Yoto Reviews 41,551

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 18,378 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product as a kid-friendly and engaging device that offers a wide selection of cards and content for the entire family, often describing it as one of the best purchases made. People appreciate the screen-free entertainment, the ease of use for children, and the variety of stories, music, and podcasts available, with many noting its positive impact on daily routines and travel. Reviewers also consistently highlight the exceptional customer service, mentioning that the team is super fast, friendly, and helpful in resolving any issues. However, some customers also noted issues with delivery, experiencing delays, lack of tracking information, or products not arriving as expected. A few other people felt that the app could be improved, citing difficulties with updating settings and a confusing credit system, while some were concerned about the product's constant Wi-Fi connection.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many customers expressing that their children are... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many reviewers praising quick delivery, fast... See more

User experience

Reviewers mention positive feedback about user experience, highlighting the ease of use for both parents and... See more

Order

People report ambiguous experiences with order, with many finding the ordering process easy and receiving... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting excellent, amazing, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Compared to similar products, it feels like the most kid-friendly one! The little one enjoys the display and being able to easily switch between songs/chapters. As a parent I like the app a lot, al... See more

Company replied

Rated 4 out of 5 stars

I enjoy the ability for my child to be able to use the player on their own for stories and for the radio. I also like that myself and my partner can share a family account so if we don't have the phys... See more

Company replied

Rated 5 out of 5 stars

We've only had the player a week but are obsessed. It's nice to not have to handover a phone for audio entertainment but he can manage the device himself and it's not always on headphones. He's also l... See more

Rated 5 out of 5 stars

Such a great invention (or re-invention of the beloved cassette player!). We have both regular and mini versions of Yoto players and both are very much loved and are in daily use! Also - a special sh... See more


Company details

  1. Electronics Company
  2. Electronics Manufacturer
  3. Toy Manufacturer

About Yoto

Written by the company

Yoto is an interactive audio platform for kids. We make carefully connected audio players that kids control without using a screen. And we have a catalogue of audio that inspires creative play and learning.

Yoto est une plateforme audio interactive pourles enfants. Nous fabriquons des lecteurs audios, intelligemment connectés, que les enfants contrôlent sans utiliser d’écran. Notre audiothèque est là pour inspirer le jeu créatif et l’apprentissage. Yoto Player Yoto Mini Reviewed.com independently rated Yoto Player the 'Best Overall' kids' audio player of 2022. They also picked Yoto Mini as the winner of 'Best Value' kids' audio player. Read Reviewed.com's recommendations here: Visit Reviewed.com

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

42K reviews

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Rated 5 out of 5 stars

A great product for a 9 yo

A great product for a 9 yo. No screen just interesting, engaging stories! The audio books are of great quality and the Yoto daily is fun to listen to. Highly recommended!

18 May 2026
Rated 5 out of 5 stars

Great product

Daughter loves her yoto player. Slightly expensive but the unit is good quality and she certainly gets a lot of usage out of it.

3 December 2025
Rated 4 out of 5 stars

Fine

Delivery of Yoto cards took a little longer than expected (over a week) but good product.

10 March 2026
Yoto logo

Reply from Yoto

Hi P,

Thank you for taking the time to share your feedback with us, and we’re sorry that your order didn’t arrive as quickly as expected.

While we aim for a 3-5 day delivery window, occasional delays can extend this up to 10 days, and we’re sorry for any inconvenience this may have caused.

We completely understand that knowing the delivery timeframe upfront is important. We’re continuously looking into ways to improve our shipping and tracking options.

Thank you again for your feedback, and please feel free to reach out if there’s anything further we can do to help.

Kind regards,
Yoto Customer Happiness Team

Rated 5 out of 5 stars

We love our yoto

We love our yoto, the website has a great range of cards and products. Quick delivery from Australia to NZ.

20 May 2026
Rated 5 out of 5 stars

Great product

Great service & delivery. Great product. The Yoto cards are loved by my grandsons. Thank you so much.

21 May 2026
Rated 3 out of 5 stars

If we ever receive our order

If we ever receive our order; it is still in the mail as far as I can see, I'm sure my grandson will love it. I can't understand what is taking so long.

19 May 2026
Yoto logo

Reply from Yoto

Hi Amy,

Thank you for taking the time to share your feedback with us. We’re sorry that your order hasn’t arrived as quickly as expected.

Your parcel is on the way, and you can follow its progress using the tracking link we sent to you by email. While we aim for a 3–5 day delivery window, occasional delays can extend this up to 10 days, and we’re sorry for any inconvenience this may have caused.

We completely understand how important clear delivery expectations are, and we’re always working to improve our shipping and tracking options.

If there’s anything more we can help with, please don’t hesitate to reach out.

Kind regards,
Yoto Customer Happiness Team

Rated 5 out of 5 stars

We love the Yoto. Company easy to deal with

We love the Yoto both my boys aged 3 and almost 5 have one.
When one of our yotos was faulty they handled it quickly and easily after giving them the information they required and we were able to get a replacement not long after sending back the faulty one.
😊

20 May 2026
Rated 5 out of 5 stars

Kiddo loves Yoto

Kiddo loves Yoto! Asks for it every morning, and has quickly learned how to pause and play, and go back and forth. Is great for learning new words, looking forward to getting more in our library~

Our purchases have shipped quickly and arrived quickly too

16 May 2026
Rated 1 out of 5 stars

I never received my order

I never received my order. Tracking information was never updated.

20 May 2026
Yoto logo

Reply from Yoto

Hi Emily,

Thank you for taking the time to leave a review.

Your order was shipped using an untracked service. Delivery typically takes around 3–5 business days, but on rare occasions it can take up to 10 business days. Since this service doesn’t provide tracking, we’re not able to check its exact location, but it should be making its way to you.

Please keep an eye on your mailbox and any usual safe-place delivery spots. If the parcel hasn’t arrived after 10 business days from the shipping date May 20, please reach out to us, we’ll be happy to make this right.

If there’s anything else you need in the meantime, we’re here to help.

Kind regards,
Yoto Customer Happiness Team

Rated 5 out of 5 stars

We love everything brainbots

We love everything brainbots! The content of each card is great for a wide range of ages and it keeps their attention.
The shipping is fast and I love the simple packaging that doesn't come with a lot of extra useless plastic.
I try to buy the card packs when I can. They are a super great investment.

17 May 2026
Rated 5 out of 5 stars

Yoto for 2-year old birthday

Got the Yoto for daughters 2nd birthday. She has become more inclined to want to use her Yoto player more so than being distracted by a screen. It has been a great addition. Delivery came right in time for her birthday.

19 May 2026

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