Yamegift logo
Visit website

Yamegift Reviews 5

•
TrustScore 3.5 out of 5

3.7

Gift Shop
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Gift Shop

Written by the company

A gift brand that is loved and trusted by influencers. Find unique and personalized gifts for your family and friends for any occasion. We offer a variety of collections, including jewelry with message cards, leather journals, home decor, and apparel.

Contact info

3.7

Average

TrustScore 3.5 out of 5

5 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Thank you Tracy Bibi,

Thank you Tracy Bibi,
Your resolution of the problem of the necklace ordered from your company has been resolved and My daughter was pleased with the gift.
I will absolutely recommend your company in that you took the responsibility and immediately identified the problem and reshipped the gift for our daughter.
Thank you for your great customer service, your company is fortunate to have an excellent employee as yourself.
Order #YMG3233 resolved

15 December 2023
Unprompted review
Yamegift logo

Reply from Yamegift

Dear Erma,

Thank you for taking the time to update your review. We are thrilled to hear that your daughter loved the gift and that you were satisfied with the way we handled the situation. Your kind words and recommendation are greatly appreciated and serve as a wonderful affirmation of our commitment to exceptional customer service.

At Yamegift, we always strive to ensure our customers have a positive experience, even when unforeseen issues arise. It's feedback like yours that motivates us to continue providing the best service possible.

Thank you once again for your support. We look forward to the opportunity to serve you again in the future.

Warm regards,
The Yamegift Team

Rated 5 out of 5 stars

Detailed product spec and fast service

I did a lot of research for the item i wanted and finally ordered from Yame, Inc. yesterday, after reviewing the most detailed spec they have provided for the item. I received a text message this morning with tracking no. I can't believe the crystal came the same day afternoon. I am giving them a 5 stars service and will definitely buy from them again.

22 December 2023
Unprompted review
Rated 1 out of 5 stars

We haven’t even received it yet 😟

I can’t review let alone recommend a product that I ordered weeks ago. Won’t be recommending or using your service again!!!!

19 December 2023
Yamegift logo

Reply from Yamegift

Dear Andrew,

Thank you for sharing your feedback, and we're genuinely sorry to hear about your dissatisfaction with our service. We value each customer's experience and are here to ensure your concerns are addressed.

Regarding your order, our records show that you placed it on December 6th. We processed it within 2 days and shipped it out on December 8th. According to the tracking information, the package was delivered on December 16th. This timeline aligns with our commitment to timely delivery.

We understand that not receiving timely updates can be frustrating, and we apologize if there was any communication gap on our part. We have made efforts to reach out to you to discuss this issue but unfortunately, haven't received a response yet. We're eager to resolve any outstanding concerns you might have.

Customer satisfaction is our top priority, and we assure you that the shipment was delivered as per the schedule. However, if there are any other issues or if there's anything specific you'd like assistance with, please feel free to contact us directly. We're here to help and ensure that your experience with us is positive.

Thank you for your patience and understanding. We hope to have the opportunity to serve you better in the future.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look