I paid £12.29 for a lightweight summer duvet, so wasn't expecting high quality. The duvet that came, though, was a layer of fleece sandwiched between two layers of thin fabric with hardly any stitchin... See more
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I have just experience the very poor customer service from Yorkshire Bedding. They sent the complete wrong colour which was Ochre and send Gold cushion covers instead. I asked for a returns label and... See more
Ordered bedding King-size. Received single size. I had no email confirmation from them as I paid by PayPal. Therefore no order reference. So they declined to help. I did not pursue matter. Howev... See more
I ordered what was advertised as 100% Egyptian cotton sheets from Yorkshire Bedding, only to receive rough, poor-quality sheets made in Pakistan—fulfilled by a completely different company: Mo... See more
2.7
Poor
108 reviews
No history of asking for reviews
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Shocking company and customer service
I ordered a double duvet set as a present for my son. They delivered the correct item... with another duvet set (this one was a King size) which was for some other customer! I emailed the company to say they'd shipped me someone else's order, and guess what... They shipped another one to me!! Incredible!
I rang customer services and a man answered the phone with a "Yes?". I thought I had the wrong number, but it was the correct number. I explained to him the issue and he wasn't interested. Eventually, he said he'd email me a return postage label, but I never received it. So, I took both duvet sets to a charity shop!
Don't buy from this company!!
10 December 2023
Unprompted review
Absolutely no way flat sheets for king…
Absolutely no way flat sheets for king are Egyptian cotton! They are so rough! This is definitely a cheap company that don’t give a damn what their customer thinks! They need to close down!
27 January 2024
Unprompted review
Scammers
I kept receiving loads of emails from them with discounts etc as we were doing our kids rooms up I purchased their hotel pillows and bounce back pillows and their soft touch range of duvets - what they have sent is the cheap quality items no hotel pillows and no soft touch duvets it’s that cheap netting material complete scammers no way can you get a simple order so wrong they’ve sent cheap items on purpose I’ve complained and their email apologised and offers me 20% refund!! Not happy not accepting it off to report them now to ACAS and seek Citizens Advice this is the second bedding company to rip us off online stick with branded websites and pay the extra is my advice now
16 December 2023
Unprompted review
I recently reviewed this company and it…
I recently reviewed this company and it was not good . I have since heard from them asking me for feedback for a product I am still yet to receive. They obviously don’t liaise between the ordering department and the customer service department or they would be aware of the fact that it has taken over 11 days and they have still not delivered my order. I will be asking for a full refund which if the order is anything to go by will never happen . My personal advise to future maybe customers is think once think twice then walk away
I would give no stars if I could
2 December 2023
Unprompted review
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