Yorkshire Dental Suite Reviews 

I’m extremely disappointed with the communication from Yorkshire Dental Suite.

After finding out that my dentist, Dr Phil, is leaving the practice, I decided not to proceed with the remainder of my treatment. There is currently £2,600 sitting on my account, which I have requested to be refunded as the treatment plan can no longer go ahead with the clinician it was originally agreed with.

Since then I have called multiple times and sent several emails, yet I have still not received a proper response about my refund. Each time I call, I’m told someone will call me back, but that never happens.

Between myself and my partner we have spent over £10,000 with the practice, so the lack of communication and urgency around this situation is really disappointing. Patients should not have to chase repeatedly just to receive a response about money that is sitting on their account.

Dr Phil himself has been excellent and I have no complaints about the treatment from him. However, the way this situation has been handled by the clinic has been very frustrating.

At this stage, I would simply like clear communication on when my £2,600 refund will be processed.

The team at YDS have been fantastic. From the receptionsts to the dental team, they were all very friendly & professional. Gabi (Dentist) listened to all my requirements & took the time to explain the procedure. The final results are amazing & I now have the smile I always wanted.

All staff are really friendly. So happy with my treatment.

Manchester YDS would highly recommend.

From my first visit I was made to feel welcome by the girls on reception, both very professional and friendly. Everything explained during my invisalign, tooth whitening and composite bonding journey. Dr Shaan you are an amazing dentist I cant thank you enough for making my smile complete

Absolutely disgusting and false information AGAIN!!! 16/03/26 Why have you asked for me to contact you when you have sent me an email saying !!!!!
Dear Mr Harris,
Thank you for your email.
We are sorry to hear that you remain dissatisfied. Your complaint has been reviewed internally and escalated to senior management in line with our complaints procedure.
After careful consideration, we would like to clarify that we will not be offering a full refund. Our final position remains the same.

If you remain dissatisfied following this final response, you have the right to escalate your complaint to the independent service that handles complaints about private dental care:!!!!!

STAY AWAY AT ALL COSTS -
Following my previous reviews i feel i just need to keep everyone posted and updated on the ongoing sager with YDS. My bottom teeth are now deteriorating from the damage caused by the shoddy workmanship given to me. For a company that professes to be the best in the business they have the aftercare that can only be described as that of a back street pizza shop..
Whilst the 2 owners are flying around in their fancy cars and private jets I' am at home in pain and feeling ridiculed with my appearance to the point i do not want to go out of the house.
Sometimes companies that show all these fantastic reviews are only there because people are incentivised be it the consumer or staff to make a 5 star review.
I have tried and tried to resolve this matter which has now resulting in me having more expense in taking legal action.
I' am keeping everybody updated because of shear anger that is harbouring inside me. It's almost like dealing with robots. After all this time i have only been offered an appointment which then got cancelled due to it been booked in with totally a wrong clinician that could not see to my problems!!
I always thought British Gas was the worse ever customer service but these guys take the biscuit.
I would urge anyone wanting to have any work done by this company not to be fooled by the 5 star reviews.
Instead take a look at the many 1 star reviews that are both on google and this platform.

The girls are reception was really kind, I was really nervous but everyone made me feel comfortable. It was also alot cheaper then I had planned.

I had a gap filled in at the front of my teeth
I was a little nervous, but everything was explained to me as we went along.
The procedure was quite quick as well
Really excellent service
I can now confidently ☺

Great team and good results.
Just completed my composite bonding and looks great.

Great teeth. Very happy

My temporary implants had broken and inwas in discomfort. I communicated with the front desk staff and was attended to with courtesy and professionalism. Thank you Dr Nigel and team.

My appointment was scheduled at 2pm . I went upstairs to the consultation room where I had my 6 inplants put into my gums. I had to have a tooth removed but that did not hurt me because I had a strong local anaesthetic into my gums. The dentist and the nurse worked alongside each other . There was some good music on in the room which made me relax more . I even tapped my fingers to the music ha ha . When the doctor had finished he explained that I will have to go back in three months time to let the inplants settle into my bone. Then I go back to have my teeth measured and they will be made in the lab then come back in two weeks to have them fitted .but I received a courtesy call this morning to ask how I was . I recommend Yorkshire Dentists . I had this treatment at Yorkshire Dentists in Eccles Manchester. Go ahead and book you will be looked after and all the staff on reception too are lovely . Susan Fazackerley

Dr Dalgous and his wonderful staff, as soon as you walk through doors there is a warm welcome. They couldn't be more caring. I was very nervous, however, I was made to feel at ease straight away. 5 star treatment, I highly reccomend them.

Charge £5000 for composite bonding 8 teeth. I went with wanting a wider smile, and my centre line in the centre the dentist said this would be achievable through composite bonding. The actual appointment took 1.5 hours. They look better but the centre line is not central. After the appointment they were not interested in resolving this. I couldnt get hold of them for love nor money. Everytime I went I was waiting 30 minutes plus AFTER my appointment time to be seen. They are quick to persuade you to take the finance and after you've paid they have no interest. Do not go with them

Amazing friendly caring staff always made sure i was comfortable and happy after treatment i even recieved a big bunch of flowers .im really scared of dentist but they made me feel really welcomed and comfortable i would highly reccomend

The staff were very pleasent and professional, a nice experience visiting the Leeds practice, A*****

Avoid at all costs. Appointments often ran 45 minutes late with no communication, and I had to repeatedly chase the practice regarding my complaint/ follow ups. I was also told my scans had been lost. Overall, the communication and organisation were very poor.

Really happy with my results. Amazing staff and so friendly. Thank you so much ❤️

I cannot recommend Yorkshire Dental Suite highly enough for anyone considering new teeth. While Dr. Nigel’s artistry and precision are truly second to none, what really sets this clinic apart is the entire staff.

From the moment I walked in, the reception team made me feel like a VIP, and the dental nurses and coordinators were incredibly supportive throughout the whole journey. It’s a seamless, professional operation where everyone is at the top of their game. Thank you, Dr. Nigel, and the whole YDS team for my new smile!

Saw the dental hygienist this morning, she did a great job 👏 😊🫶

Always a pleasant experience. Dr Dharmesh is brilliant, amazing with children, and I am always very pleased every time I see him. The work i have done by Dr Dharmesh is top tier. The ladies on the front are always kind and smiley. Great place.