Bought a dress for my Year 12 Ball, the dress in itself is gorgeous and 100% worth its price. There was a short period where I did not receive any tracking information which I was a little worried abo... See more
Company replied
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I ordered a dress almost a month ago and haven't received any shipping information. I have emailed both emails, instagrammed, used the shop app and used the contacts on the website, with no response.... See more
If you are looking for a gorgeous, one-of-a-kind, vintage piece that drapes beautifully over any figure, then this store is definitely worth a shot! The delivery is fast and smooth (zero complications... See more
Company replied
The dress is so beautiful and fits like a glove! Would have given a five star rating if I didnt have to wait so long for the arrival, was around a month, but the costumer service girl was really sweet... See more
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Company details
Written by the company
About xoxofitz: At xoxofitz, we are dedicated to sourcing and restoring one-of-a-kind vintages pieces that celebrate timeless elegance. Our curated collections feature luxurious silks, vibrant hues, intricate hand embellishments, and captivating details, ensuring every piece feels unique and special. Whether you’re shopping for an unforgettable occasion or adding a statement piece to your wardrobe, xoxofitz is here to help you shine with confidence. Help: We’re committed to providing exceptional customer support. If you have any questions or need assistance, feel free to reach out to us via email at support@xoxofitz.com. We aim to assist you and will respond within 24-48 hours. Delivery: We proudly offer worldwide shipping and free UK delivery on orders over £250. All orders are processed within 2-5 working days, with estimated delivery times provided at checkout. We strive to ensure every order arrives safely and promptly, no matter where you are. At xoxofitz, your satisfaction is our priority. Your feedback inspires us to continue delivering quality designs and exceptional service. Thank you for choosing xoxofitz – we can’t wait to be part of your style journey. Each dress in our collection is vintage, thoughtfully sourced from around the world, and carefully restored by us for modern wearability.
Contact info
London, United Kingdom
- hello@xoxofitz.com
- xoxofitz.com
3.3
Average
21 reviews
Hasn’t replied to negative reviews
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Absolutely beautiful dress
Absolutely beautiful dress, it's well made and looks prettier than the pictures. This has been brought for my daughters prom so will be worn in the summer. The postage was quick and communication was very good 5*
12 December 2024
Reply from Xoxofitz
Hi Louise,
Thank you so much for your kind feedback! We’re very happy to hear that you love the dress and that it exceeded your expectations. We’re thrilled to know that our quick postage and communication made your experience even better.
Wishing your daughter an amazing prom, and we hope she feels beautiful in the dress! We’d love to have the opportunity to assist you again in the future for any other special occasions. Please don’t hesitate to reach out if you need anything else.
Take care and we hope you have a great day!
Warm regards,
The XoxoFitz Team
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