I have cancelled Total AV a number of times and received letters from you confirming that the subscription has been cancelled. Yet I am still being charged despite your so called intervention can... See more
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Review summary
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Reviews shaping this summary
After everything was said and done, I received a billing from Starlink. I told them that I had cancelled through your company and they said they did not accept cancellations by mail. I had to go on li... See more
Company replied
Be sure to real ALL their fine print and in between EVERY line because they will REALLY trip you up and slam you with additional charges.
Company replied
You took my money but you didn't ado anything. It took nearly a month to supposedly cancel a subscription to Netflix, but the very same day Netflix notify that my account is still active. Your compa... See more
Company replied
Company details
About Xpendy
Written by the company
Welcome to Xpendy, the smart way to cancel subscriptions and contracts.
At Xpendy, we believe cancelling a subscription should be simple, fast, and stress-free. Since 2019, we’ve helped consumers worldwide easily cancel services they no longer need, all in just a few clicks.
Many companies make cancellations unnecessarily complicated. Hidden contact forms, long phone calls, unclear instructions, or slow responses can make the process frustrating. Xpendy removes that hassle by offering a simple online cancellation service that takes care of the process for you.
How Xpendy works
- Select the organisation you want to cancel
- Enter your details
- We generate and send your cancellation request
Our system automatically creates a legally formatted cancellation letter and sends it to the correct address of the service provider.
Whether you're cancelling a gym membership, streaming service, insurance policy, magazine subscription, or telecom contract, Xpendy helps you handle it quickly and easily.
Our service is secure, reliable, and trusted by thousands of users worldwide.
Need help?
Find answers to common questions in our FAQ:
https://xpendy.com/us/faq/
Still need assistance?
Our support team is happy to help at:
support@xpendy.com
Find answers to common questions in our FAQ:
https://xpendy.com/us/faq/
Still need assistance?
Our support team is happy to help at:
support@xpendy.com
Our mission
Make cancellations effortless and give people back control over their time, subscriptions, and money.
Make cancellations effortless and give people back control over their time, subscriptions, and money.
Contact info
Netherlands
- support@xpendy.com
- xpendy.com
2.4
Poor
12K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I called Chewy they donot require a…
I called Chewy they donot require a letter to cancel. Another spam I got caught up on and spent money I cannot aford.
16 March 2026
Reply from Xpendy
Hi,
Thanks for your review.
I'm sorry to hear that! Our costs are stated before confirmation and we only want to support our customers in the best possible way.
If you have any questions about your order, please feel free to email us so we can check with you.
Sara | Team Xpendy
Scammers and fraudsters!!!! Avoid like the plague!!!
My mum has been well and truly scammed by you whilst trying to cancel her Amazon Prime account. She never wanted an account with you and even though we've cancelled her card you're still taking random payments. She has now had to cancel her card for a third time and you're causing her alot of unnecessary stress and not even replying to her emails. I have now e-mailed you myself and want it sorting ASAP. What you do amounts to deception and fraud and I will be reporting you to the relevant authorities!
18 March 2026
Unprompted review
Reply from Xpendy
Hi,
Thanks for your review.
I'm sorry to hear that! Our costs are stated before confirmation and we only want to support our customers in the best possible way.
If you have any questions about your order, please feel free to email us so we can check with you.
Sara | Team Xpendy
I love that when I want to cancel a…
I love that when I want to cancel a subscription, it's done. I don't have to worry about it.
14 March 2026
Reply from Xpendy
Hi,
Thank you for your review.
Great that you submitted your cancellation letter via Xpendy! 💜 We hope to welcome you back on our website in the future, if you wish to cancel another subscription.
NETFLIX has been taking $9.99 from my bank A/c
NETFLIX has been taking $9.99 from my Bank every month. I asked you guys to cancel NETFLIX last xmas and you told me you had - but it's happened again yesterday.
14 March 2026
Reply from Xpendy
Hi,
Thanks for your review.
I'm sorry to hear that! We only want to support our customers in the best possible way.
If you have any questions about your order, please feel free to email us so we can check with you.
Sara | Team Xpendy
I had doubts but proven wrong
I had doubts but proven wrong. This website is awesome. I plan to cancell several subscriptions such as Amazon Audio that has been very hard to cancel.
12 March 2026
Reply from Xpendy
Hi,
Thank you for your review.
Great that you submitted your cancellation letter via Xpendy! 💜 We hope to welcome you back on our website in the future, if you wish to cancel another subscription.
Sara | Team Xpendy
I had no idea there was a 20 dollar…
I had no idea there was a 20 dollar charge to cancel my subscription to netflix.
14 March 2026
Unprompted review
Reply from Xpendy
Hi,
Thanks for your review.
I'm sorry to hear that! Our costs are stated before confirmation and we only want to support our customers in the best possible way.
If you have any questions about your order, please feel free to email us so we can check with you.
Sara | Team Xpendy
I couldn't find how to cancel this…
I couldn't find how to cancel this particular subscription and information regarding Xpendy came up and after much toing and froing I decided to give them a chance. So far so good as my date for deletion has not been reached.
9 March 2026
Reply from Xpendy
Hi,
Thank you for your review.
Great that you submitted your cancellation letter via Xpendy! 💜 We hope to welcome you back on our website in the future, if you wish to cancel another subscription.
Sara | Team Xpendy
Quick response time and helpful
Quick response time, and very helpful during the whole process.
9 March 2026
Reply from Xpendy
Hi,
Thank you for your review.
Great that you submitted your cancellation letter via Xpendy! 💜 We hope to welcome you back on our website in the future, if you wish to cancel another subscription.
Sara | Team Xpendy
They took my funds and didn't cancel my…
They took my funds and didn't cancel my talktalk subscribtion. Looks more like a scam and not like a real services provider.
23 February 2026
Unprompted review
Reply from Xpendy
Hi,
Thanks for your review.
I'm sorry to hear that! Our costs are stated before confirmation and we only want to support our customers in the best possible way.
If you have any questions about your order, please feel free to email us so we can check with you.
Sara | Team Xpendy
I asked them to cancel my subscription…
I asked them to cancel my subscription which they agreed 2 months later they are still taking out subscrptions con artists
They repky to this by asking all same information more delaying tactics
19 January 2026
Unprompted review
Reply from Xpendy
Hi,
Thank you for your review.
I am sorry to hear that you are experiencing problems with our service. I would like to check the system to see what I can do for you.
To do this, I need your details. I can find the order under the following information: the email address you used to place the order or the order number. Please email this information to complaints@xpendy.com.
Based on this, I will contact you further regarding the options.
I hope to hear from you and wish you a pleasant day!
Sara, Team Xpendy
U failed to cancel my fubo tv…
U failed to cancel my fubo tv subscription. they have continued to charge their monthly fee of $59.91
9 January 2026
Reply from Xpendy
Hi,
Thank you for your review.
I am sorry to hear that you are experiencing problems with our service. I would like to check the system to see what I can do for you.
To do this, I need your details. I can find the order under the following information: the email address you used to place the order or the order number. Please email this information to complaints@xpendy.com.
Based on this, I will contact you further regarding the options.
I hope to hear from you and wish you a pleasant day!
Sara, Team Xpendy
you took my funds and did not do your…
you took my funds and did not do your job of cancelling my subscription
I want a refund now.
21 February 2026
Reply from Xpendy
Hi,
Thank you for your review.
I am sorry to hear that your canceIlation did not go through correctly. I would like to check the system to see what I can do for you.
To do this, I need your details. I can find the order under the following information: the email address you used to place the order or the order number. Please email this information to complaints@xpendy.com.
Based on this, I will contact you further regarding the options.
I hope to hear from you and wish you a pleasant day!
Sara, Team Xpendy
Easy breezy no problem at all!
10 March 2026
Reply from Xpendy
Hi,
Thanks for your review! It's great that you have had a positive experience with our service, we do our utmost for that! We look forward to seeing you back on our site in the future.
Sara | Team Xpendy
This Service is a SCAM
I was told that my subscription for my fubu account was canceled and I was charged again for the month of March. I would like refund please since your services did not work.
19 February 2026
Reply from Xpendy
Hi,
Thank you for your review.
How sorry to hear, I understand that this is annoying! If you have any questions about your order you are welcome to send an email to complaints@xpendy.com. We will see what we can do for you.
Sara | Team Xpendy
It was quick and easy
It was quick and easy, as long as that bill doesn't pop up again at the end of the month I will be quite pleased cause for the last 3 months I’ve tried to do it myself and even though the person on the phone would tell me it was canceled, there would be that charge again at the end on the month.
9 March 2026
Reply from Xpendy
Hi,
Thank you for your review.
Great that you submitted your cancellation letter via Xpendy! 💜 We hope to welcome you back on our website in the future, if you wish to cancel another subscription.
Sara | Team Xpendy
did what you said you would do!
9 March 2026
Reply from Xpendy
Hi,
Thank you for your review.
Great that you submitted your cancellation letter via Xpendy! 💜 We hope to welcome you back on our website in the future, if you wish to cancel another subscription.
Sara | Team Xpendy
I got charged $14.00+ for this company…
I got charged $14.00+ for this company to cancel another companies agreement. I had no idea there was an ongoing monthly charge of Approx. $7.00. It was almost impossible to cancel these charges. No live Customer Service phone number. I would never recommend this company.
9 March 2026
Reply from Xpendy
Hi,
Thanks for your review.
I'm sorry to hear that! Our costs are stated before confirmation and we only want to support our customers in the best possible way.
If you have any questions about your order, please feel free to email us so we can check with you.
Sara | Team Xpendy
I paid your fee in good faith that you…
I paid your fee in good faith that you would stop BARK BOX DELIVERIES. Last night another bark box arrived. Is like my money back please. You have done nothing to help anyone but yourselves with my money!!
9 March 2026
Reply from Xpendy
Hi,
Thank you for your review.
I am sorry to hear that you experienced your cancellation not being processed correctly. I would like to check the system to see what I can do for you.
To do this, I need your details. I can find the order under the following information: the email address you used to place the order or the order number. Please email this information to complaints@xpendy.com.
Based on this, I will contact you further regarding the options.
I hope to hear from you and wish you a pleasant day!
Sara, Team Xpendy
They did not accept the cancellation…
They did not accept the cancellation xpendy sent. I had to jump through more hoops to get it cancelled. Not happy I spent money for this and failed,
24 February 2026
Reply from Xpendy
Hi,
Thank you for your review.
I am sorry to hear that you experienced your cancellation not being processed correctly. I would like to check the system to see what I can do for you.
To do this, I need your details. I can find the order under the following information: the email address you used to place the order or the order number. Please email this information to complaints@xpendy.com.
Based on this, I will contact you further regarding the options.
I hope to hear from you and wish you a pleasant day!
Sara, Team Xpendy
This is a total scam!
This is a total scam! Even after we cancelled our subscription, they kept charging our credit card and now refuse to refund the money collected. DO NOT DEAL WITH EXPENDY!
9 March 2026
Unprompted review
Reply from Xpendy
Hi,
Thank you for your review.
We are sorry to hear that you are dissatisfied with our service and that you feel you have been scammed. This is obviously not our intention. I would like to check the system to see what I can do for you.
To do so, I will need your details. I can find the order using the following information: the email address you used to place the order or the order number. Please email this information to complaints@xpendy.com.
I will then contact you to discuss the options.
I look forward to hearing from you and wish you a pleasant day!
Sara, Team Xpendy
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