YouCaring Reviews 235

TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

It was a very frustrating process just to create an account! I put DETAILED notes for my online medical visit. I paid $45 for the visit. I than received a response for a condition I did NOT have & ba... See more

Rated 5 out of 5 stars

YouCaring made our fund raiser possible. When our friend and teacher, the "gentle giant" of the flute world became seriously ill, we wanted to give back in a meaningful way. YouCaring was EZ... See more

Rated 2 out of 5 stars

YouCaring did not explain you had to reach a limit so the fund was available through searching so MANY friends and acquaintances did not believe my fund raiser was real. I am a middle age women who wa... See more

Company replied

Rated 2 out of 5 stars

It could be a lot better. Website is designed in such a way that it is not compatible with most browsers. Donors frequently complained to me about website loading issues and inability to create accoun... See more

Company details

  1. Charity
  2. Association or Organization
  3. Non-Profit Organization

Information provided by various external sources

YouCaring is a free online fundraising platform that pioneered Compassionate Crowdfunding™—empowering people worldwide to rally support for personal and charitable causes without the fundraising fees associated with other sites. To date, the YouCaring community is 8 million strong and has raised more than $900 million for humanitarian causes.


Contact info

3.2

Average

TrustScore 3 out of 5

235 reviews

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Rated 1 out of 5 stars

It was a very frustrating process just…

It was a very frustrating process just to create an account!
I put DETAILED notes for my online medical visit. I paid $45 for the visit. I than received a response for a condition I did NOT have & basically sent a genetic response with how to treat with self care only even though the wrong diagnosis would have required a prescription to correct. I spent so much time on this and it wasn’t resolved. Of course my credit card was charged immediately stating not eligible for a refund!!! Very in professional and aI question if there was even a certified medical individual that was involved. It was misdiagnosed and my detailed notes were not looked at. WOW!!!

10 December 2020
Unprompted review
Rated 1 out of 5 stars

I tried to donate to a campaign

I tried to donate to a campaign all day. Kept recieving the same message. Campaign isn't open...
The fund went from 18k to 40k. How can the campaign be receiving donations and not yet be open?
Customer service were completely useless!

18 June 2020
Unprompted review
YouCaring logo

Reply from YouCaring

Hi there,

It looks like this campaign is no longer live on GoFundMe. If you have any specific questions about the campaign, I’d be happy to pass a message to the campaign organizer so they can reply to you directly. Just reply here with the message you’d like to send, and I’ll forward it along.

Thank you,

Rated 1 out of 5 stars

DO NOT USE GOFUNDME - THEY WILL WIPE OUT YOUR ACCOUNT

YouCaring was great until the morons at GoFundMe wiped out my whole account and wants me to start over. This is what I sent them:
-----------------------------------
WHERE IS MY YOUCARING FUNDRAISER!!!! HOW DO I LOG IN NOW?
What the WHAT?!?! We have to write everything all over. Couldn't you just ported the YouCaring accounts over? I don't believe this. What a bunch of untalented jerks! I'll give you a rating alright. Just to let people know you will wipe everything out because you are not savvy enough to keep the original information.

1 August 2018
Unprompted review
Rated 1 out of 5 stars

Great until they sold themselves to GoFundMe

I loved YouCaring. No extra fees. Good experience until they sold themselves to GoFundMe. I signed up for YouCaring deliberately to avoid GoFundMe and now being forced to use them for the end of my campaign. Really dodgy business practices. GoFundMe sucking up the competition.

26 July 2018
Unprompted review
Rated 5 out of 5 stars

Because of the ability to reach out to…

Because of the ability to reach out to others through this fundraising account, I have been able to raise much needed funds for surgery that is not offered or covered in the USA. Thank you so much to everyone who has helped me work toward reaching our goal.

11 July 2018
Unprompted review
Rated 4 out of 5 stars

Today 12/5/2018 now11:02pm TOPALA KENNEDY LAVINIA asked YouCaring&GoFundme Help money URGENTLY for my family USAF NAVY TEXAS in need

Today 12/5/2018 now11:02pm Hi I am TOPALA KENNEDY LAVINIA BELGIUM 4770 MIRFELD BULLINGER STRASSE 12 Phone 0032496407785 or 003280445177
and I was asking YouCaring&goFundme for help money 3500euro to be send to my ATM CARD DE94 1001 0010 0450 7071 29 for TOPALA LAVINIA from POSTBANK or Paypal in YouCaring Please YouCaring I create Paypal account for you but I need your email to know the donotars Please contact GoFundme for me because I couldn´t get in touch with them from here BELGIUM and tell them to help me with this money URGENTLY because YouCaring you are doing this Fundraise only in USA &Canada but GoFundme is also in BELGIUM for me I couldn´t reach them other way only by Customer Support with Automatic Reply I hope you will see me here today 12/5/2018 now11:13pm ontime Please contact me as soon as you read me here Help money for my family USAF NAVY TEXAS in DAMASCUS SYRIA and in ACCRA GHANA

12 May 2018
Unprompted review
Rated 5 out of 5 stars

Much better experience that w…

Much better experience than w gofundme.com. No hidden fees. Funds were raised within 24 hours! I’ll use it again if the need arises❤️
I had a fundraiser for a disabled foster pup who needed money for medical expenses. He got what he needed FAST!

9 May 2018
Unprompted review
Rated 2 out of 5 stars

It could be a lot better

It could be a lot better. Website is designed in such a way that it is not compatible with most browsers. Donors frequently complained to me about website loading issues and inability to create account. Most donations came from personal gifts due to donors unable to access website, especially on mobile devices. Fix the website issue instead of help desk telling people to use different browsers.

25 April 2018
Unprompted review
Rated 1 out of 5 stars

A useless website

A useless website. Unless you're white you don't get any kind of donations. You only get donations if you live in "White" dominated countries.

11 April 2018
Unprompted review
Rated 5 out of 5 stars

Our organization loves youcaring

Our organization loves youcaring. It is easy to use, does what it needs to do and does it well, never complicated. Best of all, unlike other platforms, it does not charge us a fee to use which is important for charities. Thank you youcaring!

28 March 2018
Unprompted review
Rated 3 out of 5 stars

no results on our campaign

Nothing to do with youcaring but our youcaring campaign has received $0. We have added videos as the youcaring emails suggest and promoted on social media. If nothing changes when our non profit website is ready to launch we will delete the youcaring campaign.

28 March 2018
Unprompted review
Rated 5 out of 5 stars

This is my first experience with…

This is my first experience with setting up a fundraiser online. I am feeling very encouraged by the response that we have had so far. I pray blessings over each and every donor that is willing to help those in need.

21 March 2018
Unprompted review
Rated 5 out of 5 stars

Very easy to set up

Very easy to set up. Very easy to understand. Easy to deal with. Funds were made available and the process was very simple to understand. Set up the tip according to donor which made it simple for contributor to understand.

16 March 2018
Unprompted review
Rated 5 out of 5 stars

Exceptional Customer Service

I had difficulty creating the fundraiser. Online chat was helpful but suggested a phone appointment to address my issues. A date and time were scheduled.

With the ontime call, many issues were clarified. We spoke for 30 minutes.

Rare today to experience exceptional Customer Service.

13 March 2018
Unprompted review
Rated 5 out of 5 stars

Spectacular, amazing people who care about you!!

I just started a crowdfunding campaign on YouCaring, I am blown away so far with this platform!! Everything about them and their platform, ROCKS THE UNIVERSE!! I LOVE, LOVE, LOVE YouCaring!! They are amazing and they provide SPECTACULAR support to you!!

9 March 2018
Unprompted review
Rated 5 out of 5 stars

My daughter and I love YouCaring

My daughter and I have used YouCaring for years to raise funds for multiple non-profits. The site is easy to use and I LOVE that they don't take a cut from the donations like some other similar sites do. I highly recommend them!

7 March 2018
Unprompted review
Rated 5 out of 5 stars

PLEASED

I have never setup an online donation page prior to this. I could not be more pleased with the support that this generated. Youcaring is a great donation page and is easy to use. I had no issues setting up the account or receiving any funds. In addition, all funds were received much faster than I had anticipated. Thank you for creating this site.

2 March 2018
Unprompted review
Rated 5 out of 5 stars

I supplemented our Build It For ‘Bubz…

I supplemented our Build It For ‘Bubz campaign using YouCaring. We generated extra donations that helped us surpass our original goal of $15,000 by clearing $25,000! Sure was easy to manage and effective in making donating easy. I highly recommend them.

28 February 2018
Unprompted review

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