Absolutely disgusting way to treat people! Don't order from this company or any of it's affiliates. Check their head office company and affiliates.. they have many! Rip off! Got 2 kits to make amigu... See more
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Website says 5-7 business days to deliver to the UK. After 8 days they've still not dispatched anything. Numerous chase ups and fob off replies from Yarnset saying they are having logistical issues,... See more
Purchased a set to try in June. It's September and I never received it. Tried to contact customer service and, in broken English, I was told 1)sorry for the delay, we'll ship ASAP, 2) it's in the hand... See more
Delivery promises are not kept. Their email responses are to delay and delay. They provide no accurate delivery information. Refused to refund. Beware, look for some where else. The package arr... See more
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Lack of service
Ordered a kit 8 weeks ago. After 6 weeks it still hadn’t shipped. Contacted customer service. Said they would get it out right away. 10 days later, the order still has not shipped. Tried to cancel, but they said I can’t as the order is being processed. I asked for clarification regarding shipping, and got no response. So they aren’t shipping, and I can’t get a refund. $40 out the window? Bad service.
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