Y Live Community (previously PopulusLive) Reviews 5,817

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the payment system, highlighting its efficiency and the convenience of direct bank transfers once the £50 threshold is reached. Many people appreciate the interesting and varied nature of the surveys, finding them engaging and often tailored to their interests. Consumers also value the website's ease of use and the excellent value for money offered, with payouts being a welcome addition to their income. However, some customers also noted issues with the user experience and service. A few people mentioned being screened out of surveys after spending considerable time answering initial questions, which they found frustrating and repetitive. Some reviewers also reported encountering issues with account access or payment processing, leading to dissatisfaction.

What people talk about most

Payment

Customers consistently note positive experiences with payment. Many reviewers highlight the reliability and... See more

User experience

People report ambiguous experiences with user experience. Many reviewers praise the platform's ease of use,... See more

Website

Consumers generally express satisfaction with the website, often describing it as easy to navigate,... See more

Value for money

Users describe positive interactions with value for money. Many customers appreciate the fair rewards for... See more

Service

Clients share ambiguous opinions on service. Many reviewers praise the excellent customer service, describing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Well I have been doing these surveys for quite a few years. Love doing them as they are mostly very interesting. However the annoying bit is after starting a survey and filling all the personal detai... See more

Rated 5 out of 5 stars

I really enjoy taking the variety of surveys offered by this company. Points for each survey vary according to their length. I just wish the frequency of surveys increased so it doesn't take too lo... See more

Rated 5 out of 5 stars

Well structured surveys and you get paid . You do have to go through a pile of screening questions and if you don’t meet the criteria for the demographic they are looking for, you will instead be ent... See more

Rated 5 out of 5 stars

5 stars for payment - pays out automatically when the £50 threshold is reached, no hassle, can choose cash straight into my bank account. Room for improvement with pre-screening: most of the long se... See more


Company details

  1. Market Researcher

Written by the company

Y Live (previously PopulusLive) We are the online community that allows you to earn £s in return for your time completing surveys. As a member, you will be financially rewarded for participating in our surveys and enjoy several other benefits. Y Live community members have received more than £15 million in incentive payouts since 2010.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

6K reviews

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1-star

Replied to 69% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

The surveys are sent regularly

The surveys are sent regularly, they are interesting, and you are paid £1 for every 5 minutes that it takes to complete the survey. Your earnings are paid when you accumulate 50 points. The money is paid promptly into your bank account. The Account section is easy to navigate and understand. Overall, an excellent way to make an extra income.

10 February 2026
Unprompted review
Rated 5 out of 5 stars

Extremely happy with YLive

Extremely happy with YLive. Surveys are very easy to complete and relevant to me. Rewards are fair and payment options are relevant. to my requirements. Keep up the good work.

13 March 2026
Unprompted review
Rated 5 out of 5 stars

I enjoy doing their surveys

Although there are a few things about their survey pages I find mildly annoying, that is just me being old, no fault of theirs and on the whole I enjoy doing them. The payment for completed surveys comes promptly and is easy to claim, very important.

9 March 2026
Unprompted review
Rated 5 out of 5 stars

The Y-live surveys are a great way of…

The Y-live surveys are a great way of earning a little extra money from home (or wherever you are when a survey drops in). Some can be a little repetitive but majority are interesting and can be informative. Generally take a little longer than advertised but I do like to be accurate. Disappointing when you get so far through then get the message to say enough people of your demographic have already responded - would be better if you got this sooner as your details are held. I have been taking part now for many years and payment is always prompt and accurate and I am paid directly into the bank account. Never had any problems and enjoy the surveys.

13 March 2026
Unprompted review
Rated 5 out of 5 stars

It’s one of the best survey sites

It’s one of the best survey sites. I don’t understand all these negative reviews only time I had a problem was my fault when they set you a question to see if your paying attention.been with them for a few years and it’s been a good experience. Payment is on time it’s a good idea to keep your information up to date ,like bank details so you get payments on time .one of the top survey sites. My opinion and I do quite a few .

13 March 2026
Unprompted review
Rated 5 out of 5 stars

​If you’re looking for a side hustle…

​If you’re looking for a side hustle that actually pays on time, this is it! 💸
​Unlike other sites, the surveys here are actually interesting, and the payments are automatic, so you don’t have to keep checking your balance to redeem. Great communication, fast payouts, and a seamless experience. 10/10 recommend for anyone wanting to earn extra cash for their opinions!

12 March 2026
Unprompted review
Rated 5 out of 5 stars

One of the better survey sites

One of the better survey sites. The surveys are always easy to complete and when you have enough points cashing them in is easy and secure. I would thoroughly recommend Y Live.

13 March 2026
Unprompted review
Rated 4 out of 5 stars

Best paying survey

The best paying survey by far. They pay promptly when you reach the £50 threshold. The only down side I have found is you answer a series of questions at the start and then find you don't meet the criteria and the survey closes down. The surveys are easy to complete and engaging. Thank you Y Live

12 March 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely satisfied

This, I think, is the best. Surveys are well laid out and are easy to navigate. The payout is top marks paid straight to your bank with no prompt or chase up. The surveys I do are very interesting, and they build you into the subject. You also do not get bombarded just one or sometimes two a day, which is adequate for keeping me with something to do while sitting on the sofa after dinner so absolutely no negatives to say

13 March 2026
Unprompted review
Rated 3 out of 5 stars

Fairly easy money

Never had any trouble getting paid and get a reasonable number of surveys. Mostly take longer than expected. However better than other survey companies who offer raffle entries for completing.

10 March 2026
Unprompted review
Rated 4 out of 5 stars

It is a great way to earn money and I…

It is a great way to earn money and I find it interesting to see what questions there are and often can relate them to current issues. My only negative is that I fall into a demographic which is often full before I have a chance to join the surveys.

13 March 2026
Unprompted review
Rated 5 out of 5 stars

I’ve been doing Y live surveys for a…

I’ve been doing Y live surveys for a few years now. The surveys are simple and interesting to take part in. The value of the survey, £1 - £4 is posted before you start. When you reach £50 a bacs payment is made.

13 March 2026
Unprompted review

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