Y1 Custom Reviews 

113
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, noting their comfort, warmth, and durability, alongside vibrant colors and perfect personalization. Many people highlight the staff's helpfulness, patience, and excellent communication throughout the design and ordering process, ensuring satisfaction. The service provided is frequently described as top-notch, with people appreciating the smooth process from initial inquiry to delivery, often receiving orders earlier than expected. Reviewers are particularly impressed with the custom designs and the overall efficiency, leading to high recommendations and repeat orders from various clubs and societies.

What people talk about most

Product

Customers had positive experiences with product, consistently praising the high quality and durability of... See more

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, professionalism, and... See more

Quality

Consumers find quality to be positive, with many reviewers describing the fleeces as fantastic, amazing, and... See more

Order

Users describe positive interactions with order, with many expressing satisfaction and a strong likelihood of... See more

Service

Customers consistently note positive experiences with service, highlighting the constant communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our custom retro fleeces have just arrived in our hockey club colours and we absolutely love them! From the first correspondence with Emily she was super helpful throughout the whole proces... See more

Rated 5 out of 5 stars

Ollie at Y1 Sport is an absolute legend! Our tennis club, the Grange in Edinburgh, was voted by the LTA as Scottish Tennis Club of The Year and now, thanks to Ollie at Y1 Sport, our tennis members (an... See more

Rated 5 out of 5 stars

Frances was our account manager and was extremely helpful from the offset. Sent us out samples in varying sizes so everyone could choose the best fit. The bespoke fleeces are fantastic and everyone in... See more

Company replied

Rated 5 out of 5 stars

We had a large order of fleeces for our University sport society and they turned out much better than we ever thought! The colours are so vibrant and each personalisation was perfect. We are extremely... See more


Company details

  1. Clothing Supplier

Written by the company

We're not just a brand; we're a movement. At Y1 Sport, our mission is simple: Transforming lives through the power of sport with a strong commitment to being fully carbon neutral. Dive into the Y1 Universe: Y1 Sport: Sustainable, high performance athletic wear for the champions of tomorrow. Y1 Custom Stash: Highly bespoke casual wear for the everyday athlete, trusted by over a thousand clubs. Y1 Hockey: Elite hockey essentials, chosen by world-class players. YoungOnes Apparel: Limited edition styles for the bold and the fearless. Y1 Padel: Pushing boundaries, embracing innovation and celebrating the spirit of youth.


Contact info

4.8

Excellent

TrustScore 5 out of 5

113 reviews

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4.8

All reviews

(113)

59 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Friendly, professional, helpful

From the very start Y1 were incredibly informative and helpful, replying to emails frequently and answering any questions asked. I ordered rugby shirts and it was Nel Allen Escala who helped me through that; very professional and friendly.

17 February 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful and officent

I worked with Emily Swallow to create fleeces for Bournemouth University Hockey Club, and she was so helpful and patient in making sure we got the perfect design. She was also really quick at replying to my questions.
Everyone loves the fleeces and we will be using them in future years.

13 November 2025
Unprompted review
Rated 5 out of 5 stars

University College Hockey Club - Custom Fleeces

We had used Y1 Custom for our University College Hockey Team. They had remembered our previous orders we have made with them in the past, and Ollie Matthews was super helpful during the whole process.

They were very quick to respond to emails and any queries we had, and all the fleeces came out amazing, with everyone in the hockey club now loving our new custom fleeces.

21 October 2025
Unprompted review
Rated 5 out of 5 stars

Fleece order for Omega Netball

Thanks Ollie for being so helpful with our first order of fleeces for Omega Netball Club. Some of our players have reported that they have struggled to take their fleece off as they are so comfy and warm. The players only ever wore our previous tops to our fixtures, howeve they now also turn up to training in these too, which is a testament to them all round.

7 January 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service

The whole process from start to finish we perfect Ollie could not of been more helpful throughout the process.

1/4 zips are very comfortable and very good quality we have already put a top up order in!

24 February 2026
Unprompted review
Rated 5 out of 5 stars

Great personalized fleeces

Fleeces are great quality and really happy with the personaliztion for my hockey club.
Ollie was a great manager to deal with he answered any questions quickly and accurately and made the process really easy.

Only point to improve was that prices for initials and number were not clear when ordering but this issue was very easily sorted with the manager after an explanation and even changed the order form to solve this problem.
Hight recommend and will also reorder more of the same fleeces for those that like them and missed out.

23 February 2026
Unprompted review
Rated 5 out of 5 stars

Really friendly customer service and…

Really friendly customer service and easy to liaise with to organise a university club order. Everyone is really happy with their items. Responsive when encountered a minor delay to one of the fleeces arriving. Would happily use again!!

8 December 2025
Unprompted review
Rated 4 out of 5 stars

Great fleeces

I ordered 40 fleeces, they look great and everyone loves them. The ordering process is a little slow. Email correspondence wasn't always the fastest, and 8-10 weeks delivery time is quite long, but everyone is veyr happy now

12 February 2026
Unprompted review
Rated 5 out of 5 stars

Retro Fleece Order

I made a large order of Y1's Retro Fleece for my local Rugby club in 2025 and they were a massive hit, so much so that a second order has just been placed for over 90 fleeces. The material used for the fleeces is comfortable, warm, long lasting and looks great. The design provides a retro vibe and everyone at the club loves the product. Recommend Y1 to anyone looking to create a create a custom design for their local club/community.

4 February 2026
Unprompted review
Rated 4 out of 5 stars

Delivered to Saudi Arabia

We ordered a large number of fleeces and beanies for a school ski trip. They have turned out really well and Dan from Y1 Sport worked hard to ship the order to us in Saudi Arabia. Much appreciated!

2 February 2026
Unprompted review
Rated 5 out of 5 stars

We had a large order of fleeces for our…

We had a large order of fleeces for our University sport society and they turned out much better than we ever thought! The colours are so vibrant and each personalisation was perfect. We are extremely happy with them

19 January 2026
Unprompted review
Rated 5 out of 5 stars

Darts Shirts

Our custom darts shirts came out brilliant, perfect for our matchdays! Thanks to Daniel for making some great designs and helping with the process. Would definitely recommend for anyone, regardless of the sport.

12 January 2026
Unprompted review
Rated 5 out of 5 stars

University fleece order

I placed an order of 30 fleeces, for a university society, and every step of the process was super smooth and efficient. Special thanks to Daniel Cooper who was incredibly helpful and responsive with any questions or queries we had. And the fleeces are great quality and arrived quicker than we expected!

7 January 2026
Unprompted review
Rated 5 out of 5 stars

Great expierence

It has been a great experience working with Y1. They helped create high quality stash for out society and have been really easy to work with, especially Oscar.

1 November 2025
Unprompted review
Rated 5 out of 5 stars

Uni Rugby Club Order

Great designs, smooth process, and a helpful team. Would highly recommend for any University society's kit.

Big thanks to Oscar Bamsey for getting us through two rounds of orders; the first release was liked so much we had to come back!

6 January 2026
Unprompted review
Rated 5 out of 5 stars

University Polo Club Kit

I put in a large order of fleeces and fleece gilets and Y1 managed every step
Of the production and delivery perfectly. Their communication is second to none and the quality of the clothes is perfect. My club love them!

6 January 2026
Unprompted review

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