Banner for YES Glazing Solutions

YES Glazing Solutions Reviews 177

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Very happy that a friend recommended YES Glazing to us. What a great, professional company with amazing staff. Their assistance throughout went beyond d our expectations. We would recommend them to an... See more

Company replied

Rated 5 out of 5 stars

We are delighted with the new window, which looks great and will be so much more energy efficient. No more condensation! The fitters did a great job - they were quick and efficient and left everything... See more

Company replied

Rated 5 out of 5 stars

Excellent service as usual from Lee’s team at Yes Glazing . Unusual to get such brilliant after sales service from companies nowadays but they manage it every time. Superb work from George and Harry... See more

Company replied

Rated 5 out of 5 stars

We had a replacement of a skylight, with an opening this time. The opening section is 2m and total length of skylight 4m. The old was taken off with care and new one impeccably installed. The guys wer... See more

Company replied

Company details

  1. Window Installation Service
  2. Door Supplier
  3. Window Supplier

Written by the company

At YES Glazing Solutions, we take pride in being authorised and trusted installers of leading glazing brands. Our strong reputation is built on consistently delivering high-quality glazing products that are tailored to suit your specific needs. We offer a comprehensive range of premium glazing solutions, ensuring the perfect match for every project. From energy-efficient windows and elegant doors to advanced glass systems, our products are designed for performance, durability, and visual appeal. Our commitment to quality means we never compromise on materials. Every installation reflects our high standards of craftsmanship and attention to detail, delivering reliable and lasting results. We understand that every space is unique. That’s why our experienced team provides a fully personalised service—from the initial consultation through to the final installation. We work closely with you at every stage to ensure your expectations are not just met but exceeded. At the core of our business is customer satisfaction. Our knowledgeable and friendly staff are always available to guide you through the process, answering any questions and helping you make informed decisions. When you choose YES Glazing Solutions, you're investing in industry-leading products, expert installation, and unmatched service. Transform your home or workplace with innovative, stylish glazing solutions—discover the YES difference today.

Wine Room Doors

Explore our new product range.

Explore our new product range.
Bespoke Wine Room Doors Elevate your home with our bespoke wine room doors. Designed to beautifully display your wine collection, these sleek and elegant doors are available in genuine steel or steel-look aluminium. Perfect for any internal glazing application, they offer a clear view into your curated selection while maintaining optimal conditions. Ready to enhance your space? Explore our Wine Room Doors today!

Contact info

4.8

Excellent

TrustScore 5 out of 5

177 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent installation team…

Excellent installation team professionally completed work and all the replacement doors and windows are at a very high standard Highly recommended

8 April 2026
Unprompted review
YES Glazing Solutions logo

Reply from YES Glazing Solutions

Hi,

Thank you for your kind words and recommendation.

We’re delighted to hear that you were impressed with both the quality of our doors and windows, and the professionalism of our installation team. Delivering a high standard of workmanship and a smooth experience for our customers is always our priority.

It was a pleasure working with you, and we truly appreciate your support.

YES Glazing Solutions

Rated 5 out of 5 stars

Brilliant people, fantastic product

Very happy that a friend recommended YES Glazing to us. What a great, professional company with amazing staff. Their assistance throughout went beyond d our expectations. We would recommend them to anyone, in a heartbeat!

30 March 2026
Unprompted review
YES Glazing Solutions logo

Reply from YES Glazing Solutions

Hi Melissa,

Thank you so much for your kind words, it truly means a lot to our team.

We’re delighted to hear that you had such a positive experience with YES Glazing and that the recommendation from your friend led you to us. Providing a professional service and going above and beyond for our customers is exactly what we strive for, so it’s fantastic to know we delivered on that for you.

YES Glazing Solutions

Rated 5 out of 5 stars

We are delighted with the new window

We are delighted with the new window, which looks great and will be so much more energy efficient. No more condensation! The fitters did a great job - they were quick and efficient and left everything clean and tidy. Thank you.

24 March 2026
YES Glazing Solutions logo

Reply from YES Glazing Solutions

Hi Sophie,

Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re delighted with your new window and already noticing the benefits, especially the improved energy efficiency and no more condensation.

It’s great to know our fitting team made such a positive impression by working quickly and leaving everything clean and tidy, that’s exactly the experience we aim to deliver.

We really appreciate you taking the time to share your experience, and we hope you continue to enjoy your new window for many years to come!

YES Glazing Solutions

Rated 5 out of 5 stars

Very efficient

Very efficient. Great product and great installers.

18 March 2026
YES Glazing Solutions logo

Reply from YES Glazing Solutions

Hi Leigh,

Thank you so much for the 5* rating and the lovely review.

YES Glazing Solutions

Rated 2 out of 5 stars

Sorry I am going to break with…

Sorry I am going to break with tradition here which goes against all the “good” reviews for YES glazing. I have been meaning to do this for quite a while!

After retiring last year my wife and I went about getting our dream kitchen built. It has a glass Apex canopy and open front glass overlooking the garden.

We got on board with Yes glazing with Toby who was the YES salesman. Full credit to him Very good and helpful but unfortunately he left which dropped us in it! Sorry to say the contracts guy who came to see us was not very helpful and overhearing conversations between him and our builders he was suggesting everything wrong!!!!

From the start in the Construction our building contractor found it a complete nightmare. I do have an engineering degree and full engineering chartership (FIMechE) which spanned 30 years so I do know “a little” about engineering and the details we got from YES we’re not the best!
Drawings drawn out of scale and no complete drawing to show exactly what we were getting and properly defined locations and heights for our building contractor!

We should have been able to see exactly what we were getting but instead all the bits came in various boxes and were hastily put together on the day of installation. Surprise!!! …yes it certainly was!

To the bit that REALLY niggles me which after paying £45k leaves me absolutely fuming!!! We have two opening windows with electric actuators which were the last things fitted the fitters came. Surprise!!! Oh yes!! The fitters knew this was wrong and very quickly bolted them on and left leaving the electric wiring dangling down external to the frames. We were told by YES glazing we don’t do electrics; sort that out yourself!
Well ok we sorted that out but left the £45k window frames (which do look superb) completely ruined by the site of the power wiring left dangling down.
So please take the lovely pictures of YES glazing with a “pinch of salt” because it will be completely ruined by the power wires (or lovely plastic conduit!) if you go this option!

To do the job properly, it needed more care from the fitters and on behalf of YES glazing pride in the job they were doing. The job should have included a trial assembly and the frames drilled out to conceal the electric wiring inside. 8mm rubber Grommets fitted at the interfaces for the wiring entering the frames.

Our Building contractor would write a book on the YES glazing if I let them. YES glazing completely wrong footed them meaning the height of the offsets onto the roof to be too shallow with the top edge about 2in above the felt level. Our building contractor also had to correct the roof line by two inches with a twist in the frame.

Enough of the building contractor.

I remain bitterly disappointed that our lovely windows are blighted by these horrible electrical wires which we have no choice other than sticking down the inside of the windows!
NO YES glazing the solution is NOT to stick a rotten bit of plastic conduit down the side of the window to hide the mistake you did not conceal the wiring inside the frames!

Thank you

25 October 2025
Unprompted review
YES Glazing Solutions logo

Reply from YES Glazing Solutions

Hi Colin,

Thank you for taking the time to leave your review.

Firstly, we would like to clarify that the contract value for the glazing supplied and installed by Yes Glazing Solutions was £36,841.37, not £45,000 as stated in the review. The glazed apex roof element that includes the actuators accounted for £20,209.36 of this total.

This project was also unusual because no architect’s ‘to build to’ drawings were provided and the builder had the difficult task of designing the extension as they built it. We were instructed to manufacture the glazing off plan for the builder to construct the openings to suit. While we are always happy to offer guidance, the design and construction of the extension itself sit with the client ,architect or building contractor rather than the glazing installer.
During the project, our Director paused the manufacture of the apex roof following a site visit when it became clear to him the opening would not match the agreed dimensions. Had we continued, the roof would not have fitted and would likely have required a costly remake that the client would have been responsible for.

Although our contract allows for one survey visit, due to changes throughout the build we ended up attending site around nine times to help finalise the details before manufacture. As there were no architect’s ‘to build to‘ drawings and the structural openings were being formed during the build, we worked closely with the client and builder throughout the process to help finalise dimensions and ensure the glazing could ultimately be installed successfully.

Throughout the project we made every effort to work constructively with the client and their contractor to help overcome the challenges of the build and achieve a successful installation.

The review also mentions that our drawings were “not to scale”. Our in-house CAD drawings are clearly marked as not to scale by design, as all critical dimensions are fully labelled on the drawings. This is standard practice and avoids the risk of errors that can occur when dimensions are taken by scaling a drawing.

There were also three occasions where confirmed installation dates had to be postponed by the client, two of which were cancelled within 48 hours of the planned start. Despite the disruption, we accommodated these changes to help the project progress.

Regarding the actuator cables, our documentation clearly states that electrical connections are to be completed by the client’s electrician, as we are not electricians. When the concern about cable visibility was raised, the client asked if the cables could be routed internally through the rafters. Due to the way the roof structure had already been completed, doing so would have required drilling through structural and weathered elements, which we were not prepared to compromise.

Instead, we suggested a neat solution we have used before on our glazed roofs — installing a small 10mm x 15mm black conduit along the glass line where it meets the black rafter. This is a purpose-made, discreet cable conduit, not simply “a rotten bit of plastic”, and when installed correctly it is very unobtrusive. We also sent the client a link to the exact product.

When the client later confirmed he was still unhappy, we offered free of any cost to visit site ourselves, purchase the materials and route the cable ready for his electrician, even though this was outside our contractual scope. Unfortunately, this offer was declined, and our follow-up offer of assistance received no response. For that reason, receiving this review several months later was unexpected.

While we respect the reviewer’s engineering background, glazing systems must be installed in accordance with manufacturer requirements, structural limitations and weatherproofing considerations, and our recommendations were made to protect the safety and long-term performance of the system.

YES Glazing Solutions

Rated 5 out of 5 stars

A fantastic company

A fantastic company - seamless from start to finish. Incredibly dedicated installers, very professional, left our place immaculate and the doors installed with virtually no making-good to do. The whole team were lovely to deal with and our news doors look amazing. Thank you

11 February 2026
YES Glazing Solutions logo

Reply from YES Glazing Solutions

Hi,

We're happy to hear that you had such a positive experience with our team! It's wonderful to know the installation process was seamless, professional, and exceeded your expectations. Thank you for your kind words!

YES Glazing Solutions

Rated 5 out of 5 stars

Good product and good experience

Good customer service. Sales team who listened and were very helpful. Installation was good. I really love my doors! They have transformed the feel of my flat. Good quality product - very elegant! Thank you.

2 February 2026
YES Glazing Solutions logo

Reply from YES Glazing Solutions

Hi Jane,

We're happy to hear that you had a positive experience with our sales and installation teams. It's great to know you love your doors and that they've transformed your flat! Thank you.

YES Glazing Solutions

Rated 5 out of 5 stars

4m Skylight with 2m tilt opening

We had a replacement of a skylight, with an opening this time. The opening section is 2m and total length of skylight 4m. The old was taken off with care and new one impeccably installed. The guys were real professionals, took proper care to minimize any rubbish, damage etc. They cleaned up after so well, you wouldn't know they has been! This new one and previous one 19 years ago are both excellent products. Thank you all.

22 January 2026
Unprompted review
YES Glazing Solutions logo

Reply from YES Glazing Solutions

Hi,

We're happy to hear that the skylight replacement was impeccably installed and that our team took great care during the process. It's wonderful to know you're pleased with our products and service. Thank you for your positive feedback!

YES Glazing Solutions

Rated 5 out of 5 stars

5* customer service from start to…

5* customer service from start to finish. Wanted a bespoke secure door and that exactly what I have. Beautiful product and fantastic customer service and installation

27 November 2025
YES Glazing Solutions logo

Reply from YES Glazing Solutions

Hi Katrina,

We're happy to hear that you received excellent service and a beautiful, secure door tailored to your needs. Thank you for your fantastic feedback!

YES Glazing Solutions

Rated 5 out of 5 stars

The whole process from beginning to end…

The whole process from beginning to end went very smoothly. All the complicated parts were explained clearly, and each step was handled professionally. I’m very happy with the work and highly recommend this service.

11 November 2025
YES Glazing Solutions logo

Reply from YES Glazing Solutions

Hi,

We're happy to hear that the process was smooth and clear for you. We appreciate your recommendation and are glad that you are satisfied with the work. Thanks for your feedback!

YES Glazing Solutions

Rated 5 out of 5 stars

Good experience

Quick, efficient, friendly and window looks great.

18 November 2025
YES Glazing Solutions logo

Reply from YES Glazing Solutions

Hi Christine,

We're happy to hear that our service met your expectations, and we appreciate your positive feedback about your window!

YES Glazing Solutions

Rated 5 out of 5 stars

Genuine five stars

Possibly one of the best firms around for customer service. They obviously pride themselves on engaging with the customer and this shines through from the support team in office to the team fitting the product. A genuinely nice group of individuals and the products supplied are the quality you’d expect to match!
It’s unusual for a job to go without a hitch (30+ windows) and the measure of their success is how this was handled, prompt, with honesty and with careful customer focus. No hesitation in recommending and would use them again, although hopefully that’s all our window solutions sorted for life!

12 November 2025
YES Glazing Solutions logo

Reply from YES Glazing Solutions

Hi Amanda,

We're happy to hear that you had such a positive experience with our team and products! It's great to know our customer focus and quality resonated with you. We appreciate your recommendation and are glad we could meet your window needs.

YES Glazing Solutions

Rated 5 out of 5 stars

We said yes twice to Yes Glazing!

We have used Yes Glazing on two occasions now, and on both they have been extremely professional and helpful in the sales, build and fitting process.

We live in an older property with a lot of original Crittall windows and we replaced the more recent, and poor quality glazed wooden doors we inherited when we bought the house, with YES Glazing's steel look doors. While these have a more contemporary look they complement the original windows brilliantly, and bring a level of practicality, efficiency and security to the house which we needed.

The product quality and value is excellent and exceeds the other brands we considered, and the team at YES clearly have pride in what they do and want to deliver excellent customer service, which they have done!

We would especially like to thank the expert fitters James and Stelios who were so courteous and accommodating in how they worked. They managed to install the doors so skilfully that it was hard to spot any evidence of their work and we were over the moon with the result.

We'd recommend Yes Glazing unreservedly and will certainly use them a third time if we ever find the need!

3 October 2025
YES Glazing Solutions logo

Reply from YES Glazing Solutions

Hi Nik,

We're happy to hear that you've had such positive experiences with us on both occasions. It's great to know that our team was helpful throughout the sales, build, and fitting process.

YES Glazing Solutions

Rated 5 out of 5 stars

Excellent service

Excellent service, the two main installers were extremely efficient and kept everything tidy at the end of each day.

The overall process was very good with excellent communication.

When we eventually work on the rear of our home we will be using Yes Glazing Solutions.

19 September 2025
YES Glazing Solutions logo

Reply from YES Glazing Solutions

Hi Jacob,

We're happy to hear that you received excellent service and that our installers were efficient and tidy. We look forward to working with you again!

YES Glazing Solutions

Rated 5 out of 5 stars

Delighted with our new doors

The whole process from design to installation was extremely professional and we are delighted with our new French doors. I would have no hesitation in recommending Yes Glazing.

5 August 2025
YES Glazing Solutions logo

Reply from YES Glazing Solutions

Hi Jonathan,

Thank you so much for your kind words! We're thrilled to hear that you're delighted with your new French doors and that the process from design to installation met your expectations.

It means a lot to us that you would recommend us, we truly appreciate your support!

YES Glazing Solutions

Rated 5 out of 5 stars

Really happy customer

The whole process from the initial visit to the end of installation was smooth, the process, survey, notifications, next steps, dates and payments were very clear.
We have used YES before & were totally happy with them. Everyone has been helpful and easy to talk with. Our window fitters worked on the hottest day of the year from early morning until 6pm & were great to have around. I would recommend YES & they would be our go to in future. |We are really pleased.

11 July 2025
YES Glazing Solutions logo

Reply from YES Glazing Solutions

Hi Anne,

Thank you so much for your wonderful feedback! We're delighted to hear that the entire process, from your initial visit to the final installation, was smooth and clear. It’s especially rewarding to know that you’ve chosen YES again and continue to be happy with our service.

We’ll be sure to pass on your kind words to the team, especially the fitters who worked so hard on such a hot day.

Your recommendation means a lot to us, and we look forward to helping you again in the future. Thank you for your trust and support!

YES Glazing Solutions

Rated 5 out of 5 stars

Excellent service and workmanship from…

Excellent service and workmanship from Lee’s team at Yes glazing ! It is rare nowadays to find a company that produce such excellent workmanship plus amazing after sales service. An amazing company with the best staff ! Special thanks to the top guys Harry and George who tirelessly get the job done whilst being great guys to have in your home. I cannot recommend this company enough ! Thanks also to Susan for excellent after sales care. THANK YOU

8 July 2025
Unprompted review
YES Glazing Solutions logo

Reply from YES Glazing Solutions

Hi Lily,

We're happy to hear that you received excellent service and workmanship from our team! It's great to know that you found our after-sales service amazing. We appreciate your high recommendation and thank you for your kind words.

YES Glazing Solutions

Rated 5 out of 5 stars

We highly recommend Yes Glazing…

We highly recommend Yes Glazing Solutions. From the initial consultation with Toby and Arek to the final installation by George and Harry, the entire process was smooth and stress-free. Every member of the team was professional, helpful, polite, and incredibly tidy throughout. The quality of the windows and doors is outstanding—they’ve completely transformed our home. We wouldn’t hesitate to use Yes Glazing Solutions again and happily recommend them to others.

19 May 2025
Unprompted review
YES Glazing Solutions logo

Reply from YES Glazing Solutions

Hi Cherie,

Thank you so much for your wonderful review! We're thrilled to hear that Toby, Arek, George, and Harry provided you with a smooth and stress-free experience, and that you're so happy with your new windows and doors. We really appreciate your recommendation and look forward to helping you again in the future!

YES Glazing Solutions

Rated 5 out of 5 stars

Great experience

Good communication throughout the process. All staff so helpful and polite. Left no mess & the doors & window that we had installed make such a huge difference to our home. Wouldn’t hesitate to recommend them.

30 May 2025
YES Glazing Solutions logo

Reply from YES Glazing Solutions

Hi Suzanne,

Thanks so much for your fantastic review! We're thrilled to hear that you're so happy with your new doors and window, and that they've made such a huge difference to your home.

It's wonderful to know that our team provided you with helpful and polite service, and that our communication throughout the process met your expectations.

YES Glazing Solutions

Rated 5 out of 5 stars

Communication is the key to success and…

Communication is the key to success and these guys have that down to a fine art. From the initial meeting, through quotation, surveys, product manufacturing to our installation today, they shone with an abundance.

Our scheduled installer unfortunately went out sick this week and rather than call us to re-schedule, the Managing Director of the company came to complete the installation himself. That is true ownership and accountability and the art of putting the customers first.

The only downside to the installation of a stunning new front door and side panel is that we are now spending more money to have the windows replaced to really finish off the look of our house.

I have no hesitation in recommending this company and very rarely applaud such praise, but this was well above expectations both in terms of the quality of the product, but more importantly, the outstanding service received from all the staff.

The whole team is a credit and should be applauded.

21 May 2025
YES Glazing Solutions logo

Reply from YES Glazing Solutions

Hi Mr Hill,

Thank you so much for taking the time to leave such an incredibly kind and detailed review! We're absolutely thrilled to hear that your experience, from the very first meeting all the way through to the installation of your stunning new front door and side panel, was so positive.

We truly believe that clear communication and exceptional service are paramount, and your feedback confirms that our efforts are making a real difference. We're especially grateful for you highlighting the dedication of our Managing Director in stepping in to ensure your installation went ahead as scheduled despite an unforeseen circumstance.

YES Glazing Solutions

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look