filled
16 July 2026
Reply from Your NRG
Hello, we are really pleased that you are happy with our service from start to finish. Thank you for leaving us a review.
Oil arrived really quickly and the…
Oil arrived really quickly and the driver was polite helpful and professional
16 July 2026
Reply from Your NRG
Hello, we are pleased that you received your oil promptly and carefully. I will pass your regards onto to the driver that delivered to you. Thank you for choosing Your NRG and for taking your time to leave us a review.
Price was good
Price was good, customer service lovely and delivery was quick. Driver was brilliant, pleasant and friendly..
16 July 2026
Reply from Your NRG
Hello, we are happy to hear that your oil arrived efficiently at a price that you were happy with. Thank you for choosing Your NRG and for taking your time to leave us a review.
Reply from Your NRG
Hello, we are happy to hear that your oil arrived efficiently at a price that you were happy with. Thank you for choosing Your NRG and for taking your time to leave us a review.
allways good and friendly delivery
16 July 2026
Reply from Your NRG
Hello, thank you for your custom and feedback, we are pleased that you are happy with our service.
Oil nrg
Great price. Superb delivery, it was early morning and I was asleep. They came directly to the tank and did their delivery. I didn’t know until I woke and saw the post to say it had been done. 5x job well done!
16 July 2026
Reply from Your NRG
Hello, we are really pleased that you are happy with our service from start to finish. Thank you for leaving us a review.
Reply from Your NRG
Hello, we are really pleased that you are happy with our service from start to finish. Thank you for leaving us a review.
Reply from Your NRG
Hello, we are really pleased that you are happy with our service from start to finish. Thank you for leaving us a review.
Quick and efficient delivery
Quick and efficient delivery, friendly driver, reasonable price given the global situation
16 July 2026
Reply from Your NRG
Hello, we are really happy that you had an overall positive experience with Your NRG. Thank you for your five-star review!
Your driver delivered the oil in…
Your driver delivered the oil in correct quantity, at the promised time and left the tank secure.
What more could I expect?
Regards,John
P.S. the hose crushed one of my tomato plants. Well no one's perfect. The same day my grand daughter crushed two more, just to put it in perspective.
16 July 2026
Reply from Your NRG
Hello, we are really happy that you had an overall positive experience with Your NRG. Thank you for your five-star review!
Reply from Your NRG
Hello, we are really happy that you had an overall positive experience with Your NRG. Thank you for your five-star review!
Excellent
Friendly, reassuring, helpful advice given when ordering by ‘phone which is my preferred method. Excellent service. Thank you.
16 July 2026
Reply from Your NRG
Hello, thank you for your custom and feedback, we are pleased that you are happy with our service.
Reply from Your NRG
Hello, we are happy to hear that your oil arrived efficiently at a price that you were happy with. Thank you for choosing Your NRG and for taking your time to leave us a review.
I found the service to be quick and…
I found the service to be quick and efficient. My delivery arrived within days. On that basis I would recommend your company to anyone looking for a fast , price conscious service.
16 July 2026
Reply from Your NRG
Hello, thank you for your five-star review, we are pleased that you are happy with our service. It is great to hear that you would recommend us to others and buy from us again.
Reply from Your NRG
Hi, we are pleased that your oil was delivered with a smile by one of our friendly drivers. Thank you for your custom and feedback!
Cheapest price around
Cheapest price around, quick delivery and the person who deliverd the oil was very pleasant. I was kept up to date as to when I could expect my delivery
14 June 2026
Reply from Your NRG
Hello, we are happy to hear that your oil arrived efficiently at a price that you were happy with. Thank you for choosing Your NRG and for taking your time to leave us a review.
Efficient and good value
Efficient and good value. The odd time I've had to contact them about an order, they've always been friendly and helpful.
17 June 2026
Reply from Your NRG
Hello, we are happy to hear that your oil arrived efficiently at a price that you were happy with. Thank you for choosing Your NRG and for taking your time to leave us a review.
Reply from Your NRG
Hello, thank you for your five-star review, we are pleased that you are happy with our customer service.
Reply from Your NRG
Hello, we are happy to hear that your oil arrived efficiently at a price that you were happy with. Thank you for choosing Your NRG and for taking your time to leave us a review.
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