We recently signed up for the Starlink Broadband with Yellowcom and have had a pleasant experience so far. Stephan initially got in contact with us and sold us the product. He was clear and... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Can highly recommend Yellowcom and the service they provide. I have only ever had small issues with them on a couple of occasions - couldn't log in online / trying to set up holiday recordings etc. As... See more
Company replied
We contacted Yellowcom late in the afternoon and were handled by Cliodhna Kennedy who was very friendly and efficient. We expressed that we were a start up and urgently needed a number for our brandin... See more
Have had a few issues in service which were logged and Michael Robinson was straight on the case and did not leave a stone unturned until it was fixed and we were happy with the service being 100%. he... See more
Company replied
Company details
Information provided by various external sources
Leading provider of mobile and landline solutions for business
Contact info
Clydesdale House, Glasgow Business Park, G69 6GA, Glasgow, United Kingdom
- yellowcom.co.uk
4.9
Excellent
782 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Was set up with a new broadband service…
Was set up with a new broadband service with Gary, personable and professional. Thank you
25 March 2026
Unprompted review
Reply from Yellowcom
Hi Eamonn,
We're so glad your new broadband upgrade went smoothly. We'll be sure to pass on your kind review to your Account Manager Gary.
The Yellowcom Team
Excellent service
Excellent service, Gary has been so helpful and friendly. Would definitely recommend!
27 April 2026
Unprompted review
Reply from Yellowcom
Hi Aoife,
Thank you for your 5-star review and feedback on how helpful Gary was - this level of service is what we take pride in!
The Yellowcom Team
Me and my husband have an account fir…
Me and my husband have an account fir broadband with yellowcom for our business. Our account manager Gary is exceptional,he's always available and a friendly helpful chap.
30 April 2026
Unprompted review
Reply from Yellowcom
Thank you for your wonderful feedback, Paula. We’re delighted to hear that you and your husband have had such a positive experience with Yellowcom for your business broadband. It’s fantastic to know Gary has been such a friendly, helpful and dependable account manager. We truly appreciate your support and kind words.
The Yellowcom Team
Gary is a personal account manager he…
Gary is a personal account manager he is friendly and always available.
23 April 2026
Unprompted review
Reply from Yellowcom
Hi Patrick,
We're delighted with Gary's service he provided you with. We'll be sure to pass on your feedback to him.
The Yellowcom Team
Our Yellowcom experience
We had problems with our old lines into our company which were ongoing. Dara and Kyle in the customer care department were very supportive and did everything they could to sort our issues. They always answered the phone and listened which is not usual these days. They sent a very competent technician (Remus) to our place of business and he sorted our problem efficiently and gave me advice if ever there was any problem into the future. We have had a great experience with Yellowcom and would highly recommend them for your internet needs.
29 April 2026
Unprompted review
Reply from Yellowcom
Thank you for sharing your experience with us. We’re delighted to hear that Dara and Kyle provided such supportive and attentive customer care while working through the ongoing issues with your lines. It’s especially great to know that Remus was able to efficiently resolve the problem onsite and provide helpful advice for the future.
Clear communication and dependable support are very important to us, so your recommendation means a great deal. We truly appreciate your kind words.
The Yellowcom Team
Recent upgrade of broadband there…
Recent upgrade of broadband there sorted within a few days. Thanks to my account manager Keely for providing great service and support over the past 4 years
22 April 2026
Unprompted review
Reply from Yellowcom
Hi,
We are delighted that your upgrade went smoothly and that Keely was able to support you throughout your 4 year journey with us!
The Yellowcom Team
Good service.manager Gary done a great…
Good service.manager Gary done a great job.
29 April 2026
Unprompted review
Reply from Yellowcom
We're delighted that Gary is such a supportive Account Manager. Thanks for your 5 star review.
The Yellowcom team
My account manager Gary was very good 👍
My account manager Gary was very good 👍
28 April 2026
Unprompted review
Reply from Yellowcom
Thanks Crick for your kind words and 5 star review!
The Yellowcom Team
Excellent service
Cant thank Michael and Jack enough for their patience and hard work soring a problem with broadband in my work ahead of an inspection!
28 April 2026
Unprompted review
Reply from Yellowcom
Hi Chelsea,
Thanks so much for your kind words and 5 star review. We're delighted the issue was resolved in good time.
The Yellowcom Team
Keely has been my account manager for…
Keely has been my account manager for over a year, she is always so supportive and checks in every month
29 April 2026
Unprompted review
Reply from Yellowcom
Hi Sarah,
We appreciate your kind words and will be sure to pass on to Keely. Thank you!
The Yellowcom Team
Highly recommend Yellowcom!
Can highly recommend Yellowcom and the service they provide. I have only ever had small issues with them on a couple of occasions - couldn't log in online / trying to set up holiday recordings etc. As soon as I reached out to Ross (Clarke), he was on the phone straight away to help sort it out. Really friendly and efficient, nothing's ever a hassle. Couldn't give anything other than a great review!
31 March 2026
Unprompted review
Reply from Yellowcom
Thank you for your fantastic feedback, Julie. We’re delighted to hear you’ve had such a positive experience with our service. It’s great to know that Ross was quick to respond and able to resolve your queries efficiently, making the process easy and hassle-free.
We truly appreciate your recommendation and kind words.
The Yellowcom Team
Excellent service
I find that Yellowcom give prompt service. We have a personal manager (Gary) and if there is any issues he is my point of contact. All quearys are dealt with quickly and efficiently.
27 April 2026
Unprompted review
Reply from Yellowcom
Thank you for your great feedback, Jayne. We’re delighted to hear you’ve experienced prompt and efficient service, and that having Gary as your dedicated point of contact has made things straightforward. We truly appreciate your kind words and support.
The Yellowcom Team
They delivered a top class service
They delivered a top class service, and helped us massively. They kept distribution to a minimum which was great as an addiction charity needing access to phone line.
28 April 2026
Unprompted review
Reply from Yellowcom
Thank you for your fantastic feedback, Johnny. We’re delighted to hear that the team delivered such a high level of service and were able to support you while keeping disruption to a minimum. We understand how vital reliable phone access is for your work, so it’s great to know this was handled effectively. We truly appreciate your kind words.
The Yellowcom Team
Yellowcom have transformed our approach…
Yellowcom have transformed our approach to IT support. What was once a sporadic and reactive setup is now a proactive, strategic framework that genuinely supports the way we operate. The introduction of a dedicated account manager has made a remarkable difference — issues are anticipated rather than chased, communication is clear, and recently helped with immediate provision of key IT hardware for new staff on a new project. We finally feel that our IT is being managed with long‑term stability in mind. Their service has brought structure, confidence, and real value to our organisation
23 April 2026
Unprompted review
Reply from Yellowcom
Thank you for such an insightful and detailed review, Raymond. We’re delighted to hear that our approach has helped shift your IT support from reactive to proactive, and that the introduction of a dedicated account manager has made such a positive impact.
It’s especially great to know that our responsiveness, clear communication, and ability to support your team with timely hardware provision have added real value to your organisation. We truly appreciate your trust and your kind words.
The Yellowcom Team
Raymers the technician assisted in…
Raymers the technician assisted in connecting the Wi-Fi to the cash register. He was thorough, methodical, and provided excellent service throughout.
Thank you
Margy Daly
21 April 2026
Unprompted review
Reply from Yellowcom
Thank you for your kind feedback, Margy. We’re delighted to hear that Raymers provided such thorough and methodical support while assisting with your Wi-Fi connection. It’s great to know you received excellent service throughout. We truly appreciate your comments.
The Yellowcom Team
Technical help
Harry was more than patient this morning with a very nontechnical customer,thank u Harry for your help.
20 April 2026
Unprompted review
Reply from Yellowcom
Thank you for your kind feedback, Mairead. We’re delighted to hear that Harry provided such patient and supportive assistance. It’s great to know he made things easier to understand and helped resolve your issue. We truly appreciate you taking the time to share your experience.
The Yellowcom Team
We recently switched our phone systems…
We recently switched our phone systems over to yellowcom and couldnt be happier with the level of service we recieved
Patrick. Eoghan and Kyle were on hand at all times going above and beyond to ensure the transition was seamless for us
I couldn't recommend Yellowcom and their staff highly enough
Stephen Fitzpatrick
PGA Professional
Macreddin GC
14 April 2026
Unprompted review
Reply from Yellowcom
Thank you for your fantastic review, Stephen. We’re delighted to hear that your switch to Yellowcom went so smoothly and that you’re so happy with the level of service provided. It’s great to know Patrick, Eoghan, and Kyle were on hand throughout and went above and beyond to support you.
Your recommendation means a great deal to us - we truly appreciate your kind words.
The Yellowcom Team
Great telephone support...
Well I had to call support. They were absolutely as helpful as they could have been. I traded several back and forward calls with Rachel, ans she was so pleasent to deal with. So much so, that I called Rachel back afterwards, to thank her for her patience and assistance with me. As we are new clients, this gives us great reassurance going forward.
17 April 2026
Unprompted review
Reply from Yellowcom
Thank you for your great feedback, Niall. We’re delighted to hear that Rachel provided such helpful and pleasant support, and that her patience made a strong impression. It’s especially nice to know this has given you reassurance as a new client. We truly appreciate you taking the time to share your experience.
The Yellowcom Team
I cannot thank Jack Meeke of Yellowcom…
I cannot thank Jack Meeke of Yellowcom enough for the care and help he gave me this past week. My broadband/wifi was dropping numerous times during the day for the past week and he was always at the end of the phone helping me to sort it out. He checked in with me a couple of times a day to see how it was going and chased up the engineers every time I called. I don't think I've come across support like it in the past. Cannot recommend them enough!
17 April 2026
Unprompted review
Reply from Yellowcom
Thank you for your fantastic review, Martin. We’re delighted to hear that Jack provided such attentive and dedicated support during a challenging issue. It’s great to know his regular check-ins and persistence in coordinating with engineers made a real difference.
Your recommendation means a great deal to us - we truly appreciate your kind words.
The Yellowcom Team
Yellowcom service…
Yellowcom have lived up to their promises and have provided everything they promised on time and when issues arise they are quickly on hand to support us. The engineers are always helpful and professional as are the team in the HQ. Our system gives little bother and has been a huge asset to the communication and safeguarding in school as staff are all now connected to each other. The digital switch over was seamless and we appreciate their service.
15 April 2026
Unprompted review
Reply from Yellowcom
Thank you for your detailed feedback, Jeffrey. We’re delighted to hear that we’ve delivered on our promises and that the system has been such a valuable asset to your school. It’s great to know both our engineers and support team have provided helpful and professional service, and that the digital switchover was seamless. We truly appreciate your support and kind words.
The Yellowcom Team
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