YESSS Electrical Reviews 

1,101
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 334 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the reliability and efficiency of their operations. Many appreciate the knowledgeable and helpful staff who go above and beyond, making interactions pleasant and ensuring needs are met. Reviewers often note the fast delivery service and the availability of desired products, even hard-to-find items. However, some customers also noted issues with delivery, experiencing delays, lost packages, or slower than expected service. A few other people also felt that the online order tracking or click-and-collect systems could be problematic, leading to confusion or unconfirmed orders.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the promptness... See more

Product

Consumers are generally satisfied with the products, often finding specific items that are hard to locate... See more

Order

Customers generally report positive experiences with the ordering process, highlighting the ease of online... See more

Service

Reviewers mention positive feedback about service, often describing it as outstanding, quick, and efficient... See more

Staff

Users describe positive interactions with staff, often highlighting their helpfulness, knowledge, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service from Yesss Electrical. They source parts fast and always deliver on time. This helps you keep jobs moving with no delays. Communication stays clear, and they always find what you nee... See more

Company replied

Rated 5 out of 5 stars

For a supplier I’ve never heard before ordering some end of line Rointe heater I was very pleased with the service. The guy from the Luton branch (Luke I think) made sure to secure transfer of stock o... See more

Company replied

Rated 5 out of 5 stars

The member of staff was extremely knowledgeable about the product. I had initially bought the same extractor fan as fitted so that the fitting/wiring would be the same. However he suggested a better... See more

Company replied

Rated 5 out of 5 stars

I recently opened an account with YESSS, Electrical and also ordered a HIKMICRO carrying pouch.Ihave to say having trawled the Internet for this item ,without much success I found YESSS, How very pl... See more

Company replied


Company details

  1. Electrical Wholesaler
  2. Cable Company
  3. Heating Equipment Supplier
  4. Lighting Wholesaler
  5. Solar Energy Equipment Supplier
  6. Tool Wholesaler

About YESSS Electrical

Written by the company

Your Electrical Supplies, Service & Solutions

YESSS Electrical are the fastest growing electrical wholesaler in the UK with over 95 stores nationwide and have been established in Europe almost 50 years. Located in London, Sheffield, Leeds, Nottingham and even the Channel Islands. Each branch has a helpful knowledgeable team, with their own delivery drivers.

YESSS offer a full range of support services including EV, Industrial, Security and Lighting, with each division having a team of specialists within their industry. Can we support your business? YESSS we can!

Our product range includes, but not limited to:
Lamps & Tubes
| Lighting | Wiring Accessories | Switchgear & Distribution | Industrial Controls | Cable | Cable Management | EV Charging & Renewables | Appliances | Smart Homes & Data | Heating, Hygiene & Ventilation | Fire, Security & Access | Tools, Workwear & Fixings

All of our products are housed at our distribution centre in West Yorkshire. Our fleet provides next day delivery to our local stores, offering you fast and flexible delivery options to suit your business or lifestyle.

With over 95 stores nationwide open to both trade and public customers, we are the fastest growing electrical wholesaler in the country and the first stop for all your electrical supplies, services and solutions.
Visit our Website

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,101)

329 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

i am still waiting for it to be…

i am still waiting for it to be delivered ??

13 January 2026
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and feedback.

We are sorry to hear about your experience with your local branch.

Please accept our sincere apologies. We will investigate this matter internally with the relevant departments.

Kind regards,
Your YESSS Web Team

Rated 3 out of 5 stars

I did not purchase anything therefore I…

I did not purchase anything therefore I cannot provide a review

5 January 2026
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review.

We’ve checked your account and can confirm that an order was placed using the details linked to this review, which automatically added it to Trustpilot’s review invitation list. That order was later cancelled; however, once an order has been added to the automated list, the review invitation cannot be stopped.

We understand how this may have caused confusion, and we apologise for that.

Thank you for your understanding.

Rated 1 out of 5 stars

Never received goods

Never received goods
No update on delivery
Had to go to different wholesaler to re buy purchase
Still waiting on refund of my goods

8 January 2026
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and feedback.

We are sorry to hear about your experience with your order.

Please accept our sincere apologies. We will investigate this matter internally with the relevant departments.

Kind regards,
Your YESSS Web Team

Rated 5 out of 5 stars

Fantastic staff

Fantastic staff, friendly,very helpful and knowledgeable nothing is too much trouble.
Great coffee machine!

12 January 2026
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and fantastic feedback on our Yeovil branch, Andrew!

Rated 5 out of 5 stars

Just visit, don’t hesitate the shop on Sat 10 Jan

Visited the shop on Sat 10 Jan. wanted some replacement bulbs and fuses. I was served by Chris Hall who went above and beyond his services by taking control of the products I was after, explaining what I had and what replacements would be suitable.
Came out of the shop feeling confident in what I had bought. Great service at a good price.

10 January 2026
Unprompted review
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and excellent feedback on our Preston branch, Philip!

Rated 5 out of 5 stars

Very good first experience.

For a supplier I’ve never heard before ordering some end of line Rointe heater I was very pleased with the service. The guy from the Luton branch (Luke I think) made sure to secure transfer of stock over NYE/NYD etc., and the heaters were then delivered to my elderly Mother with extra care to ensure they were safely stored out of harms way until the installation could be done. All in all good service even over the holidays with reduced staff most likely.

5 January 2026
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and fantastic feedback on our Luton branch, Dan!

Rated 5 out of 5 stars

Excellent service

Excellent service. Very knowledgeable on products and always happy to help! Recommend!

16 October 2025
Unprompted review
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and excellent feedback on our Kendal branch!

Rated 5 out of 5 stars

Always a brilliant service

Always a brilliant service, won’t use any other company. They actually understand customer needs & deliver what they promise.

13 November 2025
Unprompted review
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and fantastic feedback on our Kendal branch, Annie!

Rated 1 out of 5 stars

Not yet received my order placed 1…

Not yet received my order placed 1 weeks ago i received email saying item dispatched but no tracking number and no further email firm only this email to ask me about my experience ordering

2 January 2026
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and feedback.

We are sorry to hear about your experience with your local branch.

Please accept our sincere apologies. We will investigate this matter internally with the relevant departments.

Kind regards,
Your YESSS Web Team

Rated 1 out of 5 stars

Ordered EV Cable mid Dec

Ordered EV Cable mid Dec, still not received it 8/1/26. I understand disruption over christmas. Thats why I tried to stock up before. I had to drive 30 miles xmas eve and Jan 2nd to get alternative cable.

16 December 2025
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and feedback.

We are sorry to hear about your experience with your local branch.

Please accept our sincere apologies. We will investigate this matter internally with the relevant departments.

Kind regards,
Your YESSS Web Team

Rated 3 out of 5 stars

Good

The sockets are very good but delivery was slower than expected. This maybe due to new year.

In addition, I realised that I could have purchased the same sockets for half the price elsewhere.

Nevertheless product is good all round in comparison to the ones I have replaced.

2 January 2026
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for taking the time to leave a review and share your feedback.

We’re sorry to hear that your experience did not meet expectations. During the holiday period, delivery times were unfortunately longer than usual, which we communicated on our website. We appreciate your patience and understanding.

Kind regards,
Your YESSS Web Team

Rated 1 out of 5 stars

Manager :(

Manager Daniel Swallow :(

8 December 2025
Unprompted review
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and feedback.

We are sorry to hear about your experience with your local branch.

Please could you email enquiries@yesss.co.uk with your contact details, and a member of the team will be in touch.

Kind regards,
Your YESSS Web Team

Rated 5 out of 5 stars

Everything went well :)

Everything was alright,I got it what I'm ordered without any problems

31 December 2025
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and fantastic feedback, David!

Rated 1 out of 5 stars

Was told this was out for delivery days…

Was told this was out for delivery days ago. I appreciate it’s been Christmas / new year but probably biding an accurate delivery date is a minimum requirement for me.
Also your asking me for a review before the order is completed.

31 December 2025
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and feedback.

We are sorry to hear about your experience with your local branch.

Please accept our sincere apologies. We will investigate this matter internally with the relevant departments.

Kind regards,
Your YESSS Web Team

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