While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The product shipped very quickly which was surprising and came in beautiful packaging making it look fancy and professional. The item itself was perfect just what I had imagined it to be and it looks... See more

Rated 1 out of 5 stars

Worse of it all if it has negative 5 star I will give that. It's an absolute scam and lucky I bought it via PayPal and I got my refund. They gave me a fake shipping number and link that doesn't show... See more

Company replied

Rated 5 out of 5 stars

Hello everyone. When I was already desperate to find a high-quality template for making art from my beloved iPhone 6S, the Xreart company helped me a lot! Thank you very much for your work and respons... See more

Rated 4 out of 5 stars

Gifts are unique and certainly will delight the techie in your life. Overall a great, informative product, steeped in technology history, but would prefer higher quality frames and, in certain cases,... See more

Company details

  1. Art Studio
  2. Art & Antiques
  3. Decoration and Interior Design Store
  4. Home Improvement Store
  5. Paintings Store
  6. Toy and Game Manufacturer

Written by the company

Over the years, technology has continuously revolutionized our world. The consumer electronics industry is a standout example of constant innovation, with many great companies and landmark products emerging from this field. As consumers, we’ve personally experienced how these technologies have changed our daily lives, and some electronic devices may even hold special meaning for us. But with the release of each new generation of devices, the products that have accompanied us in the past gradually disappear and are no longer used. It’s this concept that led to the creation of Xreart Studio. Our team is made up of a group of young people who love photography, know electronic products, and firmly believe that technology can change the world. ------------ Our Product: -Xreart iPhone Frames -Xreart Game Console Frames -Xreart DIY Frames .....


Contact info

4.1

Great

TrustScore 4 out of 5

70 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I will give negative 5 start

Worse of it all if it has negative 5 star I will give that. It's an absolute scam and lucky I bought it via PayPal and I got my refund.
They gave me a fake shipping number and link that doesn't show anything for 6 weeks. and when I asked them they just said to keep waiting. Shame on you scammer.

3 February 2026
Xreart logo

Reply from Xreart

We sincerely apologize for failing to meet your expectations. In fact, we are also affected by this situation: our goods were indeed shipped from China to Australia, but they have been held at Australian Customs for inspection and have not yet cleared. Unfortunately, Customs has not provided us with timely feedback—only advising us to await further updates. As a result, we have been unable to take any further action. We have previously communicated this status to you via email.

That said, we would like to assure you unequivocally that we are not fraudulent. The delay is solely due to the cargo being detained at Customs; consequently, local logistics tracking information has not been updated. Local delivery carriers only receive the goods—and begin processing and updating tracking information—after Customs clearance is completed.

Once again, we extend our sincere apologies for this inconvenience.

Rated 5 out of 5 stars

I am very satisfied with the whole…

I am very satisfied with the whole process. The order was simple and the payment worked without any problems. The delivery was fast and the delivery time was as described. The quality of the product is as described. I am very satisfied and would order here again.

5 January 2026
Rated 4 out of 5 stars

shop app

the shop app was terrible for tracking the parcel for international buying, I received zero updates until the day before it arrived, not sure if thats a communication between xreart and the app but was kind of inconvenient.

8 September 2025
Rated 1 out of 5 stars

Absolutely HORRIBLE experience

Absolutely HORRIBLE experience. DO NOT order from here. Customer service takes days to respond and their advertised delivery date is FALSE. They told me 15-20 days and it has been 40+ DAYS. DO NOT BUY FROM HERE!!!!!!!!!!!!!!!!!!!!!

13 August 2025
Rated 4 out of 5 stars

Very cool product

Very cool product! Came as advertised and will make a great gift for a friend. Shipment was delayed and the tracking info was not well communicated, but otherwise was happy with the purchase.

28 November 2024
Rated 3 out of 5 stars

ANATOMY of an iphone 6

The back frame of the board is not secured properly with the hooks. The hooks are flimsy and not the solid enough to secure the board. The back of the board is not proportionate (in line) to the frame that is if someone looks at the back. Overall the frame looks cheap especially the back! But your lay-out of the phones and games gadget is very interesting and informative that is why I buy. Would I buy again? If your framing is of better quality.. Yes ! Currently it is not solid enough..it looks CHEAP !

19 November 2024
Rated 5 out of 5 stars

Best Tech Decor ever

I've always wanted a framed Samsung galaxy s and I also think that it can help educate people in that all of the components are labelled so people can see what each component of a smartphone looks like.

1 August 2024
Rated 1 out of 5 stars

I have not received my product until…

I have not received my product until now. Yet I have been asked to write a review. I would be nice to finally get receive my product.

22 February 2024
Xreart logo

Reply from Xreart

Apologies for any inconvenience caused. Regrettably, the package was lost by the shipping company. We've reached out to you to inquire whether you'd prefer a replacement package or a full refund. Upon your request, we have promptly issued a full refund on April 17.

Rated 5 out of 5 stars

Beautiful product and exceptional service

The product shipped very quickly which was surprising and came in beautiful packaging making it look fancy and professional. The item itself was perfect just what I had imagined it to be and it looks beautiful. I was very happy once I unboxed it seeing part of my childhood on display. Highly recommend this company and may purchase again in the future.

25 January 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look