XVI Latorre Reviews 

So pleased with products purchased for my wife! She was blown away!

My order sat in ordered status for quite some time, without being processed. I sent 5 emails trying to chase this up which went unanswered. I tried using the online help and why AI help was quick, they decided they needed to transfer me through to a human. AI was never successful in doing this, after 2 days of trying I gave up. My ring eventually did come yesterday, and I am extremely disappointed. I looks cheap and fake. The yellow gold is a horrible colour and the Princess Cut Moissanite Ring - Stone Type: Moissanite (VVS1 DEF - GRA Certificate) has no sparkle and looks like a Cubic Zirconia. I am Very, very unhappy, disappointed and feel robbed.

Great products, very happy. ordered 2 items so far.

I have had no notifications except for a receipt of payment I still have not received any goods

Im glad i found this website…i bought a couple of rings already and I'm very happy with them.

I placed an order of 2 rings, 1 of them was not what I ordered. Wrong size and colour (order #6505). Have tryed all contacts available, no reply received to date, this was over a year ago. What am I to do with a ring I cannot wear. Your mistake, take responsibility. I expect replacement or refund!!!!!!

XVI Latorre
Order #7235
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The following items have been updated with new shipping information.


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Other tracking number: RR058634951AE

Items in this shipment
XVI-M™ - The Empress III Ring - Yellow Gold × 1
Size 9.5 US | Size S 1/2 AU & UK / 2ct Moissanite

My above tracking above has not been up-dated since the order was made 9th July! I am not getting any response to my queries and e-mails????

Amazing quality gem stones .
Very quickly despatched.

XVI LATORRE JEWELLERY ARE GOURGEOUS I'VE PURCHASED SEVERAL OF THEIR MOISSANITE RINGS AND THEY ARE ABSOLUTELY STUNNING THE QUALITY IS PERFECT AND BEYOND MY EXPECTATIONS. I RECEIVE MANY COMPLIMENTS ON MY MOISSANITE SOLITAIRE WHICH I PAIR UP WITH MY DIAMOND BAND .
THE PROFESSIONAL SERVICE AND PROMPT DELIVERY IS EXACTLY WHAT A GIRL WANTS WHEN WAITING FOR THAT SPECIAL PACKAGE TO ARRIVE.

Firstly Jewlery is absolutely stunning , really good quality and the diamonds are beautiful, very quick order process to delivery . I have ordered 2 rings and just out an order in for earrings- simply stunning

Placed an order in December for lab grown diamond ring.
Nothing received no response to chat or numerous emails ended up claiming back from credit card.

Great customer service beautiful products

I received a necklace and after a few months it broke, I contacted customer service in every way but received no response.

Between my daughter and I we have previously purchased 7 rings.
Since January I have been waiting on a replacement ring and since then I have ordered another ring (5months ago).

Neither of which have arrived. Evri “lost” the ring and we were advised by xvilatorre that they would replace this without issue.

I am still waiting.

The quality is gorgeous and I had planned on making more purchases as gifts however I am very much losing confidence in receiving any action as promised on so many occasions.

Very disappointed

The sparkle catches the eyes of many and I love wearing them 🩷

I have been a customer for a year. I have purchased several things from this store. She loves them all!

made several purchases item are as described value for money 5star products.

Loved how perfect the rings are. The stones are clear, bright and shiny! I have been swimming in the ocean with them and they look perfect as they just came out of the box. Perfect travel rings, can’t tell they’re not real diamonds.

Product arrived within the time frame. Love the peices I purchased and have ordered more.