Yesim Reviews 

2,981
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 492 reviews, reviewers overwhelmingly had a great experience with this company. Customers truly love how simple it is to set up their eSIM on the application and immediately access stable internet while traveling abroad. People frequently mention that the customer support team is extremely helpful, professional, and fast at resolving any unexpected issues that might arise. Some reviewers were not happy with initial installation steps, noting they had to manually adjust configuration settings or deal with frustrating setup hurdles before getting started. Others also mentioned experiencing unexpected connection problems or finding that the mobile service simply did not work properly during their trips.

What people talk about most

User experience

Users describe positive interactions with user experience, frequently highlighting that the application is... See more

Service

Customers had positive experiences with service, noting steady and strong connection, fantastic support, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that online support teams are always... See more

Application

Customers consistently note positive experiences with application, highlighting that the platform is easy to... See more

Product

Consumers experience great satisfaction with the product, mentioning that it works everywhere, connects... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Yesim is one of those rare eSIM services that actually makes traveling easier instead of more complicated. Setup is fast, activation is straightforward, and the internet just works — no airpor... See more

Company replied

Rated 5 out of 5 stars

I used Yesim based on positive reviews I'd seen here and some other platforms. I was a bit apprehensive, as I hadn't used an app like this before or e-sim for a limited amount of time. I was traveling... See more

Company replied

Rated 5 out of 5 stars

Yesim has become an essential app for my trips. I love being able to activate an eSIM before I even land and have internet access right away. The connection is reliable, the speed is great, and the pr... See more

Company replied

Rated 5 out of 5 stars

Easy to purchase, easy to install, easy to use and - most important - usable quick and everywhere. Using yesim for my travels abroad (Switzerland, Carribeans) for about a year now and will stick t... See more

Company replied


Company details

  1. Telecommunications Service Provider
  2. also in
  3. Internet Provider

About Yesim

Written by the company

Yesim is a pioneering eSIM solution that enables seamless connectivity across the globe. Founded on June 1, 2019, Yesim has established itself as a leading provider of innovative mobile solutions. The main products include eSIMs with unlimited data in Europe, the United States, Turkey, Asia Pacific and 200+ total destinations. As an active company, Yesim is committed to staying at the forefront of technology, offering its smart eSIM app to connect users to the best cellular networks in over 200 countries worldwide. Whether you're a casual traveler, business professional, or adventure-seeker, Yesim is the perfect companion for staying connected on-the-go.

Key Highlights
  • Over 200 countries covered worldwide
  • Smart eSIM technology for reliable and efficient communication
  • User-friendly app for easy connection management
  • High-speed Internet access worldwide
  • Virtual numbers
  • Unlimited data plans and a wide range of regional solutions, including a special “Business Destinations” option
  • Secured connection and variety of top-up payment methods from bank transfers to crypto payments
  • No need for a plastic SIM card or an overpayment for roaming
  • 100% Money Back Guarantee

Contact Us

Headquarters
Yesim offices are located in Switzerland, the UAE, and Europe

Stay connected with Yesim and discover the freedom to roam without boundaries.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

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4.3

All reviews

(2,981)

814 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent coverage world wide

Excellent coverage world wide. Perfect customer support when I had an issue with a recharge (my fault!)

23 February 2026
Yesim logo

Reply from Yesim

Thank you! Our main goal is to provide you with high-quality connection and coverage worldwide!

Rated 4 out of 5 stars

Great experience however I wasn’t given…

Great experience however I wasn’t given the option to continue using the unlimited data package?

27 February 2026
Yesim logo

Reply from Yesim

Thank you for considering us! It is a great pleasure to see how people's needs are covered with our products!

If you purchased an unlimited plan, you can't renew it once it expires. However, in most cases, you can purchase a new plan and transfer it to the same eSIM, or simply purchase a new plan with a new eSIM. If you don't see any of these options, contact our support team directly in the app - they respond within minutes and will help you with any questions!

Rated 1 out of 5 stars

so bad internet doesn’t work

so bad internet doesn’t work

27 February 2026
Yesim logo

Reply from Yesim

Sorry to hear about your experience!

As we know, you've been using the internet smoothly while your plan is active. However, once you run out of gigabytes, your internet connection really does stop working.

If you're unsure how much data you'll need, we recommend choosing unlimited plans to avoid worrying about your internet running out at inconvenient times.

Rated 5 out of 5 stars

Like every time easy and good support…

Like every time easy and good support working very well. Support time is like two minutes. Perfect for using mobile

2 March 2026
Unprompted review
Yesim logo

Reply from Yesim

Our support must be the best for our beloved users =) Thank you!

Rated 5 out of 5 stars

Excellent communication

Excellent communication. It was very helpful in China. It worked perfectly the whole time.

15 January 2026
Unprompted review
Yesim logo

Reply from Yesim

Thank you for your review! We hope you continue to enjoy using Yesim for your travels ;) Stay online with Yesim!

Rated 5 out of 5 stars

I like this app

I like this app, my relatives, friends use it when traveling. So do I! Support team always help me when I have problem to install or update something. Highly recommend

29 January 2026
Unprompted review
Yesim logo

Reply from Yesim

Thank you for your review! We're delighted to hear that you enjoyed using our app. Our support must be the best for our beloved users =)

Rated 5 out of 5 stars

I used Yesim in China and Japan and all…

I used Yesim in China and Japan and all were good! 👍! extremely friendly support and no problem at all. strongly recommend.

15 January 2026
Unprompted review
Yesim logo

Reply from Yesim

Thank you for choosing and recommending us! We strive to make our support the best for you!

Rated 5 out of 5 stars

Great price easy to install good…

Great price easy to install good reception on holiday very competitive rates would use again

27 February 2026
Yesim logo

Reply from Yesim

Thank you! Our main goal is to provide you with high-quality connection and coverage worldwide! We hope you continue to enjoy using Yesim for your travels =)

Rated 5 out of 5 stars

Easy to set up

Easy to set up, if any help is needed, the problem is solved in a few minutes via chat in the app

27 February 2026
Unprompted review
Yesim logo

Reply from Yesim

We're glad our support was able to help you – that's our main goal! Thank you!

Rated 5 out of 5 stars

Great app

Great app, amazing and fast internet connection!

27 February 2026
Unprompted review
Yesim logo

Reply from Yesim

Thank you for considering us! It is a great pleasure to see that people have enjoyed our service!

Rated 5 out of 5 stars

Excellent client support

Excellent client support, fast and efficient to solve my issue

25 February 2026
Unprompted review
Yesim logo

Reply from Yesim

We're glad our support was able to help you – that's our main goal! Thank you!

Rated 5 out of 5 stars

The services are the Best

The services are the Best
I recomand

25 February 2026
Unprompted review
Yesim logo

Reply from Yesim

Thank you for your review! We do our best to provide great service, and we’re glad you noticed our efforts!

Rated 5 out of 5 stars

Currently travelling through Latin…

Currently travelling through Latin America and I've had issues with phones resulting in needing to transfer the esim between phones. This has been unbelievably easy, due to efficient customer service.

20 February 2026
Unprompted review
Yesim logo

Reply from Yesim

Our support team is available 24/7 to ensure you receive the best service at all times! Thank you!

Rated 5 out of 5 stars

Amazing app

Amazing app ! It’s easy and fast to use

25 February 2026
Unprompted review
Yesim logo

Reply from Yesim

Thank you for your review! We're delighted to hear that you enjoyed using our app =)

Rated 5 out of 5 stars

Great experience with Esim and support…

Great experience with Esim and support while having an issue.
Fully recommended, great staff and app experience.

23 February 2026
Unprompted review
Yesim logo

Reply from Yesim

We're glad our support was able to help you – that's our main goal! Thank you!

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