You Know Who's Reviews 

3,648
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 318 reviews, reviewers had a great experience with this company. Customers consistently praise the excellent quality of the products, often finding great value for money. Many people appreciate the fantastic prices, noting that items are frequently available at a fraction of their original cost. Reviewers frequently highlight the ease of ordering and the overall positive experience with the products received. However, some customers also noted issues with delivery services, particularly citing long wait times and problems with specific couriers like Yodel. A few people experienced problems with their orders, including missing items, receiving incorrect products or sizes, or items not being available after purchase. Additionally, a small number of reviewers were dissatisfied with the quality of certain products, describing them as poor or not matching expectations.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers finding excellent items at a fraction of the... See more

Delivery service

People report ambiguous experiences with delivery service, with some customers praising quick delivery times... See more

Quality

Users describe positive interactions with quality, with many reviewers praising the excellent quality of... See more

Order

Consumers find order experiences to be ambiguous, with some expressing satisfaction and a willingness to... See more

Price

Customers had positive experiences with price, often finding quality goods and branded items at fantastic or... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Happy with first order , however can’t review second order as have not received yet . The reason for delay is warehouse move , but after my order which I was informed would be delayed , I was sent... See more

Company replied

Rated 4 out of 5 stars

Excellent prices.Delivery took a long time. Some items returned, refund given very quickly. Will buy from here again but could I suggest that the composition of the garments are given. I cannot wear... See more

Company replied

Rated 4 out of 5 stars

Some excellent items for a fraction of the original price. Satisfied with all of my items and the order has always been correct. Usually postage is super speedy but my last parcel there was a longer w... See more

Company replied

Rated 4 out of 5 stars

I'm on my 4th order, on my 1st order I had something wrong, this was dealt with very quickly, I received a return label, sent the item back & was refunded swiftly. I will continue to use this company... See more

Company replied


Company details

  1. Women's Clothing Store
  2. Clothing Store

About You Know Who's

Written by the company

High street brands for less.

You Know Who`s offers branded products, such as clothes and homeware, for discounted prices. Clothes ranges from ladieswear, menswear, kids clothes, school wear and so on.

Products are available both online and in a physical You Know Who`s shops across United Kingdom.


Contact info

4.2

Great

TrustScore 4 out of 5

4K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 64% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(3,648)

306 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I bought several items from this…

I bought several items from this company.They were all of excellent quality.The order arrived quickly and there was good communication throughout.I was really pleased with everything

12 September 2025
Unprompted review
Rated 5 out of 5 stars

Great shopping experience

Ordered winter boots online for my granddaughter. Very good quality and arrived quickly. Great place to shop when they have what you are looking for. Have purchased several items from them and have not been disappointed. Definitely recommend them.

7 September 2025
Unprompted review
Rated 4 out of 5 stars

Microfibre duvet and other items

I have recently bought a microfibre duvet which is fantastic and two bouncy pillows, also fantastic and really good quality.
The girls ex M&S grey tights seemed to lose their elastic straight away but I’m hoping the size down will be ok.
The craft foam sheets look great.
The navy cardigan (Papaya) is a lovely colour but very small fit and poor quality so I would not recommend.

13 September 2025
Unprompted review
Rated 3 out of 5 stars

Garments labelled wrong size ?

I have now ordered twice from them. First order was shorts which I kept, both were the same size even though they were labelled two different sizes. 2nd order jeans which had wrong size label in. I believe they are selling seconds or rejects. You can't return sale items. They must know clothes have wrong size labels in them. You need to be careful.

6 September 2025
Unprompted review
Rated 5 out of 5 stars

How things fit !!

I brought wide leg jeans in dark grey ,the fit is really good ,true to size and a good length, also brought a black cardigan it fits nicely except for the cuffs ,they are tight and there's no give in the cuffs

5 September 2025
Unprompted review
Rated 5 out of 5 stars

Polo shirts

The quality of the polo shirts I have purchased are of excellent quality, I had a problem with the sizes sent, but the team sorting out my problems were so good, they replied very quickly and rectified the problem with efficiency and also very quickly, very impressed with there customer service, will definitely use them again and recommend to others

8 September 2025
Unprompted review

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