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2.9

Average

TrustScore 3 out of 5

9 reviews

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2.9

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(9)

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Rated 1 out of 5 stars

Lovely website, but likely a scam

I bought a hoover 711 € on 16/03.
Lot of emails confirming the order and the shipment. Then an email asking if it's ok to go for another color (22/03). Then another one (02/04) mentionning that the courier found no one at home. Then eventually (09/04) that I will get a refound in 10 working days. That was 18 days ago. No contact since then, no phone number either.
I paid 40 days ago and got nothing : likely a scam, despity the well done website.

16 March 2024
Unprompted review
Rated 1 out of 5 stars

Same experience as others

Same experience as others: bought a product was told it was shipped and that there were supposedly attempted deliveries but could not give a tracking number and eventually got a refund. Customer service was hit and miss.

10 April 2024
Unprompted review
Rated 1 out of 5 stars

Its a scam site

Its a scam site, all the links are irrelevant, order my product on 2nd of march never received nor was it ever shipped. Please be aware.
On top of that, they will keep sending fake review emails, which take you to nowhere.

2 March 2024
Unprompted review
Rated 1 out of 5 stars

Expensive, poor service

I ordered a hose attachment for 27 euro, firstly couldn't get tracking for item, then got an email to say wrong item dispatched. Finger yoga exerciser which I was told to keep. After 6 weeks item arrived.
The same item was purchased by a friend for 11 euro including postage from Ali Express.
Expensive lesson learned.

3 July 2023
Unprompted review

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