Yeticasino Reviews 

236
TrustScore 2 out of 5

1.9

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Review summary

Created with AI, based on recent reviews

Evaluating 43 reviews, most reviewers were unhappy with their experience overall. Many people expressed dissatisfaction with the website and reported significant issues with the product, noting games rarely paid out, had dead spins, or lacked bonuses. The refund process was also a major point of contention, with customers struggling to receive winnings even after extensive documentation. However, some people experienced quick and efficient withdrawals. Conversely, many customers faced significant challenges with the verification process, often requiring extensive documentation or leading to account closures. Some reviewers also found customer support unhelpful.

What people talk about most

Payment

Consumers find payment to be ambiguous, with many reporting significant difficulties and delays in... See more

Website

Reviewers highlight negative aspects of the website, with many expressing strong dissatisfaction and advising... See more

Product

Reviewers express significant dissatisfaction with the product, particularly regarding game payouts and bonus... See more

Refund

Customers express significant dissatisfaction with the refund process, often encountering difficulties when... See more

Customer service

People report ambiguous experiences with customer service, with some finding it easy to contact and praising... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I am thinking about self excluding and cant find a page to manually self exclude. Ive been looking for 30 mins now. So either you can only talk to a live chat to do it or it is very much hidden in t... See more

Rated 1 out of 5 stars

Absolutely trash box. All bonuses mostly empty. Got few what paid little money but 90% all dead absolutely. If you play more than 50p or 1£ you basically toasted in any way possible. Once give me my m... See more

Rated 1 out of 5 stars

!Complete scam! Will happily let you make deposits with fake bonus emails also, the withdrawal process is bizarre asking for photos of banks cards used etc. No other casino site has ever asked for... See more

Company replied

Rated 1 out of 5 stars

SCAM CASINO, quite happy to take deposits, but then when withdrawing is impossible. Never received my money. Even though jumping through all their hoops with verification. Completely untrustworthy,... See more


1.9

Poor

TrustScore 2 out of 5

236 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 19% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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1.9

All reviews

(236)

43 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Do not join this shoddy casino,I had to…

Do not join this shoddy casino,I had to wait ages for my 50 euros to go in with free spins,the free spins were 0.04p a spin which wasn't stipulated but then the 50 euros lasted 6minutes with probably mabe 4 winlines out of over 100 spins of the reels
I can't believe what I saw just zero paylines over and over again
Do not join this casino
Do so at your peril

30 January 2024
Unprompted review
Rated 1 out of 5 stars

Four forms of id requested , SUSPICIOUS CASINO

Yeti casino paid a few times and then one day decided they needed four different forms of identification from me , they have withheld withdrawal , once placed back to available balance I had requested a account closure they will still be keeping available balance funds although legit casinos will put available balance into customers account,
I informed them I do not own photo id or pay bills as living with parents and had suggested return deposit , that is also refused, if you 100% don't have identification don't play with this site because they will verify you until it suits them, I would also suggest any person's playing with these that they make sure they haven't sold your identity as they are asking for a suspicious amount of identification
Also usually casinos have people reaching out responses on their trustpilot account and as you can see this isn't the case with yeti
-unknownnreah

2 January 2024
Unprompted review
Rated 1 out of 5 stars

Avoid these scammers

Avoid these scammers, they will do everything to keep your winning! Plus they really don’t care sbout safe gambling, there’s no tools at all for safe gambling, once you open an account with them, even if you are asking for self exclusion they won’t do it ! Absolutely SCAMMERS!

3 December 2023
Unprompted review
Rated 1 out of 5 stars

I should have really read these reviews first…

I should have really read these reviews first...
They have a promotion, free spins etc. for Book of Dead or Admiral Nelson.
I wanted to play Book of Dead but it won't open at all, keeps giving me Hardware Acceleration disabled. I enabled this and the same error comes on.
They say they have live chat or to contact them by email, none of these options are working on their website.
AVOID THESE SCAMMERS

16 November 2023
Unprompted review
Rated 5 out of 5 stars

Great experience

All these reviews are hilarious. My own experience is far from what is written below. My account has been active for years and it’s always been seamless with withdrawals. In fact the money is in my account within an hour. I’ve won ££££ with them and not once has it been withheld.

25 October 2023
Unprompted review
Rated 1 out of 5 stars

Total scam allows you to deposit but…

Total scam allows you to deposit but point blank refuses to pay any winnings even they have all your bank details wish I had read these reviews before I got scammed again.It’s sites like yeti that get the industry a bad name. Avoid

11 October 2023
Unprompted review
Rated 1 out of 5 stars

Do NOT use - Scammers!!

I was allowed to deposit twice and play for an hour or so, until I won a bonus and then my account was locked before I got to play the bonus. They said it was related to my Gamstop registration, which is fair enough, but why can they take 2 x £100 deposits and then lock the account when the wins are coming in. Don't play at this casino, seem like a bunch of scammers to me, with really bad licencing, and they don't follow the rules

19 September 2023
Unprompted review
Rated 1 out of 5 stars

suspended me because i was winning bets

so i played the sports books for a few months, got my account up like 500 pound at the end up, PASSED VERIFICATION and then a few weeks on i got my last 250 pound bet i got up they paid it out then limited my account and suspended it, i guess they only want the losers and god forbid a normal working class man earns a few bob, they suspended me because win bets, STAY AWAY- i will not be back

1 September 2023
Unprompted review
Rated 1 out of 5 stars

Super bad customer service

Super bad customer service, chats get closed if you don't reply in 5 seconds. They take the money right away but will take days to pay it and sometimes even that fails multiple times. Yeticasino keeps blaming trustly on this even if you don't use trustly and it works on other casinos. Avoid this scam site at all costs

31 August 2023
Unprompted review
Rated 4 out of 5 stars

I joined yeti casino and placed a bet…

I joined yeti casino and placed a bet on football at decent odds compared to other betting sites, I withdrew 1050 and played the remaining 50 on slots which won absolutely nothing! The day after withdrawal I was asked to verify the account which took about 30 minutes then waited another day for withdrawel to be processed, payment reached my account same day! I will definitely use again to place bets but would rather go elsewhere for casino.

27 August 2023
Unprompted review
Rated 1 out of 5 stars

Well my yeti casino experience started…

Well my yeti casino experience started off well I had a 3,000 win no problem they paid this into the account i had registered and deposited with. However further down the line I changed my bank card I made 3 deposits and then tryed to withdraw but they want u to upload the bank card to prove its you even tho the name is the same...same address ect.In the meantime you carry on gambling the money you Would have cashed out. There absolute scammers in my opinion they make it awkward at any opportunity to stop you withdrawing your winnings. No other casino operates in this way.No thanks yeti I will be closing my account.

Selina Macdonald.

10 August 2023
Unprompted review
Rated 1 out of 5 stars

Same issues here… very easy to deposit…

Same issues here… very easy to deposit money and play but if you win they aren’t keen on paying out. Tried to withdraw via Apple Pay which was how I deposited the money initially. 24 hours later it was declined. I then had to provide passport & utility bill and tried to withdraw again as account was then verified. 48 hours later it was declined. I then had to submit a PDF of my bank statement showing the deposit to Yeti including the date which I submitted again. I then phoned them on several occasions as the account status kept switching from verified to not verified.
48 hours later account was verified again and funds were withdrawn. It took over a week and a load of hassle to withdraw £60
Don’t bother!!

1 July 2023
Unprompted review
Rated 1 out of 5 stars

Not good.

Wouldn't even let me have a £6.70 bonus because it had 'expired' yet proceeded to say I have 100 free games and then took the money.

5 July 2023
Unprompted review
Rated 1 out of 5 stars

I have only paid money in and after…

I have only paid money in and after losing a few quid I self excluded myself permanently. After a month I constantly get emailed , phoned and text offering promotions to play . I thought this was illegal ?

19 June 2023
Unprompted review
Rated 1 out of 5 stars

Poor site

Poor site never play here as you get ripped off played for a while never had a win till yesterday went to take my winning s out and told I need to verify my account sent in document and they get rejected and say no good this has been to days now it don't take to days to take your money but trying to get any back is very hard and there should be some sort of law against this very poor site never play here

8 June 2023
Unprompted review

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