yoonek.com.au Reviews 

Received my 2 signs and they were great.
Friendly staff and answered my queries and was able to get exactly what I wanted
Highly recommend

The team was awesome to deal with and very accommodating to my very last minute personalised order! The glasses came beautifully and securely packaged (even though I was nervous about the glasses being posted they arrived in perfect condition). Excellent quality engraving and very happy with overall quality of glasses and paddle. Would gladly buy from this company again!

The bed tray is really nice. We bought it for an upcoming bridal shower, and I love it! The etching on the wood looks great, and the tray looks very sturdy. The whole ordering process was very easy, received updates regularly, and it was delivered within two weeks. Highly recommended!

Had a slate door sign made by Yoonek Gifts.

Perfect! Exactly what we wanted and our specs were taken into account! Thank you! Had lots of compliments from staying guests. Makes our Airbnb stand out.

Item received had very poor engraving and was unreadable when attached to fridge or wall as intended. I contacted the company who then made me take 3 photos which they claimed were not clear even though they were clear when sent and they refused to fix the problem.

I ordered 2 x glassware gifts with custom engraving. I suggest if you want to order, don't expect proofing and don't bother with adding giftwrapping for $10 per item (they don't have the option to combine this)...

The order page on the website suggests proofing can be requested in the 'Artwork instructions' section when you hover over the 'info' icon - but don't bother since apparently it's not part of their standard process so you won't even get the proof before they pack and ship. They say I may receive proofing after they ship the item, but I didn't even get proofing despite requesting it in the artwork instructions + via email after ordering + via email to Graphic designer.

I added the giftwrapping option since I thought I would get proofing as requested and thus wouldn't need to open to check myself before I gifted them. Note that the designer assured me via email that "Our packaging team will take a photo of the order and send it through Tony". Not only did I not get the photo even after I had received the item, the giftwrapping is literally only wrapping paper and a ribbon over a cardboard box sealed with their branding tape... they argue you're paying for labour as well as the wrapping paper and ribbon (which were different lengths and therefore wrapped differently between the 2 gifts. 1 gift had the ribbon crossed and 1 gift only had the ribbon wrapped around the shorter edge. I guess I expected too much in terms of giftwrapping QA...).

Since no photo was received, I didn't want to gift the glassware without checking how it looked, so of course I had to unwrap the paper wrapping paper to check (given that no photo was provided as promised...). As I wasn't satisfied with the wrapping service, I had requested a refund of the giftwrap after explaining what didn't meet expectations and they refused. That's fine and I let it go as it wasn't a money issue but rather the experience. I would suggest to save the $10 per item giftwrapping option and wrap it yourself nicely.

Perfect for gifting, good customer service, meet my expectations.

I purchased 6 luggage tags and passport holders to be printed in gold font as was the option available. Upon receipt of these items the colour was yellow and white and not at all gold as ordered. When I raised this with the company they simple stopped replying and are not interested in rectifying the issue, total waste of money! Never ever use this company they are scammers.

I went to purchase some goods online and found they had advertised some deals, when i clicked further into the deals i noticed that these 'advertised' deals were not factual and false advertising. I contacted them directly for further assistance regarding as i thought maybe I just couldn't find the specials. Over 30 minutes later they responded stating that all the pricing was correct, and now they have changed all the advertising on the online website, i understand mistakes happen, but to then completely just pretend nothing happened and no apology or stating that have made a mistake...
Worse customer service experience, I do not recommend purchasing from this company as if they can't even own up to a small mistake, I can't imagine how they would react if something was to happen to a paying customer if something went wrong with your order. There's a lot of other online shops like this one, but they have actual customer service.

I ordered a 2 layer name sign from them which was terrific. The communication with the designer was excellent, the price was the lowest on the market, and the sign arrived looking terrific.

Unfortunately, I also ordered a "Custom Made Personalised 3D Wooden Growth Chart - Ruler" which left a lot of room to be desired. The wood is really thin and the lasered lines and numbers were burnt and not crisp/sharp. We were particularly disappointed because it cost so much more than the two layer name.

We counted it as a loss, until Yoonek emailed asking for a review, so we left a review and aired our concern. They didn't publish the review. We wrote a second honest review and they also didn't post it. We reached out to Yoonek customer service about the issue and they have not replied (its been two weeks as of writing this).

Just a warning that some items might be really great and some a waste of money. And not to expect communication. Order with caution.