Yama Seafood Inc. Reviews 885

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 407 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, often describing them as fresh, delicious, and exceeding expectations, even when compared to local sushi spots or other providers. Many highlight the rich, buttery textures and clean taste of items like salmon and tuna, making preparation effortless for dishes like sashimi and nigiri. The delivery service is frequently commended for being on time, well-packaged, and ensuring products arrive frozen solid, even across long distances. However, some customers also noted issues such as receiving items that were not as expected, like uni arriving frozen or tuna with residual sinew, which affected their overall satisfaction. A few other people also felt that the quality had declined, mentioning fishy tastes or mushy textures, and some experienced missing items or delayed orders.

What people talk about most

Quality

People report positive experiences with quality, consistently praising the high quality of the fish and... See more

Product

Reviewers highlight positive aspects of product, consistently praising the high quality and freshness of the... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting punctual delivery and excellent... See more

Order

Reviewers express satisfaction with the ordering process, often highlighting its ease and intuitiveness, with... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the great quality and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We ordered bluefin akami, bluefin chu toro, Loch Duart salmon, and Ora King salmon from Yama Seafood. Everything arrived frozen solid in insulated packaging and was clearly handled with care. The... See more

Rated 5 out of 5 stars

Super easy website to find exactly what you want, mine was sashimi grade fish for a private Omakase dinner for a client. Seafood arrived bang on time, packed well in ice. I had 2 types of Tuna, King S... See more

Rated 5 out of 5 stars

​Absolutely AMAZING fish!! I am definitely a sushi-snob, and while I’ve tried Catalina Offshore and E-Fish—both of which were fine—Yama is in a completely different league! The quality and taste are m... See more

Rated 5 out of 5 stars

We are now a four time user of home delivery from Yama. At first I was very hesitant considering delivery time and the product being fish. Yama in advance alerts you to expected shipping and deliv... See more


Company details

  1. Seafood Market

About Yama Seafood Inc.

Written by the company

Logo

Michelin Star Quality Seafood, Delivered Straight To Your Door

Established in 1980, Yama Seafood is renowned for supplying the highest quality seafood to a diverse range of clients, including prestigious Michelin Star restaurants. Now, we deliver that same seafood straight to your door.

Taste the difference of having your tuna cut from the same fish that we prepare for high end restaurants, by the same experienced masters. Explore our wide assortment of high-grade tuna, salmon, hamachi, uni, and sashimi-grade fish. You can even preorder seafood straight from Toyosu Market in Japan, the biggest and most renowned seafood market in the entire world.

Yama Seafood prides itself on delivering exceptional quality seafood coupled with outstanding customer service. The finest seafood in the world is now at your fingertips.


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Contact info

4.7

Excellent

TrustScore 4.5 out of 5

885 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 72% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Kama Toro - BOGO experience

The o-toro, caviar and salmon were excellent as usual. We tried the bogo Kama toro but one went bad by the time it reached us and the other was going bad. The one that was bad was browning which was disappointing

25 March 2026
Rated 1 out of 5 stars

Fast but brush off service, Omakase box quality is disappointing

The packaging and customer service are amazing—arguably the best online for a retailer. (Fixed-- They just brush you off when they messed up)

However, the Omakase box was disappointing, as it was mostly filled with lower-grade (Level C) fish.

When I fileted them, the texture was cloudy and mushy. My family has been in the sushi business since my great-grandmother (from Osaka); I have been training for nearly 10 years, so there is no misunderstanding regarding quality.I had my father double checked for me as well, and he's been sushi chef for 30 years.
It would be much better to reduce the quantity and prioritize higher-quality selections instead.
However, I haven't check the toro and kuruma ebi yet, hope the experience would be better than this.

26 March 2026
Unprompted review
Yama Seafood Inc. logo

Reply from Yama Seafood Inc.

Dear Michael,

Thank you for taking the time to share your detailed feedback, we truly appreciate it.

We sincerely apologize that the Omakase box did not meet your expectations in terms of quality. We understand your background and experience, and your feedback is very valuable to us.

Our goal with the Omakase selection is to provide a balanced variety based on daily availability, but we completely understand your preference for prioritizing higher-grade selections over quantity. This is something we will certainly review with our team for improvement.

We truly value your support and hope to have another opportunity to provide you with a better experience on your next order.

Best regards,
Yama Seafood Team

Rated 5 out of 5 stars

Yama Seafood never disapoints

Yama Seafood never disapoints. Their fish and shellfish are simply outstanding. I used to buy exclusively from another online seafood retailer until I discovered Yama. You simply cannot go wrong with Yama.

23 March 2026
Rated 5 out of 5 stars

Fantastic experience

I was truly grateful on the thawing instructions for the O-toro. By essentially dry aging it for 24 hours it really elevated the experience.

Ordering was easy, delivery on time. Just a lovely experience all around.

23 March 2026
Rated 5 out of 5 stars

A Standout Premium Seafood Experience

I recently ordered a selection of premium items from Yama Sushi, including unagi kabayaki, Kaluga caviar, salmon toro sashimi, ikura, bluefin chu-toro, and Maine uni, and overall the experience was excellent.

The standout for me was the uni — exceptionally fresh, sweet, and with a perfect texture. Truly top quality. The ikura was also impressive; unlike many that tend to be overly salty, these were well-balanced and clearly high grade. The salmon was another highlight. I actually compared it side-by-side with a similar cut from another provider, and the Yama Sushi version was the clear favorite among my guests. Finally, the bluefin chu-toro was exactly what you hope for — rich, clean, and perfect.

Overall, the quality across the board was consistently high, and this was one of the better premium seafood orders I’ve had. I would definitely order from Yama Sushi again.

19 March 2026
Rated 5 out of 5 stars

Life changing for our family

Yama seafood has provided our family with pristine, beautiful fish for years. The fish is delivered, expertly packaged, filets flash frozen or fresh as preferred. They are also able to custom orders. Recent orders of Sea Bass, Ora King, and Arctic Char are absolutely delicious, superior to anything we could purchase locally. Definitely life changing for our family.

17 March 2026
Rated 5 out of 5 stars

5 Stars

I don't do reviews. I know people say that all the time. Listen to me when I tell you this is a top notch experience. The communication, packaging, quality of product. You wont find anything better.

9 March 2026

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