Your Financial Assurance - YFA Reviews 126

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 122 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and extensive knowledge. People frequently highlight the excellent service, noting its efficiency and the ease of the overall process. Reviewers are particularly impressed with the quick response times and the smooth user experience, often mentioning that the company goes above and beyond to ensure a stress-free journey. Many customers appreciate the clear explanations and constant communication provided throughout their interactions.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their professionalism, knowledge, and... See more

Service

Users describe positive interactions with service, highlighting the professionalism, knowledge, and... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the excellent communication... See more

Response time

Customers consistently note positive experiences with response times. Reviewers frequently praise the... See more

User experience

Consumers find the user experience to be positive, highlighting a seamless and stress-free process. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Laurence at YFA was absolutely incredible from start to finish. My situation was complicated - working overseas, contractor, seafarer status, with long periods of time off - and he managed to secure m... See more

Rated 5 out of 5 stars

Laurance at Your Financial Assurance has now sorted three mortgages for me, and I honestly wouldn’t go to anyone else. His service is top-notch—super patient, always takes the time to explain everyt... See more

Rated 5 out of 5 stars

Laurence's expertise is second-to-none and his knowledge of the products and lenders is really crucial for complex matters such as mine was, and which without him wouldn't have been possible on the hi... See more

Rated 5 out of 5 stars

Excellent service from Laurence at YFA — both for our original mortgage and a remortgage two years later. He explained everything clearly, got us great deals, and made the whole process so easy and... See more


Company details

  1. Mortgage Broker

Written by the company

Your Financial Assurance 🚀 — Your trusted partner for mortgages, protection, later life lending, equity release, and private health insurance. We’re here to guide you through every stage of life with expert financial solutions tailored to your needs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

126 reviews

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Rated 5 out of 5 stars

Great service again!

Great service again

Laurence was fantastic with my mortgage renewal process. Having been a returning Customer, I'm not stranger to his excellent work. This time was no different, he even rescoped and reviewed my details to ensure that any new rates that came up were accessible to me (of which there was)

Really can't fault him, excellent communication from some one I have come to trust again and again. Thank you!

1 January 2026
Unprompted review
Rated 5 out of 5 stars

5/5 stars everytime

This is the 2nd time I have used Laurence and every time I have always been very happy with the service I have recieved. Laurence is always very helpful and is always happy to explain anything I haven’t understood. Would recommend anyone to use Laurence.

28 October 2025
Unprompted review
Rated 5 out of 5 stars

5 star service

5 star service! Would highly recommend Laurence! He went above and beyond in helping us with a complicated move. He got us the best deal, and gave us clear communication throughout.

28 November 2025
Unprompted review
Rated 5 out of 5 stars

Incredible service from YFA!!

Laurence at YFA was absolutely incredible from start to finish. My situation was complicated - working overseas, contractor, seafarer status, with long periods of time off - and he managed to secure me a mortgage when noone else could. He went out of his way to help at every step, including dealing with solicitors. He was patient, clear and made everything feel so easy when in reality it was really complex!! Thank you so so much Laurance, so grateful for you.

21 November 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic

I recently received mortgage assistance from Laurence. And I can not thank him enough. He gave exceptional service and support through out the whole process. He is so knowledgeable and made the process so simple and stress free. I would highly recommend Laurence for anyone seeking mortgage advice or support.

14 November 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic experience with Laurence

Fantastic experience with Laurence, he guided me through the process of securing a deal with great care and patience. Made the whole experience straightforward and stress-free. I would highly recommend!

31 October 2025
Unprompted review
Rated 5 out of 5 stars

Five star service

Laurence is a pleasure to deal with.
He is professional, prompt and always willing to answer any questions. I will definitely be using him for my next mortgage renewal. Thanks.

31 October 2025
Unprompted review
Rated 5 out of 5 stars

A1 service

Laurence has helped me out with my mortgages over the last few years and wouldn't now go to anyone else! 100% professional, reliable and knowledgeable ....and that's rare in this day and age !
Would highly recommend!

28 October 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant, Laurence is fast and efficient, with minimum fuss we managed to save ourselves quite a nice amount off our remortgage costs. Thanks to him and team.

31 October 2025
Unprompted review
Rated 5 out of 5 stars

Laurence was a breath of fresh air

Laurence was a breath of fresh air, my Wife is such a worrier and he put that at ease from day one. Not only did he get us the best deal possible, he kept us informed every step of the way. HIGHLY RECOMMEND!!!!

31 October 2025
Unprompted review
Rated 5 out of 5 stars

Following a referral from a friend

Following a referral from a friend, Lawrence managed a seamless remortgage for my buy to let. A great communicator and tireless worker. Product knowledge was great , as was his advice. Highly recommend Your Financial Assurance

30 October 2025
Unprompted review
Rated 5 out of 5 stars

I had an excellent experience working…

I had an excellent experience working with YOUR FINANCIAL ASSURANCE. They are very professional, responsive and found me the best possible rate. Prior to renewal they contacted me and made the whole process smooth / straightforward. I really appreciated how proactive they were in keeping me updated and making sure deadlines were met. I would highly recommend YOUR FINANCIAL ASSURANCE to anyone looking for a reliable mortgage broker.

2 October 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Service

Laurence sought a mortgage for my new home. He did an amazing job and worked so hard as we changed our purchase a few times. I have recommended him to my friends who have also used his services.

17 October 2025
Unprompted review
Rated 5 out of 5 stars

Worth his weight in gold!

Laurence's expertise is second-to-none and his knowledge of the products and lenders is really crucial for complex matters such as mine was, and which without him wouldn't have been possible on the high street lender circuit - even straight forward cases would benefit from going through Laurence. 5 out of 5!

8 October 2025
Unprompted review
Rated 5 out of 5 stars

Following a referral from…

Following a referral from a family member, I had an excellent experience working with YFA to secure my mortgage for my first property. From start to finish, Laurence was incredibly responsive, always quick to answer my questions and provide clear, helpful advice. I felt fully supported throughout the process, with regular updates and guidance at every step. Laurence’s professionalism and reliability made what could have been a stressful process smooth and straightforward. I truly consider Laurence a trusted advisor and would highly recommend his and YFA’s services to anyone.

1 September 2025
Unprompted review

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