Yourfirstwig Reviews 200

TrustScore 3 out of 5

2.8

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Rated 4 out of 5 stars

I was disappointed to see that when I used my higher promo code WIG20 my free shipping was taken away even though I was supposed to get it because I bought 3 wigs. This almost caused me to abort and c... See more

Rated 1 out of 5 stars

Wigs I purchased are not the ones I received, there was not a lace front with any or headband. They are all black colored wigs of poor quality. The return of my wigs have been ignored

Rated 1 out of 5 stars

Charged me $30 handling fee to cancel which absolutely ridiculous. Not sure why it takes 2 weeks to process order. Nice customer service but wish they put the same energy into running a smoother busin... See more

Rated 4 out of 5 stars

I was able to select some of my favorite styles and colors (without having lace or glue)👍🏼!!! Once I receive my Order and my Wigs look like your advertisement, maybe I can Rate company as 100%. "... See more

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2.8

Average

TrustScore 3 out of 5

200 reviews

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Rated 1 out of 5 stars

Below expectations

Wigs I purchased are not the ones I received, there was not a lace front with any or headband. They are all black colored wigs of poor quality. The return of my wigs have been ignored

21 September 2024
Unprompted review
Rated 1 out of 5 stars

No response to emails and no phone number

The wigs I got were so ugly the color looked so fake and shiny and nothing like the pictures and videos on their website.
I have been trying to contact them to return the ugly wigs for over a week with no response to my emails and no phone number to call.
I definitely got scammed. Don't buy from them.

20 July 2024
Unprompted review
Rated 1 out of 5 stars

Charged me $30 handling fee to cancel…

Charged me $30 handling fee to cancel which absolutely ridiculous. Not sure why it takes 2 weeks to process order. Nice customer service but wish they put the same energy into running a smoother business. Will never be ordering from them again.

3 July 2024
Unprompted review
Rated 1 out of 5 stars

Highly Dissapointed

The statement, 'You get what you pay for' is a complete LIE. I saw 2 100% human hair wigs, purchased them, and got something completely different. They both were shedding inside the bag. I purchased a curly one, but there were NO curls when I got it. It's not worth the hassle to send them back and wait forever for a refund so I'll just take the loss but I WILL NOT order from this site again.

27 June 2024
Unprompted review
Rated 1 out of 5 stars

Learn from my mistake!!!!!

The wigs are awful!!!!! First it takes forever for the items to be delivered. One they are delivered you discover that the items are nothing like advertised. The hair is advertised as 100% human hair but what you receive is undescribable. The wig looks like someone balled up hair and stuck it on top, there is no part to be seen at all as shown in the picture. The worst part of the experience is that when you try to return the item based off of their 100% guarantee satisfaction you are discourage from doing that because you are responsible for all of these shipping costs to mail it back and they tell you how expensive it is to mail something international. This is not 100% satisfaction guaranteed this is a conditional guarantee.

15 June 2024
Unprompted review
Rated 1 out of 5 stars

The wig was a big disappointment but…

The wig on the site was beautiful but the one I got was horrible
It looked like my granny's old wig
It was heavy and no lace also the part in the middle was Terrible.
I couldn't believe what I got was what they thought looked like the one I ordered.the inside of one of them wasn't even sewn good and was falling apart. This is sad because they wanted me to ship back to China at my own expense( which I didn't know that it came from China then I wouldn't of ordered it). They would not credit back my money only offered $10 then after my complaint they refunded $15. Ridiculous since it wasn't my fault the wigs was trash! L waited a long time for it to arrive then got a hot mess of 3 wigs! Very very very disappointed with everything
Wish I could upload pics do people can see I am not joking. Beware!!!

14 June 2024
Unprompted review
Rated 1 out of 5 stars

These wigs are horrific

These wigs are horrific. I bought 5 of them. They are not the quality advertised. The gray hair is blue the part is thick and hard and obvious. The hair is so light it feels like plastic. They came from overseas so it’s No way to return them, which they informed me I’m responsible to pay shipping overseas. The company discouraged me from sending them back saying it’s near impossible and offered me a meager $10.00 refund. I will never order from this company again. They are showing False advertising on their site because the wigs I received were laughable and clownish. The quality would be in the Halloween store.

1 June 2024
Unprompted review
Rated 1 out of 5 stars

What a fraudulent company

What a fraudulent company. I bought two wigs, and one of which was for my wedding day. The wigs that were sent to my home were nothing like what I ordered at all. I sent them pictures of it and alll they offered me was a $10 refund! They are a fraudulent company and should be shut down.

14 May 2024
Unprompted review
Rated 1 out of 5 stars

The wigs are cheap

The wigs are cheap, the smell is awful, smells fishy! The wig LOOKS NOTHING like the advertisement on their website! The reviews on their site that's all 5's Can't be by real customers if the wig they received looked and smelled like the one I received!

24 May 2024
Unprompted review
Rated 1 out of 5 stars

Do Not Waste Your Money!!!!!

Absolutely horrendous!!! The wigs are very cheap and tacky looking. The website is a scam and the pictures are false advertisement. What you see is not what you get!!! If you want to return the wigs they want you to pay enormous shipping charges back to China BUT the return address is in California. If I could give them a "0" review, I would.

20 May 2024
Unprompted review
Rated 5 out of 5 stars

Exciting …

I found my experience to be exciting and I enjoyed selecting the different styles and colors.

22 May 2024
Unprompted review

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