YESSS Electrical Reviews 

1,095
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 337 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the excellent service and reliable, efficient operations. Customers consistently highlight the staff's knowledge, helpfulness, and positive attitude, making interactions pleasant and productive. Many people appreciate the fast sourcing of parts, timely deliveries, and the overall ease of ordering and collection processes. However, some customers experienced issues with product quality, particularly with own-brand items, and occasional delays in delivery or order processing. There were also isolated reports of unprofessional behavior from staff and problems with courier services, including items being left unattended.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting fast and... See more

Product

Reviewers mention positive feedback about product, often highlighting the ease of finding and ordering... See more

Order

Customers had positive experiences with order, praising the ease of online ordering and the option for quick... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the quick, efficient, and... See more

Staff

People report positive experiences with staff, highlighting their helpfulness, enthusiasm, and extensive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service from Yesss Electrical. They source parts fast and always deliver on time. This helps you keep jobs moving with no delays. Communication stays clear, and they always find what you nee... See more

Company replied

Rated 5 out of 5 stars

For a supplier I’ve never heard before ordering some end of line Rointe heater I was very pleased with the service. The guy from the Luton branch (Luke I think) made sure to secure transfer of stock o... See more

Company replied

Rated 5 out of 5 stars

I recently opened an account with YESSS, Electrical and also ordered a HIKMICRO carrying pouch.Ihave to say having trawled the Internet for this item ,without much success I found YESSS, How very pl... See more

Company replied

Rated 5 out of 5 stars

The member of staff was extremely knowledgeable about the product. I had initially bought the same extractor fan as fitted so that the fitting/wiring would be the same. However he suggested a better... See more

Company replied


Company details

  1. Electrical Wholesaler
  2. Cable Company
  3. Heating Equipment Supplier
  4. Lighting Wholesaler
  5. Solar Energy Equipment Supplier
  6. Tool Wholesaler

About YESSS Electrical

Written by the company

Your Electrical Supplies, Service & Solutions

YESSS Electrical are the fastest growing electrical wholesaler in the UK with over 95 stores nationwide and have been established in Europe almost 50 years. Located in London, Sheffield, Leeds, Nottingham and even the Channel Islands. Each branch has a helpful knowledgeable team, with their own delivery drivers.

YESSS offer a full range of support services including EV, Industrial, Security and Lighting, with each division having a team of specialists within their industry. Can we support your business? YESSS we can!

Our product range includes, but not limited to:
Lamps & Tubes
| Lighting | Wiring Accessories | Switchgear & Distribution | Industrial Controls | Cable | Cable Management | EV Charging & Renewables | Appliances | Smart Homes & Data | Heating, Hygiene & Ventilation | Fire, Security & Access | Tools, Workwear & Fixings

All of our products are housed at our distribution centre in West Yorkshire. Our fleet provides next day delivery to our local stores, offering you fast and flexible delivery options to suit your business or lifestyle.

With over 95 stores nationwide open to both trade and public customers, we are the fastest growing electrical wholesaler in the country and the first stop for all your electrical supplies, services and solutions.
Visit our Website

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,095)

323 reviews in the last 12 months

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Rated 5 out of 5 stars

Very helpful staff - good prices on cable by the metre

I needed some cable to repair a machine, and didn't want to buy a full reel of each size - YESSS were able to supply all the different types of CY and SY cable that I needed in the lengths that I needed, so there was no waste. Staff in the Aberdeen store were very helpful, and kept me updated as things arrived from my order.

28 January 2026
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and excellent feedback on our Aberdeen branch, Andrew!

Rated 5 out of 5 stars

Found that I had ordered the wrong…

Found that I had ordered the wrong colour bulb. Wengg to into shop at Hillsborough and the manager was super helpful

3 February 2026
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and fantastic feedback on our Sheffield North branch, Robert!

Rated 1 out of 5 stars

Poor customer service.

Having ordered 90M of 6mm EV ultra for delivery it didn't arrive on the assigned day, the next day I called to find out when it would be delivered to be told there was no stock and I wouldnt get my delivery until the end of the following week. Just a phone call when the order was placed to advise of this would have been a reasonable thing to expect as not getting my order did cause me inconvenience.

9 February 2026
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and feedback.

We are sorry to hear about your experience with your local branch.

Please accept our sincere apologies. We will investigate this matter internally with the relevant departments.

Kind regards,
Your YESSS Web Team

Rated 1 out of 5 stars

Went in to try a get an old style tube…

Went in to try a get an old style tube light the guy took my number said he would call their supplier and ring me back but never did ended up buying a kit to covert the old tube to a new LED bulb from a different shop

9 February 2026
Unprompted review
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and feedback.

We are sorry to hear about your experience with your local branch.

Please accept our sincere apologies. We will investigate this matter internally with the relevant departments.

Kind regards,
Your YESSS Web Team

Rated 5 out of 5 stars

First time I've used Yess

First time I've used Yesss

I'd never heard of Yess but was hugely relieved when I found they had exactly the heater I needed after days of trawling the internet & drawing a blank. I phoned the shop with an enquiry about pickup, the assistant was really helpful & the pickup went smoothly. I've now put them on my list of places to check when I'm shopping for an electrical product.

12 January 2026
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and fantastic feedback on our Redditch branch!

Rated 5 out of 5 stars

Delivered on time

Delivered on time and left in the correct place.

5 February 2026
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and excellent feedback on our Swindon branch, Craig!

Rated 5 out of 5 stars

Good choice and service

Easy to select materials through the App.
Good selection and prompt service on collection from my local branch.
Well done all

29 January 2026
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and fantastic feedback on our Bristol branch, Richard!

Rated 5 out of 5 stars

What more could you want?

Delivered to store in time. Received a text and a phone call to confirm its arrival. Friendly staff.

28 January 2026
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and fantastic feedback on our Mansfield branch, Phil!

Rated 5 out of 5 stars

Easy to use website

Easy to use website, item arrived quicker than expected. Thank you

27 January 2026
YESSS Electrical logo

Reply from YESSS Electrical

Thank you for your review and fantastic feedback, Alison!

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