yournavi.com Reviews 147

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 79 reviews, most reviewers were somewhat happy with their experience overall. Customers generally find the user experience to be positive, noting that the service makes comparing cell phone deals much easier and is straightforward to use. Many appreciate that it explains everything well, making research quick and efficient, and provides helpful information on various carriers. However, some people were dissatisfied with the pricing and product suggestions. Several reviewers felt that the service only showed them the most expensive plans, or plans that were significantly higher than what they were currently paying, leading some to believe they found better deals elsewhere. There were also instances where the information provided was not accurate or did not meet specific user requirements.

What people talk about most

Price

Users describe ambiguous interactions with price. While some reviewers found good deals, such as getting a... See more

User experience

Reviewers express satisfaction with the user experience, highlighting its ease of use and helpfulness. Many... See more

Product

Customers had ambiguous experiences with product. Some customers are looking for new phones and plans, with... See more

Service

Consumers find service to be ambiguous. Some reviewers praise the fast service and attention received, with... See more

Subscription

People report ambiguous experiences with subscription plans. While some customers found plans that perfectly... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Helpful to know what I qualify for w/o me doing all the finding out on my own. But I also want to know if there is a better deal avail even thru a diff carrier. Therefore I didn't give the highest ra... See more

Company replied

Rated 4 out of 5 stars

Navi has made my life so much easier. I’m looking for a new phone/plan & Navi has everything I’m looking for right in front of me. I don’t have to call 5 different cell phone companies like I said it’... See more

Rated 4 out of 5 stars

I’m just trying to get an estimated price and cellphone for my son, he’s 16 and using a track phone…and, I believe he’s too old for a Track Phone

Company replied

Rated 4 out of 5 stars

It was easy to enter info but not accurate. With mint you can pay for a year and get unlimited data at $30 month rate. Thanks for info on other carriers but I think I am fine with Mint.


Company details

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Contact info

3.7

Average

TrustScore 3.5 out of 5

147 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 55% of negative reviews

Typically replies within 2 weeks

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Rated 4 out of 5 stars

Navi has made my life so much easier

Navi has made my life so much easier. I’m looking for a new phone/plan & Navi has everything I’m looking for right in front of me. I don’t have to call 5 different cell phone companies like I said it’s as easy as a push of a button. If you haven’t used Navi give it a try. I’m sure you will not be disappointed.

17 December 2025
Unprompted review
Rated 5 out of 5 stars

Navi seems transparent

Navi seems transparent, informative, helpful. I only wonder “what’s in it for Navi?” In other words how do they make their money?

15 December 2025
Unprompted review
Rated 3 out of 5 stars

What is the real price?

You have information about Verizon phone plans ,,

the way you presented it looks like it’s going to be a little over five dollars a month and you any v

But the transparent, very difficult to read small print,
,It says $90 per month for one line ,,,
I would be a new customer With an old Apple phone. Need some direction from you , As this information is incomplete.,

Thank you,
Patricia. Beals

17 October 2025
Unprompted review
Rated 3 out of 5 stars

Don’t Know

Don’t have enough information to write a review, yet.

7 October 2025
Unprompted review
yournavi.com logo

Reply from yournavi.com

Please come back when you do!

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