Yes Hearing Reviews 

Starkeys work great - except for a few glitches in contacting Yes Hearing for advice.

I have been very pleased with my experience with Yes Hearing. Both my representative Leyla and my audiologist Emily have been quick to communicate with me and both professional and friendly in their dealings with me. I very much appreciated Emily's help in setting up and accessing my Starkey account and in pairing my hearing aids with my phone, and I am hearing far better than I did with the hearing aids I had for the past few years from another company. I have also been given a care team and encouraged to communicate ongoingly.

I initially went through my Medicare supplement insurance to get a free hearing test and $500 of each hearing aid. The test was free but the Dr wanted $5000 for a quality hearing aid. I asked about the $500 for each piece and he said that was included. I said “what? That’s $6000 for the hearing aid. No way Jose. I went online and found Yes hearing and got quality hearing aids at half the price and the customer service was excellent. The in home hearing test, performed by the audiologist, was the same results as the Medicare Dr.
I’ve been wearing these for a month now and I don’t even know they’re in my ear. The sounds are very natural; I love the hearing aids and the customer service was excellent. Couldn’t be happier!!!

My experience with Connect Hearing was excellent. Mark and Brandi at your location in New Smyrna are the best example of dedicated employees for your company. The hearing aids that they fitted me with are the top of the line. They are more than what I expected. Thank you Mark and Brandi.....

Yes provided my devices for about 50% of what my audiologist quoted. The rep they sent to my home was pleasant and competent. What more could you ask? I’m completely satisfied.

Great staff always so Very Helpful. Being able to make adjustments online has saved time and money.

The hearing aids I have worn for several years still allowed ample hearing but could not give me the clarity I needed. Leyla patiently listened to my problem and gave me options that should better fit my situation. She recommended three different ones that were best for clarity. After discussing each, I chose to place my order for Oticon. An appointment was scheduled for a hearing test in office with a local audiologist who then worked with Leyla directly to be sure I got the best hearing aids and technology for my problem. There was never any pressure from Yes Hearing/Leyla to order any particular one or price range. In fact, she made it clear that I could start with one and then change to another until I was satisfied as long as I stayed within the trial period.
Although at the beginning I was uneasy dealing with an on-line company that I knew nothing about, Yes Hearing/Leyla has done what they said they would, answered many questions and filled the order promptly. They made the process a pleasant one.

Friendly, Professional and Helpful! They treat you like a friend, help you with any questions and they know their products. Great company!

The customer service. I don't often give glowing reviews for anything, but from late July, to today in late November, both Stephen in sales and Leyla in customer service have not only been very friendly and courteous while answering any and all of my questions, but also have gone above and beyond to do whatever they can to help me and make sure I'm happy. Thanks to both of you, my experience has been great. I feel more like I'm dealing with friends than just a company.

Good product and good service

One of the worst experiences. Ordered my hearing aid and paid with my credit card. After a month I had not heard back. After several emails I got a response. They said they no longer carried the hearing aid I wanted in my area (which was a top brand) and tried to sell me another brand and I did not want that one. So I cancelled the order. I was told I would have a credit on my card in 5 days. 5 days went by no credit...it took them 20 days to give me the credit. After a nasty email. They did NOTHING they had promised me when they tried to sell it to me. Beware

I have my Phonak hearing aids for just short of 1 year. They were fitted in my home by an Audiologist with Yes Hearing. It was the most professional fitting I have had and this is my 6th pair of hearing aids. From the first call to the second follow-up visit, everything was professional. The hearing aids have worked flawlessly since the day they were delivered. I would use them again and I recommend them regularly to others.

I am satisfied with the hearing aid. I was very much pleased to have Mary as an audiologist and instructor,
She is absolutely delightful and knowledgeable.
Thank you Mary! Dr.George Schillinger. Her last name is Biordi.

Abby came to our house three times to make sure everything was working right. When we had a problem with the charger they replaced it immediately.

Very easy to work with. Prices are great!

I canceled my purchase prior to receiving any products or services. A charge of $4950.00 was placed against my credit card at the beginning of my activity with Yes Hearing, and I have been struggling to get this charge removed. I contacted my credit card issuer and filed a formal dispute. Buyer beware!!

Leyla was very helpful and got me connected to the right people to get me going with my Starkey hearing aids. I am very pleased with YesHearing!

Fast, friendly, efficient service. Great follow-up and communication by Mr. Shawn Muth. WELL PLEASED.

Haley Santiago was very polite and very knowledgeable on the products that she represents. It was a pleasure working with her and I hope I get to deal with her on my transactions in the future